From 041c31a613616d6d6523970ad834c3881186976c Mon Sep 17 00:00:00 2001 From: Abhishek Date: Thu, 9 Jul 2026 18:29:01 +0530 Subject: [PATCH] fix: increase concurrency limit an handle it across all call paths (#508) * fix: increase concurrency limit an handle it across all call paths * fix: fix review comments and test * fix: address concurrency review findings (campaign-scoped counter, cleanup hardening, webrtc run validation) Co-Authored-By: Claude Fable 5 * feat: emit usage_concurrent_call_limit_reached PostHog event Co-Authored-By: Claude Fable 5 * fix: align usage event with MPS org-event convention (per-member fan-out) Co-Authored-By: Claude Fable 5 * feat: cap max_call_duration at 20 min via typed workflow_configurations request Co-Authored-By: Claude Fable 5 --------- Co-authored-by: Claude Fable 5 --- api/constants.py | 6 +- api/db/organization_client.py | 17 + api/enums.py | 2 + api/errors/telephony_errors.py | 2 + api/routes/agent_stream.py | 90 +++-- api/routes/public_agent.py | 47 ++- api/routes/public_embed.py | 1 + api/routes/telephony.py | 342 +++++++++++------- api/routes/webrtc_signaling.py | 222 +++++++++--- api/routes/workflow.py | 14 +- api/schemas/workflow_configurations.py | 22 +- api/services/auth/depends.py | 4 +- api/services/call_concurrency.py | 282 +++++++++++++++ .../campaign/campaign_call_dispatcher.py | 264 +++++--------- api/services/campaign/rate_limiter.py | 156 +++++++- api/services/pipecat/run_pipeline.py | 28 +- api/services/posthog_client.py | 1 + api/services/telephony/ari_manager.py | 35 ++ api/services/telephony/base.py | 4 + .../telephony/providers/cloudonix/provider.py | 35 +- api/services/telephony/status_processor.py | 6 +- api/tests/telephony/cloudonix/test_routes.py | 31 ++ .../test_ari_manager_transfer_teardown.py | 36 ++ api/tests/telephony/test_status_processor.py | 10 + api/tests/test_active_calls.py | 22 ++ api/tests/test_agent_stream_route.py | 57 +++ api/tests/test_call_concurrency.py | 333 +++++++++++++++++ api/tests/test_campaign_call_dispatcher.py | 66 ++++ api/tests/test_circuit_breaker.py | 5 + api/tests/test_from_number_pool_isolation.py | 30 +- api/tests/test_public_agent_routes.py | 131 +++++++ api/tests/test_public_embed_cors.py | 3 + api/tests/test_telephony_routes.py | 141 +++++++- .../test_webrtc_signaling_concurrency.py | 167 +++++++++ .../test_workflow_configurations_schema.py | 61 ++++ docs/api-reference/openapi.json | 2 +- docs/developer/environment-variables.mdx | 2 +- .../src/dograh_sdk/_generated_models.py | 77 +++- sdk/typescript/src/_generated_models.ts | 75 +++- .../run/[runId]/hooks/useWebSocketRTC.tsx | 7 +- 40 files changed, 2369 insertions(+), 467 deletions(-) create mode 100644 api/services/call_concurrency.py create mode 100644 api/tests/test_call_concurrency.py create mode 100644 api/tests/test_webrtc_signaling_concurrency.py create mode 100644 api/tests/test_workflow_configurations_schema.py diff --git a/api/constants.py b/api/constants.py index b2b5d24e..319e581d 100644 --- a/api/constants.py +++ b/api/constants.py @@ -150,7 +150,11 @@ COUNTRY_CODES = { "IE": "353", # Ireland } -DEFAULT_ORG_CONCURRENCY_LIMIT = os.getenv("DEFAULT_ORG_CONCURRENCY_LIMIT", 2) +# Floor at 1 so a misconfigured env var (0 or negative) can't silently block +# every call in the deployment. +DEFAULT_ORG_CONCURRENCY_LIMIT = max( + 1, int(os.getenv("DEFAULT_ORG_CONCURRENCY_LIMIT", "10")) +) DEFAULT_CAMPAIGN_RETRY_CONFIG = { "enabled": True, "max_retries": 1, diff --git a/api/db/organization_client.py b/api/db/organization_client.py index 9264d67c..c7bf16f3 100644 --- a/api/db/organization_client.py +++ b/api/db/organization_client.py @@ -9,6 +9,7 @@ from api.db.base_client import BaseDBClient from api.db.models import ( APIKeyModel, OrganizationModel, + UserModel, organization_users_association, ) from api.utils.api_key import generate_api_key @@ -25,6 +26,22 @@ class OrganizationClient(BaseDBClient): ) return result.scalars().first() + async def get_organization_users(self, organization_id: int) -> list[UserModel]: + """Get all users linked to an organization (many-to-many).""" + async with self.async_session() as session: + result = await session.execute( + select(UserModel) + .join( + organization_users_association, + organization_users_association.c.user_id == UserModel.id, + ) + .where( + organization_users_association.c.organization_id == organization_id + ) + .order_by(UserModel.id) + ) + return list(result.scalars().all()) + async def get_or_create_organization_by_provider_id( self, org_provider_id: str, user_id: int ) -> tuple[OrganizationModel, bool]: diff --git a/api/enums.py b/api/enums.py index 3d43e1b8..4dda8441 100644 --- a/api/enums.py +++ b/api/enums.py @@ -200,3 +200,5 @@ class PostHogEvent(str, Enum): SIGNED_IN = "signed_in" ORGANIZATION_CREATED = "organization_created" ORGANIZATION_USER_ASSOCIATED = "organization_user_associated" + # usage_* events track orgs hitting capacity/limit boundaries + USAGE_CONCURRENT_CALL_LIMIT_REACHED = "usage_concurrent_call_limit_reached" diff --git a/api/errors/telephony_errors.py b/api/errors/telephony_errors.py index b7d18e01..a485bb9c 100644 --- a/api/errors/telephony_errors.py +++ b/api/errors/telephony_errors.py @@ -14,6 +14,7 @@ class TelephonyError(Enum): ACCOUNT_VALIDATION_FAILED = "ACCOUNT_VALIDATION_FAILED" PHONE_NUMBER_NOT_CONFIGURED = "PHONE_NUMBER_NOT_CONFIGURED" SIGNATURE_VALIDATION_FAILED = "SIGNATURE_VALIDATION_FAILED" + CONCURRENT_CALL_LIMIT = "CONCURRENT_CALL_LIMIT" QUOTA_EXCEEDED = "QUOTA_EXCEEDED" GENERAL_AUTH_FAILED = "GENERAL_AUTH_FAILED" VALID = "VALID" @@ -26,6 +27,7 @@ TELEPHONY_ERROR_MESSAGES = { TelephonyError.ACCOUNT_VALIDATION_FAILED: "Authentication error: Account credentials do not match. Please verify your account SID configuration in the dashboard matches your telephony provider settings.", TelephonyError.PHONE_NUMBER_NOT_CONFIGURED: "Phone number not configured: This number is not set up for inbound calls in your account. Please add this number to your telephony configuration.", TelephonyError.SIGNATURE_VALIDATION_FAILED: "Security error: Webhook signature validation failed. Please verify your auth token configuration and ensure requests are coming from your telephony provider.", + TelephonyError.CONCURRENT_CALL_LIMIT: "Service temporarily unavailable: Your account has reached its concurrent call limit. Please try again later.", TelephonyError.QUOTA_EXCEEDED: "Service temporarily unavailable: Your account has exceeded usage limits. Please contact your administrator or upgrade your plan to continue receiving calls.", TelephonyError.GENERAL_AUTH_FAILED: "Authentication failed: Please check your webhook URL configuration and ensure your telephony provider settings match your dashboard configuration.", } diff --git a/api/routes/agent_stream.py b/api/routes/agent_stream.py index 847c3228..105c4670 100644 --- a/api/routes/agent_stream.py +++ b/api/routes/agent_stream.py @@ -18,6 +18,10 @@ from starlette.websockets import WebSocketDisconnect from api.db import db_client from api.enums import CallType, WorkflowRunState +from api.services.call_concurrency import ( + CallConcurrencyLimitError, + call_concurrency, +) from api.services.quota_service import authorize_workflow_run_start from api.services.telephony import registry as telephony_registry @@ -51,6 +55,16 @@ async def agent_stream_websocket( await websocket.close(code=1008, reason="Workflow not found") return + try: + concurrency_slot = await call_concurrency.acquire_org_slot( + workflow.organization_id, + source=f"agent_stream:{provider_name}", + timeout=0, + ) + except CallConcurrencyLimitError: + await websocket.close(code=1008, reason="Concurrent call limit reached") + return + numeric_suffix = int(str(uuid.uuid4()).replace("-", "")[:8], 16) % 100000000 workflow_run_name = f"WR-AGS-{numeric_suffix:08d}" initial_context = { @@ -58,14 +72,20 @@ async def agent_stream_websocket( "provider": provider_name, "direction": "inbound", } - workflow_run = await db_client.create_workflow_run( - workflow_run_name, - workflow.id, - provider_name, - user_id=workflow.user_id, - call_type=CallType.INBOUND, - initial_context=initial_context, - ) + try: + workflow_run = await db_client.create_workflow_run( + workflow_run_name, + workflow.id, + provider_name, + user_id=workflow.user_id, + call_type=CallType.INBOUND, + initial_context=initial_context, + organization_id=workflow.organization_id, + ) + await call_concurrency.bind_workflow_run(concurrency_slot, workflow_run.id) + except Exception: + await call_concurrency.release_slot(concurrency_slot) + raise set_current_run_id(workflow_run.id) set_current_org_id(workflow.organization_id) @@ -79,36 +99,40 @@ async def agent_stream_websocket( f"agent-stream quota exceeded for user {workflow.user_id}: " f"{quota_result.error_message}" ) + await call_concurrency.release_workflow_run_slot(workflow_run.id) await websocket.close( code=1008, reason=quota_result.error_message or "Quota exceeded" ) return - await db_client.update_workflow_run( - run_id=workflow_run.id, state=WorkflowRunState.RUNNING.value - ) - - provider_instance = spec.provider_cls({}) try: - await provider_instance.handle_external_websocket( - websocket, - organization_id=workflow.organization_id, - workflow_id=workflow.id, - user_id=workflow.user_id, - workflow_run_id=workflow_run.id, - params=params, + await db_client.update_workflow_run( + run_id=workflow_run.id, state=WorkflowRunState.RUNNING.value ) - except NotImplementedError as e: - logger.warning(f"agent-stream provider {provider_name} not supported: {e}") + + provider_instance = spec.provider_cls({}) try: - await websocket.close(code=1011, reason=str(e)) - except RuntimeError: - pass - except WebSocketDisconnect as e: - logger.info(f"agent-stream disconnected: code={e.code} reason={e.reason}") - except Exception as e: - logger.error(f"agent-stream error for run {workflow_run.id}: {e}") - try: - await websocket.close(1011, "Internal server error") - except RuntimeError: - pass + await provider_instance.handle_external_websocket( + websocket, + organization_id=workflow.organization_id, + workflow_id=workflow.id, + user_id=workflow.user_id, + workflow_run_id=workflow_run.id, + params=params, + ) + except NotImplementedError as e: + logger.warning(f"agent-stream provider {provider_name} not supported: {e}") + try: + await websocket.close(code=1011, reason=str(e)) + except RuntimeError: + pass + except WebSocketDisconnect as e: + logger.info(f"agent-stream disconnected: