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fix: increase concurrency limit an handle it across all call paths (#508)

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* fix: increase concurrency limit an handle it across all call paths

* fix: fix review comments and test

* fix: address concurrency review findings (campaign-scoped counter, cleanup hardening, webrtc run validation)

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>

* feat: emit usage_concurrent_call_limit_reached PostHog event

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>

* fix: align usage event with MPS org-event convention (per-member fan-out)

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>

* feat: cap max_call_duration at 20 min via typed workflow_configurations request

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>

---------

Co-authored-by: Claude Fable 5 <noreply@anthropic.com>
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Abhishek 2026-07-09 18:29:01 +05:30 • committed by GitHub
parent f3bcf24370
commit 041c31a613
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40 changed files with 2369 additions and 467 deletions
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2
api/errors/telephony_errors.py
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@ -14,6 +14,7 @@ class TelephonyError(Enum):
ACCOUNT_VALIDATION_FAILED = "ACCOUNT_VALIDATION_FAILED"
PHONE_NUMBER_NOT_CONFIGURED = "PHONE_NUMBER_NOT_CONFIGURED"
SIGNATURE_VALIDATION_FAILED = "SIGNATURE_VALIDATION_FAILED"
CONCURRENT_CALL_LIMIT = "CONCURRENT_CALL_LIMIT"
QUOTA_EXCEEDED = "QUOTA_EXCEEDED"
GENERAL_AUTH_FAILED = "GENERAL_AUTH_FAILED"
VALID = "VALID"
@ -26,6 +27,7 @@ TELEPHONY_ERROR_MESSAGES = {
TelephonyError.ACCOUNT_VALIDATION_FAILED: "Authentication error: Account credentials do not match. Please verify your account SID configuration in the dashboard matches your telephony provider settings.",
TelephonyError.PHONE_NUMBER_NOT_CONFIGURED: "Phone number not configured: This number is not set up for inbound calls in your account. Please add this number to your telephony configuration.",
TelephonyError.SIGNATURE_VALIDATION_FAILED: "Security error: Webhook signature validation failed. Please verify your auth token configuration and ensure requests are coming from your telephony provider.",
TelephonyError.CONCURRENT_CALL_LIMIT: "Service temporarily unavailable: Your account has reached its concurrent call limit. Please try again later.",
TelephonyError.QUOTA_EXCEEDED: "Service temporarily unavailable: Your account has exceeded usage limits. Please contact your administrator or upgrade your plan to continue receiving calls.",
TelephonyError.GENERAL_AUTH_FAILED: "Authentication failed: Please check your webhook URL configuration and ensure your telephony provider settings match your dashboard configuration.",
}