code={e.code} reason={e.reason}") + except Exception as e: + logger.error(f"agent-stream error for run {workflow_run.id}: {e}") + try: + await websocket.close(1011, "Internal server error") + except RuntimeError: + pass + finally: + await call_concurrency.unregister_active_call(workflow_run.id) diff --git a/api/routes/public_agent.py b/api/routes/public_agent.py index 64706fb5..65222c56 100644 --- a/api/routes/public_agent.py +++ b/api/routes/public_agent.py @@ -14,6 +14,10 @@ from pydantic import BaseModel from api.db import db_client from api.enums import TriggerState, WorkflowStatus +from api.services.call_concurrency import ( + CallConcurrencyLimitError, + call_concurrency, +) from api.services.quota_service import authorize_workflow_run_start from api.services.telephony.factory import ( get_default_telephony_provider, @@ -243,15 +247,32 @@ async def _execute_resolved_target( initial_context["api_key_created_by"] = api_key_created_by initial_context.update(request.initial_context or {}) - workflow_run = await db_client.create_workflow_run( - name=workflow_run_name, - workflow_id=target.workflow.id, - mode=workflow_run_mode, - initial_context=initial_context, - user_id=execution_user_id, - use_draft=use_draft, - organization_id=target.organization_id, - ) + try: + concurrency_slot = await call_concurrency.acquire_org_slot( + target.organization_id, + source="public_agent", + timeout=0, + ) + except CallConcurrencyLimitError: + raise HTTPException( + status_code=429, + detail="Concurrent call limit reached", + ) + + try: + workflow_run = await db_client.create_workflow_run( + name=workflow_run_name, + workflow_id=target.workflow.id, + mode=workflow_run_mode, + initial_context=initial_context, + user_id=execution_user_id, + use_draft=use_draft, + organization_id=target.organization_id, + ) + await call_concurrency.bind_workflow_run(concurrency_slot, workflow_run.id) + except Exception: + await call_concurrency.release_slot(concurrency_slot) + raise logger.info( f"Created workflow run {workflow_run.id} for public agent " @@ -267,10 +288,15 @@ async def _execute_resolved_target( workflow_run_id=workflow_run.id, ) if not quota_result.has_quota: + await call_concurrency.release_workflow_run_slot(workflow_run.id) raise HTTPException(status_code=402, detail=quota_result.error_message) # 9. Construct webhook URL for telephony provider callback - backend_endpoint, _ = await get_backend_endpoints() + try: + backend_endpoint, _ = await get_backend_endpoints() + except Exception: + await call_concurrency.release_workflow_run_slot(workflow_run.id) + raise webhook_endpoint = provider.WEBHOOK_ENDPOINT webhook_url = ( @@ -297,6 +323,7 @@ async def _execute_resolved_target( logger.warning( f"Failed to initiate call for workflow run {workflow_run.id}: {e}" ) + await call_concurrency.release_workflow_run_slot(workflow_run.id) raise HTTPException( status_code=400, detail=f"Failed to initiate call: {e}", diff --git a/api/routes/public_embed.py b/api/routes/public_embed.py index 500bf92e..616f9816 100644 --- a/api/routes/public_embed.py +++ b/api/routes/public_embed.py @@ -313,6 +313,7 @@ async def initialize_embed_session( **(init_request.context_variables or {}), "provider": WorkflowRunMode.SMALLWEBRTC.value, }, + organization_id=embed_token.organization_id, ) except Exception as e: logger.error(f"Failed to create workflow run: {e}") diff --git a/api/routes/telephony.py b/api/routes/telephony.py index 86cda43e..336127c5 100644 --- a/api/routes/telephony.py +++ b/api/routes/telephony.py @@ -25,6 +25,11 @@ from api.enums import CallType, WorkflowRunMode, WorkflowRunState from api.errors.telephony_errors import TelephonyError from api.sdk_expose import sdk_expose from api.services.auth.depends import get_user +from api.services.call_concurrency import ( + CallConcurrencyLimitError, + WorkflowRunSlotAlreadyBoundError, + call_concurrency, +) from api.services.quota_service import authorize_workflow_run_start from api.services.telephony.call_transfer_manager import get_call_transfer_manager from api.services.telephony.factory import ( @@ -139,70 +144,6 @@ async def initiate_call( # Determine the workflow run mode based on provider type workflow_run_mode = provider.PROVIDER_NAME - workflow_run_id = request.workflow_run_id - - if not workflow_run_id: - # Merge template context variables (e.g. caller_number, called_number - # set in workflow settings for testing pre-call data fetch). - template_vars = workflow.template_context_variables or {} - - numeric_suffix = int(str(uuid.uuid4()).replace("-", "")[:8], 16) % 100000000 - workflow_run_name = f"WR-TEL-OUT-{numeric_suffix:08d}" - workflow_run = await db_client.create_workflow_run( - workflow_run_name, - workflow.id, - workflow_run_mode, - user_id=execution_user_id, - call_type=CallType.OUTBOUND, - initial_context={ - **template_vars, - "phone_number": phone_number, - "called_number": phone_number, - "provider": provider.PROVIDER_NAME, - "telephony_configuration_id": telephony_configuration_id, - }, - use_draft=True, - organization_id=user.selected_organization_id, - ) - workflow_run_id = workflow_run.id - else: - workflow_run = await db_client.get_workflow_run( - workflow_run_id, organization_id=user.selected_organization_id - ) - if not workflow_run: - raise HTTPException(status_code=400, detail="Workflow run not found") - if workflow_run.workflow_id != workflow.id: - raise HTTPException( - status_code=400, - detail="workflow_run_workflow_mismatch", - ) - workflow_run_name = workflow_run.name - - # Check Dograh quota after the run exists so hosted v2 can mint and store - # the MPS correlation id before initiating the call. - quota_result = await authorize_workflow_run_start( - workflow_id=workflow.id, - workflow_run_id=workflow_run_id, - actor_user=user, - ) - if not quota_result.has_quota: - raise HTTPException(status_code=402, detail=quota_result.error_message) - - # Construct webhook URL based on provider type - backend_endpoint, _ = await get_backend_endpoints() - - webhook_endpoint = provider.WEBHOOK_ENDPOINT - - webhook_url = ( - f"{backend_endpoint}/api/v1/telephony/{webhook_endpoint}" - f"?workflow_id={workflow.id}" - f"&user_id={execution_user_id}" - f"&workflow_run_id={workflow_run_id}" - f"&organization_id={user.selected_organization_id}" - ) - - keywords = {"workflow_id": workflow.id, "user_id": execution_user_id} - # Resolve optional caller-ID. The config has already been validated against # the user's organization, so filtering by config_id is sufficient for # tenant isolation. @@ -220,14 +161,102 @@ async def initiate_call( raise HTTPException(status_code=400, detail="from_phone_number_not_found") from_number = phone_row.address_normalized - # Initiate call via provider - result = await provider.initiate_call( - to_number=phone_number, - webhook_url=webhook_url, + workflow_run_id = request.workflow_run_id + try: + concurrency_slot = await call_concurrency.acquire_org_slot( + user.selected_organization_id, + source="telephony_outbound", + timeout=0, + ) + except CallConcurrencyLimitError: + raise HTTPException(status_code=429, detail="Concurrent call limit reached") + + try: + if not workflow_run_id: + # Merge template context variables (e.g. caller_number, called_number + # set in workflow settings for testing pre-call data fetch). + template_vars = workflow.template_context_variables or {} + + numeric_suffix = int(str(uuid.uuid4()).replace("-", "")[:8], 16) % 100000000 + workflow_run_name = f"WR-TEL-OUT-{numeric_suffix:08d}" + workflow_run = await db_client.create_workflow_run( + workflow_run_name, + workflow.id, + workflow_run_mode, + user_id=execution_user_id, + call_type=CallType.OUTBOUND, + initial_context={ + **template_vars, + "phone_number": phone_number, + "called_number": phone_number, + "provider": provider.PROVIDER_NAME, + "telephony_configuration_id": telephony_configuration_id, + }, + use_draft=True, + organization_id=user.selected_organization_id, + ) + workflow_run_id = workflow_run.id + else: + workflow_run = await db_client.get_workflow_run( + workflow_run_id, organization_id=user.selected_organization_id + ) + if not workflow_run: + raise HTTPException(status_code=400, detail="Workflow run not found") + if workflow_run.workflow_id != workflow.id: + raise HTTPException( + status_code=400, + detail="workflow_run_workflow_mismatch", + ) + workflow_run_name = workflow_run.name + + await call_concurrency.bind_workflow_run(concurrency_slot, workflow_run_id) + except WorkflowRunSlotAlreadyBoundError: + raise HTTPException( + status_code=409, + detail="Workflow run already has an active call", + ) + except Exception: + await call_concurrency.release_slot(concurrency_slot) + raise + + # Check Dograh quota after the run exists so hosted v2 can mint and store + # the MPS correlation id before initiating the call. + quota_result = await authorize_workflow_run_start( + workflow_id=workflow.id, workflow_run_id=workflow_run_id, - from_number=from_number, - **keywords, + actor_user=user, ) + if not quota_result.has_quota: + await call_concurrency.release_workflow_run_slot(workflow_run_id) + raise HTTPException(status_code=402, detail=quota_result.error_message) + + try: + # Construct webhook URL based on provider type + backend_endpoint, _ = await get_backend_endpoints() + + webhook_endpoint = provider.WEBHOOK_ENDPOINT + + webhook_url = ( + f"{backend_endpoint}/api/v1/telephony/{webhook_endpoint}" + f"?workflow_id={workflow.id}" + f"&user_id={execution_user_id}" + f"&workflow_run_id={workflow_run_id}" + f"&organization_id={user.selected_organization_id}" + ) + + keywords = {"workflow_id": workflow.id, "user_id": execution_user_id} + + # Initiate call via provider + result = await provider.initiate_call( + to_number=phone_number, + webhook_url=webhook_url, + workflow_run_id=workflow_run_id, + from_number=from_number, + **keywords, + ) + except Exception: + await call_concurrency.release_workflow_run_slot(workflow_run_id) + raise # Store provider metadata and caller_number in workflow run context gathered_context = { @@ -425,6 +454,7 @@ async def _create_inbound_workflow_run( normalized_data, telephony_configuration_id: int, from_phone_number_id: Optional[int] = None, + organization_id: int | None = None, ) -> int: """Create workflow run for inbound call and return run ID""" call_id = normalized_data.call_id @@ -456,6 +486,7 @@ async def _create_inbound_workflow_run( "raw_webhook_data": normalized_data.raw_data, }, }, + organization_id=organization_id, ) logger.info( @@ -765,40 +796,67 @@ async def handle_inbound_run(request: Request): TelephonyError.SIGNATURE_VALIDATION_FAILED ) - # 5. Create workflow run + authorize quota before returning provider - # stream instructions. - workflow_run_id = await _create_inbound_workflow_run( - workflow_id, - user_id, - provider_class.PROVIDER_NAME, - normalized_data, - telephony_configuration_id=telephony_configuration_id, - from_phone_number_id=phone_row.id, - ) - quota_result = await authorize_workflow_run_start( - workflow_id=workflow_id, - workflow_run_id=workflow_run_id, - ) - if not quota_result.has_quota: - logger.warning( - f"User {user_id} has exceeded quota: {quota_result.error_message}" + try: + concurrency_slot = await call_concurrency.acquire_org_slot( + config.organization_id, + source=f"inbound:{provider_class.PROVIDER_NAME}", + timeout=0, ) + except CallConcurrencyLimitError: return provider_class.generate_validation_error_response( - TelephonyError.QUOTA_EXCEEDED + TelephonyError.CONCURRENT_CALL_LIMIT ) - backend_endpoint, wss_backend_endpoint = await get_backend_endpoints() - websocket_url = ( - f"{wss_backend_endpoint}/api/v1/telephony/ws/" - f"{workflow_id}/{user_id}/{workflow_run_id}" - ) + workflow_run_id = None + try: + # 5. Create workflow run + authorize quota before returning provider + # stream instructions. + workflow_run_id = await _create_inbound_workflow_run( + workflow_id, + user_id, + provider_class.PROVIDER_NAME, + normalized_data, + telephony_configuration_id=telephony_configuration_id, + from_phone_number_id=phone_row.id, + organization_id=config.organization_id, + ) + await call_concurrency.bind_workflow_run(concurrency_slot, workflow_run_id) - return await provider_instance.start_inbound_stream( - websocket_url=websocket_url, - workflow_run_id=workflow_run_id, - normalized_data=normalized_data, - backend_endpoint=backend_endpoint, - ) + quota_result = await authorize_workflow_run_start( + workflow_id=workflow_id, + workflow_run_id=workflow_run_id, + ) + if not quota_result.has_quota: + logger.warning( + f"User {user_id} has exceeded quota: {quota_result.error_message}" + ) + await call_concurrency.release_workflow_run_slot(workflow_run_id) + return provider_class.generate_validation_error_response( + TelephonyError.QUOTA_EXCEEDED + ) + + backend_endpoint, wss_backend_endpoint = await get_backend_endpoints() + websocket_url = ( + f"{wss_backend_endpoint}/api/v1/telephony/ws/" + f"{workflow_id}/{user_id}/{workflow_run_id}" + ) + + return await provider_instance.start_inbound_stream( + websocket_url=websocket_url, + workflow_run_id=workflow_run_id, + normalized_data=normalized_data, + backend_endpoint=backend_endpoint, + ) + except WorkflowRunSlotAlreadyBoundError: + return provider_class.generate_validation_error_response( + TelephonyError.CONCURRENT_CALL_LIMIT + ) + except Exception: + if workflow_run_id: + await call_concurrency.release_workflow_run_slot(workflow_run_id) + else: + await call_concurrency.release_slot(concurrency_slot) + raise except ValueError as e: logger.error(f"/inbound/run request parsing error: {e}") @@ -900,38 +958,72 @@ async def handle_inbound_telephony( logger.error(f"Request validation failed: {error_type}") return provider_class.generate_validation_error_response(error_type) - # Create workflow run. user_id = workflow_context["user_id"] - workflow_run_id = await _create_inbound_workflow_run( - workflow_id, - workflow_context["user_id"], - workflow_context["provider"], - normalized_data, - telephony_configuration_id=workflow_context["telephony_configuration_id"], - from_phone_number_id=workflow_context.get("from_phone_number_id"), - ) - quota_result = await authorize_workflow_run_start( - workflow_id=workflow_id, - workflow_run_id=workflow_run_id, - ) - if not quota_result.has_quota: - logger.warning( - f"User {user_id} has exceeded quota for inbound calls: {quota_result.error_message}" + organization_id = workflow_context["organization_id"] + try: + concurrency_slot = await call_concurrency.acquire_org_slot( + organization_id, + source=f"inbound_legacy:{workflow_context['provider']}", + timeout=0, ) + except CallConcurrencyLimitError: return provider_class.generate_validation_error_response( - TelephonyError.QUOTA_EXCEEDED + TelephonyError.CONCURRENT_CALL_LIMIT ) - # Generate response URLs - backend_endpoint, wss_backend_endpoint = await get_backend_endpoints() - websocket_url = f"{wss_backend_endpoint}/api/v1/telephony/ws/{workflow_id}/{workflow_context['user_id']}/{workflow_run_id}" + workflow_run_id = None + try: + # Create workflow run. + workflow_run_id = await _create_inbound_workflow_run( + workflow_id, + workflow_context["user_id"], + workflow_context["provider"], + normalized_data, + telephony_configuration_id=workflow_context[ + "telephony_configuration_id" + ], + from_phone_number_id=workflow_context.get("from_phone_number_id"), + organization_id=organization_id, + ) + await call_concurrency.bind_workflow_run(concurrency_slot, workflow_run_id) - response = await provider_instance.start_inbound_stream( - websocket_url=websocket_url, - workflow_run_id=workflow_run_id, - normalized_data=normalized_data, - backend_endpoint=backend_endpoint, - ) + quota_result = await authorize_workflow_run_start( + workflow_id=workflow_id, + workflow_run_id=workflow_run_id, + ) + if not quota_result.has_quota: + logger.warning( + f"User {user_id} has exceeded quota for inbound calls: " + f"{quota_result.error_message}" + ) + await call_concurrency.release_workflow_run_slot(workflow_run_id) + return provider_class.generate_validation_error_response( + TelephonyError.QUOTA_EXCEEDED + ) + + # Generate response URLs + backend_endpoint, wss_backend_endpoint = await get_backend_endpoints() + websocket_url = ( + f"{wss_backend_endpoint}/api/v1/telephony/ws/" + f"{workflow_id}/{workflow_context['user_id']}/{workflow_run_id}" + ) + + response = await provider_instance.start_inbound_stream( + websocket_url=websocket_url, + workflow_run_id=workflow_run_id, + normalized_data=normalized_data, + backend_endpoint=backend_endpoint, + ) + except WorkflowRunSlotAlreadyBoundError: + return provider_class.generate_validation_error_response( + TelephonyError.CONCURRENT_CALL_LIMIT + ) + except Exception: + if workflow_run_id: + await call_concurrency.release_workflow_run_slot(workflow_run_id) + else: + await call_concurrency.release_slot(concurrency_slot) + raise logger.info( f"Generated {normalized_data.provider} response for call {normalized_data.call_id}" diff --git a/api/routes/webrtc_signaling.py b/api/routes/webrtc_signaling.py index 75ed0482..79eb12ff 100644 --- a/api/routes/webrtc_signaling.py +++ b/api/routes/webrtc_signaling.py @@ -40,6 +40,11 @@ from api.routes.turn_credentials import ( generate_turn_credentials, ) from api.services.auth.depends import get_user_ws +from api.services.call_concurrency import ( + CallConcurrencyLimitError, + WorkflowRunSlotAlreadyBoundError, + call_concurrency, +) from api.services.pipecat.run_pipeline import run_pipeline_smallwebrtc from api.services.pipecat.ws_sender_registry import ( register_ws_sender, @@ -321,6 +326,8 @@ class SignalingManager: workflow_id: int, workflow_run_id: int, user: UserModel, + enforce_call_concurrency: bool = False, + call_concurrency_source: str = "webrtc", ): """Handle WebSocket connection for signaling.""" await websocket.accept() @@ -338,6 +345,8 @@ class SignalingManager: workflow_run_id, user, connection_key, + enforce_call_concurrency, + call_concurrency_source, ) except WebSocketDisconnect: logger.info(f"WebSocket disconnected for {connection_id}") @@ -379,6 +388,8 @@ class SignalingManager: workflow_run_id: int, user: UserModel, connection_key: str, + enforce_call_concurrency: bool, + call_concurrency_source: str = "webrtc", ): """Handle incoming WebSocket messages.""" msg_type = message.get("type") @@ -386,7 +397,14 @@ class SignalingManager: if msg_type == "offer": await self._handle_offer( - ws, payload, workflow_id, workflow_run_id, user, connection_key + ws, + payload, + workflow_id, + workflow_run_id, + user, + connection_key, + enforce_call_concurrency, + call_concurrency_source, ) elif msg_type == "ice-candidate": await self._handle_ice_candidate(payload, connection_key) @@ -401,6 +419,8 @@ class SignalingManager: workflow_run_id: int, user: UserModel, connection_key: str, + enforce_call_concurrency: bool, + call_concurrency_source: str = "webrtc", ): """Handle offer message and create answer with ICE trickling.""" pc_id = payload.get("pc_id") @@ -472,69 +492,135 @@ class SignalingManager: } ) else: + concurrency_slot = None + concurrency_bound = False + pipeline_started = False + pc = None + if enforce_call_concurrency: + if org_id is None: + await ws.send_json( + { + "type": "error", + "payload": { + "error_type": "organization_not_found", + "message": "Workflow organization not found", + }, + } + ) + return + + try: + concurrency_slot = await call_concurrency.acquire_org_slot( + org_id, + source=call_concurrency_source, + timeout=0, + ) + await call_concurrency.bind_workflow_run( + concurrency_slot, + workflow_run_id, + ) + concurrency_bound = True + except CallConcurrencyLimitError: + await ws.send_json( + { + "type": "error", + "payload": { + "error_type": "concurrency_limit_exceeded", + "message": "Concurrent call limit reached", + }, + } + ) + return + except WorkflowRunSlotAlreadyBoundError: + await ws.send_json( + { + "type": "error", + "payload": { + "error_type": "workflow_run_already_active", + "message": "Workflow run already has an active call", + }, + } + ) + return + # Create new connection using correct SmallWebRTC API # Generate ICE servers with time-limited TURN credentials for this user - user_ice_servers = get_ice_servers(user_id=str(user.id)) - pc = SmallWebRTCConnection( - ice_servers=user_ice_servers, connection_timeout_secs=60 - ) - # Set the pc_id before initialization so it's available in get_answer() - pc._pc_id = pc_id - - # Initialize connection with offer - await pc.initialize(sdp=sdp, type=type_) - - # Store peer connection using client's pc_id - self._track_peer_connection(connection_key, pc_id, pc) - - # Register WebSocket sender for real-time feedback - async def ws_sender(message: dict): - if ws.application_state == WebSocketState.CONNECTED: - await ws.send_json(message) - - register_ws_sender(workflow_run_id, ws_sender) - - # Setup closed handler - @pc.event_handler("closed") - async def handle_disconnected(webrtc_connection: SmallWebRTCConnection): - logger.info(f"PeerConnection closed: {webrtc_connection.pc_id}") - owner_connection_id = self._forget_peer_connection( - webrtc_connection.pc_id + try: + user_ice_servers = get_ice_servers(user_id=str(user.id)) + pc = SmallWebRTCConnection( + ice_servers=user_ice_servers, connection_timeout_secs=60 ) - if owner_connection_id == connection_key: - await self._notify_call_ended_and_close_websocket( - ws, - workflow_run_id, - webrtc_connection.pc_id, - reason="peer_connection_closed", + # Set the pc_id before initialization so it's available in get_answer() + pc._pc_id = pc_id + + # Initialize connection with offer + await pc.initialize(sdp=sdp, type=type_) + + # Store peer connection using client's pc_id + self._track_peer_connection(connection_key, pc_id, pc) + + # Register WebSocket sender for real-time feedback + async def ws_sender(message: dict): + if ws.application_state == WebSocketState.CONNECTED: + await ws.send_json(message) + + register_ws_sender(workflow_run_id, ws_sender) + + # Setup closed handler + @pc.event_handler("closed") + async def handle_disconnected( + webrtc_connection: SmallWebRTCConnection, + ): + logger.info(f"PeerConnection closed: {webrtc_connection.pc_id}") + owner_connection_id = self._forget_peer_connection( + webrtc_connection.pc_id ) + if owner_connection_id == connection_key: + await self._notify_call_ended_and_close_websocket( + ws, + workflow_run_id, + webrtc_connection.pc_id, + reason="peer_connection_closed", + ) - # Start pipeline in background - asyncio.create_task( - run_pipeline_smallwebrtc( - pc, - workflow_id, - workflow_run_id, - user.id, - call_context_vars, - user_provider_id=str(user.provider_id), + # Start pipeline in background + asyncio.create_task( + run_pipeline_smallwebrtc( + pc, + workflow_id, + workflow_run_id, + user.id, + call_context_vars, + user_provider_id=str(user.provider_id), + ) ) - ) + pipeline_started = True - # Get answer after initialization - answer = pc.get_answer() + # Get answer after initialization + answer = pc.get_answer() - # Send answer immediately (ICE candidates will be sent separately via trickling) - await ws.send_json( - { - "type": "answer", - "payload": { - "sdp": filter_outbound_sdp(answer["sdp"]), - "type": answer["type"], - "pc_id": answer["pc_id"], - }, - } - ) + # Send answer immediately (ICE candidates will be sent separately via trickling) + await ws.send_json( + { + "type": "answer", + "payload": { + "sdp": filter_outbound_sdp(answer["sdp"]), + "type": answer["type"], + "pc_id": answer["pc_id"], + }, + } + ) + except Exception: + if pipeline_started and pc is not None: + try: + await pc.disconnect() + except Exception as e: + logger.debug(f"Failed to disconnect failed offer pc: {e}") + elif concurrency_bound: + await call_concurrency.release_workflow_run_slot(workflow_run_id) + elif concurrency_slot is not None: + await call_concurrency.release_slot(concurrency_slot) + raise async def _handle_ice_candidate(self, payload: dict, connection_key: str): """Handle incoming ICE candidate from client. @@ -635,8 +721,23 @@ async def signaling_websocket( logger.warning(f"workflow run {workflow_run_id} not found for user {user.id}") raise HTTPException(status_code=400, detail="Bad workflow_run_id") + # The URL's workflow_id drives org resolution, quota, and concurrency + # accounting downstream — reject a workflow_id that doesn't own this run + # so a caller can't charge their call to an unrelated workflow/org. + if workflow_run.workflow_id != workflow_id: + logger.warning( + f"workflow run {workflow_run_id} does not belong to workflow " + f"{workflow_id} (belongs to {workflow_run.workflow_id})" + ) + raise HTTPException(status_code=400, detail="Bad workflow_run_id") + await signaling_manager.handle_websocket( - websocket, workflow_id, workflow_run_id, user + websocket, + workflow_id, + workflow_run_id, + user, + enforce_call_concurrency=True, + call_concurrency_source="webrtc", ) @@ -693,5 +794,10 @@ async def public_signaling_websocket( # Handle the WebSocket connection using the existing signaling manager await signaling_manager.handle_websocket( - websocket, embed_token.workflow_id, embed_session.workflow_run_id, user + websocket, + embed_token.workflow_id, + embed_session.workflow_run_id, + user, + enforce_call_concurrency=True, + call_concurrency_source="public_embed", ) diff --git a/api/routes/workflow.py b/api/routes/workflow.py index 50b17cf7..37115da9 100644 --- a/api/routes/workflow.py +++ b/api/routes/workflow.py @@ -18,6 +18,7 @@ from api.db.workflow_template_client import WorkflowTemplateClient from api.enums import CallType, PostHogEvent, StorageBackend, WorkflowStatus from api.schemas.ai_model_configuration import OrganizationAIModelConfigurationV2 from api.schemas.workflow import WorkflowRunResponseSchema +from api.schemas.workflow_configurations import WorkflowConfigurationDefaults from api.sdk_expose import sdk_expose from api.services.auth.depends import get_user from api.services.configuration.ai_model_configuration import ( @@ -284,7 +285,10 @@ class UpdateWorkflowRequest(BaseModel): name: str | None = None workflow_definition: dict | None = None template_context_variables: dict | None = None - workflow_configurations: dict | None = None + # Typed so field constraints (e.g. the max_call_duration cap) are + # enforced by FastAPI; extra="allow" keeps passthrough keys like + # model_configuration_v2_override intact. + workflow_configurations: WorkflowConfigurationDefaults | None = None class WorkflowVersionResponse(BaseModel): @@ -1039,7 +1043,13 @@ async def update_workflow( # Validate model overrides. v2 uses a complete workflow-level model # configuration; legacy v1 uses partial service overlays. - workflow_configurations = request.workflow_configurations + # exclude_unset keeps stored configs sparse: keys the request didn't + # send stay absent so runtime defaults keep applying to them. + workflow_configurations = ( + request.workflow_configurations.model_dump(exclude_unset=True) + if request.workflow_configurations is not None + else None + ) if workflow_configurations and workflow_configurations.get( WORKFLOW_MODEL_CONFIGURATION_V2_OVERRIDE_KEY ): diff --git a/api/schemas/workflow_configurations.py b/api/schemas/workflow_configurations.py index ae974c19..3708f3a8 100644 --- a/api/schemas/workflow_configurations.py +++ b/api/schemas/workflow_configurations.py @@ -1,8 +1,12 @@ from typing import Literal -from pydantic import BaseModel, ConfigDict, Field +from pydantic import BaseModel, ConfigDict, Field, model_validator DEFAULT_MAX_CALL_DURATION_SECONDS = 300 +# Hard ceiling on configurable call duration. Must stay <= the concurrency +# rate limiter's stale_call_timeout (20 min): a call running past that has +# its slot purged as stale and the org concurrency limit under-counts. +MAX_CALL_DURATION_SECONDS = 1200 DEFAULT_MAX_USER_IDLE_TIMEOUT_SECONDS = 10.0 DEFAULT_SMART_TURN_STOP_SECS = 2.0 DEFAULT_TURN_START_STRATEGY = "default" @@ -22,10 +26,24 @@ class AmbientNoiseConfigurationDefaults(BaseModel): class WorkflowConfigurationDefaults(BaseModel): model_config = ConfigDict(extra="allow") + @model_validator(mode="before") + @classmethod + def _treat_null_as_unset(cls, data): + # Stored configs (and older clients) carry explicit JSON nulls for + # keys the user never configured; dropping them lets the field + # defaults apply instead of failing validation. + if isinstance(data, dict): + return {k: v for k, v in data.items() if v is not None} + return data + ambient_noise_configuration: AmbientNoiseConfigurationDefaults = Field( default_factory=AmbientNoiseConfigurationDefaults ) - max_call_duration: int = DEFAULT_MAX_CALL_DURATION_SECONDS + max_call_duration: int = Field( + default=DEFAULT_MAX_CALL_DURATION_SECONDS, + gt=0, + le=MAX_CALL_DURATION_SECONDS, + ) max_user_idle_timeout: float = DEFAULT_MAX_USER_IDLE_TIMEOUT_SECONDS smart_turn_stop_secs: float = DEFAULT_SMART_TURN_STOP_SECS turn_start_strategy: Literal["default", "min_words", "provisional_vad"] = ( diff --git a/api/services/auth/depends.py b/api/services/auth/depends.py index 6de4468d..1a427022 100644 --- a/api/services/auth/depends.py +++ b/api/services/auth/depends.py @@ -14,6 +14,7 @@ from api.services.auth.stack_auth import stackauth from api.services.configuration.registry import ServiceProviders from api.services.mps_billing import ensure_hosted_mps_billing_account_v2 from api.services.posthog_client import ( + POSTHOG_ORGANIZATION_GROUP_TYPE, capture_event, group_identify, set_person_properties, @@ -33,9 +34,6 @@ async def require_local_auth() -> None: raise HTTPException(status_code=404, detail="Not found") -POSTHOG_ORGANIZATION_GROUP_TYPE = "organization" - - async def get_user( authorization: Annotated[str | None, Header()] = None, x_api_key: Annotated[str | None, Header(alias="X-API-Key")] = None, diff --git a/api/services/call_concurrency.py b/api/services/call_concurrency.py new file mode 100644 index 00000000..d3ad9f36 --- /dev/null +++ b/api/services/call_concurrency.py @@ -0,0 +1,282 @@ +import asyncio +import time +from dataclasses import dataclass + +from loguru import logger + +from api.constants import DEFAULT_ORG_CONCURRENCY_LIMIT +from api.db import db_client +from api.enums import OrganizationConfigurationKey, PostHogEvent +from api.services.campaign.rate_limiter import rate_limiter +from api.services.posthog_client import capture_event + + +@dataclass(frozen=True) +class CallConcurrencySlot: + organization_id: int + slot_id: str + max_concurrent: int + source: str + scope_key: str | None = None + + +class CallConcurrencyLimitError(Exception): + """Raised when an org has no available concurrent call slots.""" + + def __init__( + self, + *, + organization_id: int, + source: str, + wait_time: float, + max_concurrent: int, + ): + self.organization_id = organization_id + self.source = source + self.wait_time = wait_time + self.max_concurrent = max_concurrent + super().__init__( + f"Concurrent call limit reached for org {organization_id} " + f"(source={source}, limit={max_concurrent}, waited={wait_time:.1f}s)" + ) + + +class WorkflowRunSlotAlreadyBoundError(Exception): + """Raised when a workflow run already owns a concurrent call slot.""" + + def __init__(self, workflow_run_id: int): + self.workflow_run_id = workflow_run_id + super().__init__( + f"Workflow run {workflow_run_id} already has an active call slot" + ) + + +class CallConcurrencyService: + def __init__(self): + self.default_concurrent_limit = int(DEFAULT_ORG_CONCURRENCY_LIMIT) + + async def get_org_concurrent_limit(self, organization_id: int) -> int: + """Get the concurrent call limit for an organization.""" + try: + config = await db_client.get_configuration( + organization_id, + OrganizationConfigurationKey.CONCURRENT_CALL_LIMIT.value, + ) + if config and config.value: + value = config.value.get("value") + if value is not None: + return int(value) + except Exception as e: + logger.warning( + f"Error getting concurrent limit for org {organization_id}: {e}" + ) + return self.default_concurrent_limit + + async def acquire_org_slot( + self, + organization_id: int, + *, + source: str, + timeout: float = 0, + scope_key: str | None = None, + scope_max_concurrent: int | None = None, + retry_interval: float = 1, + ) -> CallConcurrencySlot: + """Acquire a slot in the org-wide concurrency counter. + + ``scope_key``/``scope_max_concurrent`` additionally bound a secondary + counter (e.g. ``campaign:``) so a source can cap its own + concurrency without measuring — or being starved by — unrelated calls + in the same org. + """ + max_concurrent = await self.get_org_concurrent_limit(organization_id) + if scope_max_concurrent is not None: + scope_max_concurrent = int(scope_max_concurrent) + + wait_start = time.time() + while True: + acquisition = await rate_limiter.try_acquire_concurrent_slot_details( + organization_id, + max_concurrent, + scope_key=scope_key, + scope_max_concurrent=scope_max_concurrent, + ) + if acquisition: + logger.info( + f"Acquired concurrent call slot for org {organization_id}: " + f"source={source}, active_calls=" + f"{acquisition.active_count}/{max_concurrent}, " + f"slot_id={acquisition.slot_id}" + ) + return CallConcurrencySlot( + organization_id=organization_id, + slot_id=acquisition.slot_id, + max_concurrent=max_concurrent, + source=source, + scope_key=scope_key, + ) + + wait_time = time.time() - wait_start + if wait_time >= timeout: + current_count = await rate_limiter.get_concurrent_count(organization_id) + scope_note = ( + f", scope={scope_key} (limit={scope_max_concurrent})" + if scope_key + else "" + ) + logger.warning( + f"Concurrent call limit reached for org {organization_id}: " + f"source={source}, active_calls={current_count}/{max_concurrent}" + f"{scope_note}, waited={wait_time:.1f}s" + ) + properties = { + "event_source": "dograh", + "organization_id": organization_id, + "source": source, + "max_concurrent": max_concurrent, + "active_calls": current_count, + "waited_seconds": round(wait_time, 1), + } + if scope_key: + properties["scope_key"] = scope_key + properties["scope_max_concurrent"] = scope_max_concurrent + await self._notify_limit_reached(organization_id, properties) + raise CallConcurrencyLimitError( + organization_id=organization_id, + source=source, + wait_time=wait_time, + max_concurrent=max_concurrent, + ) + + logger.debug( + f"Waiting for concurrent call slot for org {organization_id}, " + f"source={source}, waited {wait_time:.1f}s" + ) + await asyncio.sleep(min(retry_interval, max(0, timeout - wait_time))) + + async def _notify_limit_reached( + self, organization_id: int, properties: dict + ) -> None: + """Fan the usage event out to every org member's provider_id, matching + how MPS emits org-scoped billing events (billing_posthog_service.py) + into the shared PostHog project. Never raises. + + NOTE: intentionally NOT attaching ``$groups`` (organization) to this + event. PostHog evaluates a $groups event at both person and group + scope, which double-triggers person-scoped workflows enrolled on the + event. The org is still available as the ``organization_id`` property. + """ + try: + members = await db_client.get_organization_users(organization_id) + if not members: + logger.debug( + f"No users found for org {organization_id}; skipping " + "concurrent-call-limit PostHog event" + ) + return + for member in members: + capture_event( + distinct_id=str(member.provider_id), + event=PostHogEvent.USAGE_CONCURRENT_CALL_LIMIT_REACHED, + properties=properties, + ) + except Exception: + logger.exception( + "Failed to send concurrent-call-limit PostHog event for org " + f"{organization_id}" + ) + + async def bind_workflow_run( + self, slot: CallConcurrencySlot, workflow_run_id: int + ) -> None: + stored = await rate_limiter.store_workflow_slot_mapping_if_absent( + workflow_run_id, + slot.organization_id, + slot.slot_id, + scope_key=slot.scope_key, + ) + if stored: + return + + await self.release_slot(slot) + raise WorkflowRunSlotAlreadyBoundError(workflow_run_id) + + async def register_active_call( + self, + organization_id: int, + workflow_run_id: int, + *, + source: str, + timeout: float = 0, + scope_key: str | None = None, + scope_max_concurrent: int | None = None, + retry_interval: float = 1, + ) -> CallConcurrencySlot: + slot = await self.acquire_org_slot( + organization_id, + source=source, + timeout=timeout, + scope_key=scope_key, + scope_max_concurrent=scope_max_concurrent, + retry_interval=retry_interval, + ) + await self.bind_workflow_run(slot, workflow_run_id) + return slot + + async def unregister_active_call(self, workflow_run_id: int) -> bool: + """Release the run's slot without ever raising. + + Callers invoke this from ``finally`` blocks during pipeline/socket + teardown; a cleanup failure must not mask the original exception. + The slot mapping survives a failed release, so a later cleanup path + (status callback, StasisEnd) or the Redis stale timeout recovers it. + """ + try: + return await self.release_workflow_run_slot(workflow_run_id) + except asyncio.CancelledError: + raise + except Exception as e: + logger.warning( + f"Failed to release concurrent call slot for workflow run " + f"{workflow_run_id}: {e}" + ) + return False + + async def release_slot(self, slot: CallConcurrencySlot | None) -> bool: + if slot is None: + return False + released = await rate_limiter.release_concurrent_slot( + slot.organization_id, slot.slot_id, scope_key=slot.scope_key + ) + return bool(released) + + async def release_workflow_run_slot(self, workflow_run_id: int) -> bool: + mapping = await rate_limiter.get_workflow_slot_mapping(workflow_run_id) + if not mapping: + return False + + org_id, slot_id, scope_key = mapping + released = await rate_limiter.release_concurrent_slot( + org_id, slot_id, scope_key=scope_key + ) + if released is None: + # Redis error while releasing — keep the mapping so a later + # cleanup path can retry instead of orphaning a live slot until + # the stale timeout. + logger.warning( + f"Failed to release concurrent slot for workflow run " + f"{workflow_run_id}; keeping mapping for retry" + ) + return False + await rate_limiter.delete_workflow_slot_mapping(workflow_run_id) + if released: + logger.info(f"Released concurrent slot for workflow run {workflow_run_id}") + else: + logger.debug( + f"Concurrent slot mapping for workflow run {workflow_run_id} " + "had no live slot; deleted stale mapping" + ) + return released + + +call_concurrency = CallConcurrencyService() diff --git a/api/services/campaign/campaign_call_dispatcher.py b/api/services/campaign/campaign_call_dispatcher.py index 84a419be..9ccc3da6 100644 --- a/api/services/campaign/campaign_call_dispatcher.py +++ b/api/services/campaign/campaign_call_dispatcher.py @@ -5,10 +5,14 @@ from typing import TYPE_CHECKING, Optional from loguru import logger -from api.constants import DEFAULT_ORG_CONCURRENCY_LIMIT from api.db import db_client from api.db.models import QueuedRunModel, WorkflowRunModel -from api.enums import OrganizationConfigurationKey, WorkflowRunState +from api.enums import WorkflowRunState +from api.services.call_concurrency import ( + CallConcurrencyLimitError, + CallConcurrencySlot, + call_concurrency, +) from api.services.campaign.circuit_breaker import circuit_breaker from api.services.campaign.errors import ( ConcurrentSlotAcquisitionError, @@ -29,9 +33,6 @@ if TYPE_CHECKING: class CampaignCallDispatcher: """Manages rate-limited and concurrent-limited call dispatching""" - def __init__(self): - self.default_concurrent_limit = int(DEFAULT_ORG_CONCURRENCY_LIMIT) - async def get_provider_for_campaign(self, campaign) -> "TelephonyProvider": """Get the telephony provider pinned to this campaign's config. Falls back to the org's default config for legacy campaigns whose @@ -53,18 +54,7 @@ class CampaignCallDispatcher: async def get_org_concurrent_limit(self, organization_id: int) -> int: """Get the concurrent call limit for an organization.""" - try: - config = await db_client.get_configuration( - organization_id, - OrganizationConfigurationKey.CONCURRENT_CALL_LIMIT.value, - ) - if config and config.value: - return int(config.value["value"]) - except Exception as e: - logger.warning( - f"Error getting concurrent limit for org {organization_id}: {e}" - ) - return self.default_concurrent_limit + return await call_concurrency.get_org_concurrent_limit(organization_id) async def process_batch(self, campaign_id: int, batch_size: int = 10) -> int: """ @@ -119,12 +109,14 @@ class CampaignCallDispatcher: ) # Acquire concurrent slot - waits until a slot is available - slot_id = await self.acquire_concurrent_slot( + concurrency_slot = await self.acquire_concurrent_slot( campaign.organization_id, campaign ) # Dispatch the call - workflow_run = await self.dispatch_call(queued_run, campaign, slot_id) + workflow_run = await self.dispatch_call( + queued_run, campaign, concurrency_slot + ) # Update queued run as processed await db_client.update_queued_run( @@ -233,68 +225,61 @@ class CampaignCallDispatcher: ) async def dispatch_call( - self, queued_run: QueuedRunModel, campaign: any, slot_id: str + self, + queued_run: QueuedRunModel, + campaign: any, + concurrency_slot: CallConcurrencySlot, ) -> Optional[WorkflowRunModel]: - """Creates workflow run and initiates call. Requires a pre-acquired slot_id.""" + """Creates workflow run and initiates call. Requires a pre-acquired slot.""" from_number = None + workflow_run = None + slot_bound = False - # Get workflow details - workflow = await db_client.get_workflow_by_id(campaign.workflow_id) - if not workflow: - # Release slot before raising - await rate_limiter.release_concurrent_slot( - campaign.organization_id, slot_id - ) - raise ValueError(f"Workflow {campaign.workflow_id} not found") - - # Extract phone number - phone_number = queued_run.context_variables.get("phone_number") - if not phone_number: - # Release slot before raising - await rate_limiter.release_concurrent_slot( - campaign.organization_id, slot_id - ) - raise ValueError(f"No phone number in queued run {queued_run.id}") - - # Get provider for this campaign's pinned telephony config. - provider = await self.get_provider_for_campaign(campaign) - workflow_run_mode = provider.PROVIDER_NAME - - # Acquire a unique from_number from the pool scoped to this campaign's - # telephony configuration so orgs with multiple configs don't leak - # caller IDs across configs. - from_number = await self.acquire_from_number( - campaign.organization_id, - telephony_configuration_id=campaign.telephony_configuration_id, - ) - if from_number is None: - # Release concurrent slot before raising - await rate_limiter.release_concurrent_slot( - campaign.organization_id, slot_id - ) - raise PhoneNumberPoolExhaustedError( - organization_id=campaign.organization_id - ) - - logger.info(f"Provider name: {provider.PROVIDER_NAME}") - logger.info(f"Queued run context: {queued_run.context_variables}") - - # Merge context variables (queued_run context already includes retry info if applicable) - initial_context = { - **queued_run.context_variables, - "campaign_id": campaign.id, - "provider": provider.PROVIDER_NAME, - "source_uuid": queued_run.source_uuid, - "caller_number": from_number, - "called_number": phone_number, - "telephony_configuration_id": campaign.telephony_configuration_id, - } - - logger.info(f"Final initial_context: {initial_context}") - - # Create workflow run with queued_run_id tracking - workflow_run_name = f"WR-CAMPAIGN-{campaign.id}-{queued_run.id}" try: + # Get workflow details + workflow = await db_client.get_workflow_by_id(campaign.workflow_id) + if not workflow: + raise ValueError(f"Workflow {campaign.workflow_id} not found") + + # Extract phone number + phone_number = queued_run.context_variables.get("phone_number") + if not phone_number: + raise ValueError(f"No phone number in queued run {queued_run.id}") + + # Get provider for this campaign's pinned telephony config. + provider = await self.get_provider_for_campaign(campaign) + workflow_run_mode = provider.PROVIDER_NAME + + # Acquire a unique from_number from the pool scoped to this campaign's + # telephony configuration so orgs with multiple configs don't leak + # caller IDs across configs. + from_number = await self.acquire_from_number( + campaign.organization_id, + telephony_configuration_id=campaign.telephony_configuration_id, + ) + if from_number is None: + raise PhoneNumberPoolExhaustedError( + organization_id=campaign.organization_id + ) + + logger.info(f"Provider name: {provider.PROVIDER_NAME}") + logger.info(f"Queued run context: {queued_run.context_variables}") + + # Merge context variables (queued_run context already includes retry info if applicable) + initial_context = { + **queued_run.context_variables, + "campaign_id": campaign.id, + "provider": provider.PROVIDER_NAME, + "source_uuid": queued_run.source_uuid, + "caller_number": from_number, + "called_number": phone_number, + "telephony_configuration_id": campaign.telephony_configuration_id, + } + + logger.info(f"Final initial_context: {initial_context}") + + # Create workflow run with queued_run_id tracking + workflow_run_name = f"WR-CAMPAIGN-{campaign.id}-{queued_run.id}" workflow_run = await db_client.create_workflow_run( name=workflow_run_name, workflow_id=campaign.workflow_id, @@ -304,11 +289,8 @@ class CampaignCallDispatcher: campaign_id=campaign.id, queued_run_id=queued_run.id, # Link to queued run for retry tracking ) - - # Store slot_id mapping in Redis for cleanup later - await rate_limiter.store_workflow_slot_mapping( - workflow_run.id, campaign.organization_id, slot_id - ) + await call_concurrency.bind_workflow_run(concurrency_slot, workflow_run.id) + slot_bound = True # Store from_number mapping for cleanup on call completion await rate_limiter.store_workflow_from_number_mapping( @@ -319,9 +301,10 @@ class CampaignCallDispatcher: ) except Exception as e: # Release slot and from_number on error - await rate_limiter.release_concurrent_slot( - campaign.organization_id, slot_id - ) + if slot_bound and workflow_run: + await call_concurrency.release_workflow_run_slot(workflow_run.id) + else: + await call_concurrency.release_slot(concurrency_slot) if from_number: await rate_limiter.release_from_number( campaign.organization_id, @@ -357,21 +340,7 @@ class CampaignCallDispatcher: gathered_context={"error": error_message}, ) - mapping = await rate_limiter.get_workflow_slot_mapping(workflow_run.id) - if mapping: - org_id, mapped_slot_id = mapping - await rate_limiter.release_concurrent_slot(org_id, mapped_slot_id) - await rate_limiter.delete_workflow_slot_mapping(workflow_run.id) - - from_number_mapping = await rate_limiter.get_workflow_from_number_mapping( - workflow_run.id - ) - if from_number_mapping: - fn_org_id, fn_number, fn_tcid = from_number_mapping - await rate_limiter.release_from_number( - fn_org_id, fn_number, telephony_configuration_id=fn_tcid - ) - await rate_limiter.delete_workflow_from_number_mapping(workflow_run.id) + await self.release_call_slot(workflow_run.id) raise ValueError(error_message) @@ -446,23 +415,7 @@ class CampaignCallDispatcher: reason="call_initiation_failed", ) - # Release concurrent slot on failure - mapping = await rate_limiter.get_workflow_slot_mapping(workflow_run.id) - if mapping: - org_id, slot_id = mapping - await rate_limiter.release_concurrent_slot(org_id, slot_id) - await rate_limiter.delete_workflow_slot_mapping(workflow_run.id) - - # Release from_number on failure - from_number_mapping = await rate_limiter.get_workflow_from_number_mapping( - workflow_run.id - ) - if from_number_mapping: - fn_org_id, fn_number, fn_tcid = from_number_mapping - await rate_limiter.release_from_number( - fn_org_id, fn_number, telephony_configuration_id=fn_tcid - ) - await rate_limiter.delete_workflow_from_number_mapping(workflow_run.id) + await self.release_call_slot(workflow_run.id) raise @@ -501,7 +454,7 @@ class CampaignCallDispatcher: async def acquire_concurrent_slot( self, organization_id: int, campaign: any, timeout: float = 600 - ) -> str: + ) -> CallConcurrencySlot: """ Acquires a concurrent call slot - waits if necessary until a slot is available. @@ -510,54 +463,41 @@ class CampaignCallDispatcher: campaign: The campaign object timeout: Maximum time to wait for a slot (default 10 minutes) - Returns the slot_id which must be released when the call completes. + Returns the slot which must be released when the call completes. Raises: ConcurrentSlotAcquisitionError: If slot cannot be acquired within timeout """ - # Get concurrent limit for organization - org_concurrent_limit = await self.get_org_concurrent_limit(organization_id) - - # Check for campaign-level max_concurrency in orchestrator_metadata + # Check for campaign-level max_concurrency in orchestrator_metadata. + # It caps this campaign's own concurrent calls via a campaign-scoped + # counter — the org-wide limit still applies on top, but calls from + # other sources (WebRTC, inbound, other campaigns) don't count + # against the campaign's cap. campaign_max_concurrency = None if campaign.orchestrator_metadata: campaign_max_concurrency = campaign.orchestrator_metadata.get( "max_concurrency" ) - # Use the lower of campaign limit and org limit - if campaign_max_concurrency is not None: - max_concurrent = min(campaign_max_concurrency, org_concurrent_limit) - else: - max_concurrent = org_concurrent_limit - - # Track wait time for alerting - wait_start = time.time() - - # Wait until we can acquire a concurrent slot - while True: - slot_id = await rate_limiter.try_acquire_concurrent_slot( - organization_id, max_concurrent + try: + return await call_concurrency.acquire_org_slot( + organization_id, + source=f"campaign:{campaign.id}", + timeout=timeout, + scope_key=( + f"campaign:{campaign.id}" + if campaign_max_concurrency is not None + else None + ), + scope_max_concurrent=campaign_max_concurrency, + retry_interval=1, ) - if slot_id: - return slot_id - - # Check if we've been waiting too long - wait_time = time.time() - wait_start - if wait_time > timeout: - raise ConcurrentSlotAcquisitionError( - organization_id=organization_id, - campaign_id=campaign.id, - wait_time=wait_time, - ) - - logger.debug( - f"Attempting to get a slot for {organization_id} {campaign.id}, " - f"waited {wait_time:.1f}s" - ) - - # Wait before retrying - await asyncio.sleep(1) + except CallConcurrencyLimitError as e: + raise ConcurrentSlotAcquisitionError( + organization_id=organization_id, + campaign_id=campaign.id, + wait_time=e.wait_time, + ) from e async def acquire_from_number( self, @@ -602,17 +542,9 @@ class CampaignCallDispatcher: Release concurrent slot and from_number when a call completes. Called by Twilio webhooks or workflow completion handlers. """ - slot_released = False - mapping = await rate_limiter.get_workflow_slot_mapping(workflow_run_id) - if mapping: - org_id, slot_id = mapping - success = await rate_limiter.release_concurrent_slot(org_id, slot_id) - if success: - await rate_limiter.delete_workflow_slot_mapping(workflow_run_id) - logger.info( - f"Released concurrent slot for workflow run {workflow_run_id}" - ) - slot_released = True + slot_released = await call_concurrency.release_workflow_run_slot( + workflow_run_id + ) # Release from_number back to its (org, telephony config) pool from_number_mapping = await rate_limiter.get_workflow_from_number_mapping( diff --git a/api/services/campaign/rate_limiter.py b/api/services/campaign/rate_limiter.py index e9293307..fdb91262 100644 --- a/api/services/campaign/rate_limiter.py +++ b/api/services/campaign/rate_limiter.py @@ -1,5 +1,6 @@ import time import uuid +from dataclasses import dataclass from typing import Optional import redis.asyncio as aioredis @@ -8,6 +9,12 @@ from loguru import logger from api.constants import REDIS_URL +@dataclass(frozen=True) +class ConcurrentSlotAcquisition: + slot_id: str + active_count: int + + class RateLimiter: """Sliding window rate limiter to enforce strict per-second limits and concurrent call limits""" @@ -100,34 +107,71 @@ class RateLimiter: Try to acquire a concurrent call slot. Returns a unique slot_id if successful, None if limit reached. """ + acquisition = await self.try_acquire_concurrent_slot_details( + organization_id, max_concurrent + ) + return acquisition.slot_id if acquisition else None + + async def try_acquire_concurrent_slot_details( + self, + organization_id: int, + max_concurrent: int = 20, + *, + scope_key: str | None = None, + scope_max_concurrent: int | None = None, + ) -> Optional[ConcurrentSlotAcquisition]: + """ + Try to acquire a concurrent call slot. + Returns the slot_id and post-acquire active count if successful, + or None if the limit is reached. + + When ``scope_key``/``scope_max_concurrent`` are provided, the slot is + also registered in a secondary counter (``concurrent_calls:``, + e.g. ``campaign:``) and acquisition additionally requires that + counter to be below ``scope_max_concurrent``. Both counters are + updated atomically. The scope-scoped slot must be released with the + same ``scope_key``. + """ redis_client = await self._get_redis() concurrent_key = f"concurrent_calls:{organization_id}" + scope_concurrent_key = f"concurrent_calls:{scope_key}" if scope_key else "" now = time.time() stale_cutoff = now - self.stale_call_timeout - # Lua script for atomic operation + # Lua script for atomic operation across the org counter and the + # optional scope counter (empty scope key = org-only acquisition). lua_script = """ local key = KEYS[1] + local scope_key = KEYS[2] local now = tonumber(ARGV[1]) local max_concurrent = tonumber(ARGV[2]) local stale_cutoff = tonumber(ARGV[3]) local slot_id = ARGV[4] - - -- Remove stale entries (older than 30 minutes) + local scope_max_concurrent = tonumber(ARGV[5]) + + -- Remove stale entries (older than the stale-call timeout) redis.call('ZREMRANGEBYSCORE', key, 0, stale_cutoff) - + -- Get current count local current_count = redis.call('ZCARD', key) - - if current_count < max_concurrent then - -- Add new slot - redis.call('ZADD', key, now, slot_id) - redis.call('EXPIRE', key, 3600) -- Expire after 1 hour - return slot_id - else + + if current_count >= max_concurrent then return nil end + + if scope_key ~= '' then + redis.call('ZREMRANGEBYSCORE', scope_key, 0, stale_cutoff) + if redis.call('ZCARD', scope_key) >= scope_max_concurrent then + return nil + end + redis.call('ZADD', scope_key, now, slot_id) + redis.call('EXPIRE', scope_key, 3600) + end + + redis.call('ZADD', key, now, slot_id) + redis.call('EXPIRE', key, 3600) -- Expire after 1 hour + return {slot_id, current_count + 1} """ # Generate unique slot ID (timestamp + random component) @@ -136,22 +180,38 @@ class RateLimiter: try: result = await redis_client.eval( lua_script, - 1, + 2, concurrent_key, + scope_concurrent_key, now, max_concurrent, stale_cutoff, slot_id, + scope_max_concurrent if scope_max_concurrent is not None else 0, + ) + if not result: + return None + + acquired_slot_id, active_count = result + return ConcurrentSlotAcquisition( + slot_id=str(acquired_slot_id), + active_count=int(active_count), ) - return result except Exception as e: logger.error(f"Concurrent limiter error: {e}") return None - async def release_concurrent_slot(self, organization_id: int, slot_id: str) -> bool: + async def release_concurrent_slot( + self, + organization_id: int, + slot_id: str, + scope_key: str | None = None, + ) -> bool | None: """ - Release a concurrent call slot. - Returns True if slot was released, False otherwise. + Release a concurrent call slot (and its scope counter entry, if any). + Returns True if the slot was released, False if it was already gone + (released/stale-expired), or None on a Redis error — callers that + track cleanup state should keep it around for retry when None. """ if not slot_id: return False @@ -161,6 +221,8 @@ class RateLimiter: try: removed = await redis_client.zrem(concurrent_key, slot_id) + if scope_key: + await redis_client.zrem(f"concurrent_calls:{scope_key}", slot_id) if removed: logger.debug( f"Released concurrent slot {slot_id} for org {organization_id}" @@ -168,7 +230,7 @@ class RateLimiter: return bool(removed) except Exception as e: logger.error(f"Error releasing concurrent slot: {e}") - return False + return None async def get_concurrent_count(self, organization_id: int) -> int: """ @@ -212,12 +274,62 @@ class RateLimiter: logger.error(f"Error storing workflow slot mapping: {e}") return False + async def store_workflow_slot_mapping_if_absent( + self, + workflow_run_id: int, + organization_id: int, + slot_id: str, + scope_key: str | None = None, + ) -> bool: + """ + Store the workflow_run_id -> concurrent slot mapping only if no mapping + already exists. This prevents duplicate public/WebRTC starts for the + same workflow run from overwriting the cleanup pointer. + """ + redis_client = await self._get_redis() + mapping_key = f"workflow_slot_mapping:{workflow_run_id}" + + lua_script = """ + local key = KEYS[1] + local org_id = ARGV[1] + local slot_id = ARGV[2] + local ttl = tonumber(ARGV[3]) + local scope_key = ARGV[4] + + if redis.call('EXISTS', key) == 1 then + return 0 + end + + redis.call('HSET', key, 'org_id', org_id, 'slot_id', slot_id) + if scope_key ~= '' then + redis.call('HSET', key, 'scope_key', scope_key) + end + redis.call('EXPIRE', key, ttl) + return 1 + """ + + try: + stored = await redis_client.eval( + lua_script, + 1, + mapping_key, + organization_id, + slot_id, + self.stale_call_timeout, + scope_key or "", + ) + return bool(stored) + except Exception as e: + logger.error(f"Error storing workflow slot mapping if absent: {e}") + return False + async def get_workflow_slot_mapping( self, workflow_run_id: int - ) -> Optional[tuple[int, str]]: + ) -> Optional[tuple[int, str, str | None]]: """ Get the concurrent slot mapping for a workflow run. - Returns (organization_id, slot_id) tuple or None if not found. + Returns (organization_id, slot_id, scope_key) or None if not found; + scope_key is None for slots acquired without a scope counter. """ redis_client = await self._get_redis() mapping_key = f"workflow_slot_mapping:{workflow_run_id}" @@ -225,7 +337,11 @@ class RateLimiter: try: mapping = await redis_client.hgetall(mapping_key) if mapping and "org_id" in mapping and "slot_id" in mapping: - return (int(mapping["org_id"]), mapping["slot_id"]) + return ( + int(mapping["org_id"]), + mapping["slot_id"], + mapping.get("scope_key") or None, + ) return None except Exception as e: logger.error(f"Error getting workflow slot mapping: {e}") diff --git a/api/services/pipecat/run_pipeline.py b/api/services/pipecat/run_pipeline.py index 29ab79ca..87c0f3d0 100644 --- a/api/services/pipecat/run_pipeline.py +++ b/api/services/pipecat/run_pipeline.py @@ -14,14 +14,17 @@ from api.schemas.workflow_configurations import ( DEFAULT_TURN_START_MIN_WORDS, DEFAULT_TURN_START_STRATEGY, ) +from api.services.call_concurrency import call_concurrency from api.services.configuration.registry import ServiceProviders from api.services.integrations import ( IntegrationRuntimeContext, create_runtime_sessions, ) from api.services.pipecat.active_calls import ( - register_active_call, - unregister_active_call, + register_active_call as register_worker_active_call, +) +from api.services.pipecat.active_calls import ( + unregister_active_call as unregister_worker_active_call, ) from api.services.pipecat.audio_config import AudioConfig, create_audio_config from api.services.pipecat.event_handlers import ( @@ -258,7 +261,7 @@ async def run_pipeline_telephony( """Run a pipeline for any telephony provider.""" # Register before any async setup so deploy drains see calls that are still # resolving DB/config/transport state. - register_active_call(workflow_run_id) + register_worker_active_call(workflow_run_id) try: await _run_pipeline_telephony_impl( websocket, @@ -270,7 +273,10 @@ async def run_pipeline_telephony( transport_kwargs=transport_kwargs, ) finally: - unregister_active_call(workflow_run_id) + try: + await call_concurrency.unregister_active_call(workflow_run_id) + finally: + unregister_worker_active_call(workflow_run_id) async def _run_pipeline_telephony_impl( @@ -383,7 +389,7 @@ async def run_pipeline_smallwebrtc( """Run pipeline for WebRTC connections.""" # Register before any async setup so deploy drains see calls that are still # resolving DB/config/transport state. - register_active_call(workflow_run_id) + register_worker_active_call(workflow_run_id) try: await _run_pipeline_smallwebrtc_impl( webrtc_connection, @@ -394,7 +400,10 @@ async def run_pipeline_smallwebrtc( user_provider_id=user_provider_id, ) finally: - unregister_active_call(workflow_run_id) + try: + await call_concurrency.unregister_active_call(workflow_run_id) + finally: + unregister_worker_active_call(workflow_run_id) async def _run_pipeline_smallwebrtc_impl( @@ -478,7 +487,7 @@ async def _run_pipeline( resolved_user_config=None, ) -> None: """Run the pipeline with active-call drain accounting.""" - register_active_call(workflow_run_id) + register_worker_active_call(workflow_run_id) try: await _run_pipeline_impl( transport, @@ -492,7 +501,10 @@ async def _run_pipeline( resolved_user_config=resolved_user_config, ) finally: - unregister_active_call(workflow_run_id) + try: + await call_concurrency.unregister_active_call(workflow_run_id) + finally: + unregister_worker_active_call(workflow_run_id) async def _run_pipeline_impl( diff --git a/api/services/posthog_client.py b/api/services/posthog_client.py index 15e3a4ac..610194e0 100644 --- a/api/services/posthog_client.py +++ b/api/services/posthog_client.py @@ -7,6 +7,7 @@ from api.constants import POSTHOG_API_KEY, POSTHOG_HOST _posthog_client: Posthog | None = None POSTHOG_SERVER_GROUP_IDENTIFY_DISTINCT_ID = "server-group-identify" +POSTHOG_ORGANIZATION_GROUP_TYPE = "organization" def get_posthog() -> Posthog | None: diff --git a/api/services/telephony/ari_manager.py b/api/services/telephony/ari_manager.py index 3663df88..fc337a4c 100644 --- a/api/services/telephony/ari_manager.py +++ b/api/services/telephony/ari_manager.py @@ -26,6 +26,10 @@ from loguru import logger from api.constants import REDIS_URL from api.db import db_client from api.enums import CallType, WorkflowRunMode +from api.services.call_concurrency import ( + CallConcurrencyLimitError, + call_concurrency, +) from api.services.quota_service import authorize_workflow_run_start from api.services.telephony.call_transfer_manager import get_call_transfer_manager from api.services.telephony.transfer_event_protocol import ( @@ -527,6 +531,8 @@ class ARIConnection: channel = event.get("channel", {}) caller_number = channel.get("caller", {}).get("number", "unknown") called_number = channel.get("dialplan", {}).get("exten", "unknown") + concurrency_slot = None + workflow_run = None try: # 1. Resolve the workflow from the called extension via the @@ -573,6 +579,20 @@ class ARIConnection: user_id = workflow.user_id + try: + concurrency_slot = await call_concurrency.acquire_org_slot( + self.organization_id, + source="ari_inbound", + timeout=0, + ) + except CallConcurrencyLimitError: + logger.warning( + f"[ARI org={self.organization_id}] Concurrent call limit " + f"reached; hanging up inbound channel {channel_id}" + ) + await self._delete_channel(channel_id) + return + # 3. Create workflow run call_id = channel_id workflow_run = await db_client.create_workflow_run( @@ -591,7 +611,9 @@ class ARIConnection: gathered_context={ "call_id": call_id, }, + organization_id=self.organization_id, ) + await call_concurrency.bind_workflow_run(concurrency_slot, workflow_run.id) logger.info( f"[ARI org={self.organization_id}] Created inbound workflow run " @@ -610,6 +632,7 @@ class ARIConnection: f"[ARI org={self.organization_id}] Quota exceeded for user {user_id} " f"— hanging up inbound call {channel_id}" ) + await call_concurrency.release_workflow_run_slot(workflow_run.id) await self._delete_channel(channel_id) return @@ -625,6 +648,10 @@ class ARIConnection: str(user_id), ) except Exception as e: + if workflow_run: + await call_concurrency.release_workflow_run_slot(workflow_run.id) + elif concurrency_slot: + await call_concurrency.release_slot(concurrency_slot) logger.error( f"[ARI org={self.organization_id}] Error handling inbound StasisStart " f"for channel {channel_id}: {e}" @@ -760,6 +787,14 @@ class ARIConnection: the bridge and both channels — like endConferenceOnExit. """ try: + # Release the org concurrency slot. Normally the pipeline's own + # teardown does this when the ext media websocket closes, but if + # the pipeline never started (caller hung up before external + # media connected, ext media creation failed, ...) this is the + # only cleanup that runs before the Redis stale timeout. No-op + # when the slot was already released. + await call_concurrency.unregister_active_call(int(workflow_run_id)) + workflow_run = await db_client.get_workflow_run_by_id(int(workflow_run_id)) if not workflow_run or not workflow_run.gathered_context: logger.warning( diff --git a/api/services/telephony/base.py b/api/services/telephony/base.py index 87b96265..3824864b 100644 --- a/api/services/telephony/base.py +++ b/api/services/telephony/base.py @@ -365,6 +365,10 @@ class TelephonyProvider(ABC): the caller carries a provider stream protocol. ``organization_id`` is passed so providers can scope any config lookups to the workflow's org. Default raises so providers that haven't opted in fail loudly. + + The route holds an org concurrency slot while this runs, so + implementations must bound their pre-pipeline handshake reads with a + timeout — an idle socket must not hold the slot indefinitely. """ raise NotImplementedError( f"Agent-stream not supported for provider {self.PROVIDER_NAME}" diff --git a/api/services/telephony/providers/cloudonix/provider.py b/api/services/telephony/providers/cloudonix/provider.py index 8fd6caf6..99b7d380 100644 --- a/api/services/telephony/providers/cloudonix/provider.py +++ b/api/services/telephony/providers/cloudonix/provider.py @@ -2,6 +2,7 @@ Cloudonix implementation of the TelephonyProvider interface. """ +import asyncio import json import random from typing import TYPE_CHECKING, Any, Dict, List, Optional @@ -25,6 +26,11 @@ if TYPE_CHECKING: CLOUDONIX_API_BASE_URL = "https://api.cloudonix.io" +# Cloudonix sends the connected/start handshake immediately after the media +# stream opens. The agent-stream route holds an org concurrency slot while we +# wait, so an idle socket must not be able to hold it indefinitely. +AGENT_STREAM_HANDSHAKE_TIMEOUT_S = 10 + class CloudonixProvider(TelephonyProvider): """ @@ -533,14 +539,31 @@ class CloudonixProvider(TelephonyProvider): from api.services.pipecat.run_pipeline import run_pipeline_telephony try: - first_msg = await websocket.receive_text() - msg = json.loads(first_msg) - if msg.get("event") != "connected": - logger.error(f"Expected 'connected' event, got: {msg.get('event')}") - await websocket.close(code=4400, reason="Expected connected event") + try: + first_msg = await asyncio.wait_for( + websocket.receive_text(), + timeout=AGENT_STREAM_HANDSHAKE_TIMEOUT_S, + ) + msg = json.loads(first_msg) + if msg.get("event") != "connected": + logger.error(f"Expected 'connected' event, got: {msg.get('event')}") + await websocket.close(code=4400, reason="Expected connected event") + return + + start_msg = json.loads( + await asyncio.wait_for( + websocket.receive_text(), + timeout=AGENT_STREAM_HANDSHAKE_TIMEOUT_S, + ) + ) + except asyncio.TimeoutError: + logger.warning( + f"Cloudonix agent-stream handshake timed out for workflow_run " + f"{workflow_run_id}" + ) + await websocket.close(code=4408, reason="Handshake timeout") return - start_msg = json.loads(await websocket.receive_text()) if start_msg.get("event") != "start": logger.error("Expected 'start' event second") await websocket.close(code=4400, reason="Expected start event") diff --git a/api/services/telephony/status_processor.py b/api/services/telephony/status_processor.py index c5d39b98..f125931c 100644 --- a/api/services/telephony/status_processor.py +++ b/api/services/telephony/status_processor.py @@ -144,8 +144,9 @@ async def _process_status_update(workflow_run_id: int, status: StatusCallbackReq f"[run {workflow_run_id}] Call completed with duration: {status.duration}s" ) + await campaign_call_dispatcher.release_call_slot(workflow_run_id) + if workflow_run.campaign_id: - await campaign_call_dispatcher.release_call_slot(workflow_run_id) await circuit_breaker.record_and_evaluate( workflow_run.campaign_id, is_failure=False ) @@ -162,8 +163,9 @@ async def _process_status_update(workflow_run_id: int, status: StatusCallbackReq f"[run {workflow_run_id}] Call failed with status: {normalized_status.value}" ) + await campaign_call_dispatcher.release_call_slot(workflow_run_id) + if workflow_run.campaign_id: - await campaign_call_dispatcher.release_call_slot(workflow_run_id) is_failure = normalized_status in FAILURE_NOT_CONNECTED_STATUSES await circuit_breaker.record_and_evaluate( workflow_run.campaign_id, diff --git a/api/tests/telephony/cloudonix/test_routes.py b/api/tests/telephony/cloudonix/test_routes.py index b6cc8a92..33c75e77 100644 --- a/api/tests/telephony/cloudonix/test_routes.py +++ b/api/tests/telephony/cloudonix/test_routes.py @@ -244,3 +244,34 @@ def test_parse_cloudonix_cdr_preserves_zero_billsec(): ) assert req["duration"] == "0" + + +@pytest.mark.asyncio +async def test_agent_stream_handshake_timeout_closes_socket(monkeypatch): + """An idle agent-stream socket holds an org concurrency slot, so the + handshake read must be bounded rather than waiting forever.""" + import asyncio + + from api.services.telephony.providers.cloudonix import provider as provider_module + + monkeypatch.setattr(provider_module, "AGENT_STREAM_HANDSHAKE_TIMEOUT_S", 0.05) + provider = CloudonixProvider({}) + + async def never_returns(): + await asyncio.Event().wait() + + websocket = SimpleNamespace(receive_text=never_returns, close=AsyncMock()) + + await asyncio.wait_for( + provider.handle_external_websocket( + websocket, + organization_id=1, + workflow_id=2, + user_id=3, + workflow_run_id=4, + params={}, + ), + timeout=5, + ) + + websocket.close.assert_awaited_once_with(code=4408, reason="Handshake timeout") diff --git a/api/tests/telephony/test_ari_manager_transfer_teardown.py b/api/tests/telephony/test_ari_manager_transfer_teardown.py index b0e5b98e..577a9a16 100644 --- a/api/tests/telephony/test_ari_manager_transfer_teardown.py +++ b/api/tests/telephony/test_ari_manager_transfer_teardown.py @@ -1,5 +1,6 @@ import json from types import SimpleNamespace +from unittest.mock import AsyncMock import pytest @@ -7,6 +8,13 @@ from api.services.telephony import ari_manager from api.services.telephony.ari_manager import ARIConnection +@pytest.fixture +def fake_call_concurrency(monkeypatch): + fake = SimpleNamespace(unregister_active_call=AsyncMock(return_value=True)) + monkeypatch.setattr(ari_manager, "call_concurrency", fake) + return fake + + class _FakeDbClient: def __init__(self, gathered_context): self.workflow_run = SimpleNamespace(gathered_context=gathered_context) @@ -77,6 +85,7 @@ def _completed_transfer_context(): @pytest.mark.asyncio async def test_completed_transfer_tears_down_destination_when_caller_leaves( monkeypatch, + fake_call_concurrency, ): fake_db = _FakeDbClient(_completed_transfer_context()) monkeypatch.setattr(ari_manager, "db_client", fake_db) @@ -90,11 +99,13 @@ async def test_completed_transfer_tears_down_destination_when_caller_leaves( assert "dest-chan" in conn.deleted_channel_runs assert conn.deleted_transfer_channel_mappings == ["dest-chan"] assert fake_db.workflow_run.gathered_context["transfer_state"] == "terminated" + fake_call_concurrency.unregister_active_call.assert_awaited_with(123) @pytest.mark.asyncio async def test_completed_transfer_tears_down_caller_when_destination_leaves( monkeypatch, + fake_call_concurrency, ): fake_db = _FakeDbClient(_completed_transfer_context()) monkeypatch.setattr(ari_manager, "db_client", fake_db) @@ -108,6 +119,31 @@ async def test_completed_transfer_tears_down_caller_when_destination_leaves( assert "dest-chan" in conn.deleted_channel_runs assert conn.deleted_transfer_channel_mappings == ["dest-chan"] assert fake_db.workflow_run.gathered_context["transfer_state"] == "terminated" + fake_call_concurrency.unregister_active_call.assert_awaited_with(123) + + +@pytest.mark.asyncio +async def test_stasis_end_releases_concurrency_slot_on_normal_teardown( + monkeypatch, + fake_call_concurrency, +): + """StasisEnd must release the org slot even when the pipeline never ran + (e.g. the caller hung up before external media connected).""" + fake_db = _FakeDbClient( + { + "call_id": "caller-chan", + "ext_channel_id": "ext-chan", + "bridge_id": "bridge-1", + } + ) + monkeypatch.setattr(ari_manager, "db_client", fake_db) + conn = _RecordingARIConnection() + + await conn._handle_stasis_end("caller-chan", "123") + + fake_call_concurrency.unregister_active_call.assert_awaited_once_with(123) + assert conn.deleted_bridges == ["bridge-1"] + assert conn.deleted_channels == ["ext-chan"] @pytest.mark.asyncio diff --git a/api/tests/telephony/test_status_processor.py b/api/tests/telephony/test_status_processor.py index e0bbfd4a..35613723 100644 --- a/api/tests/telephony/test_status_processor.py +++ b/api/tests/telephony/test_status_processor.py @@ -29,6 +29,9 @@ async def test_initialized_no_answer_enqueues_workflow_completion(): with ( patch("api.services.telephony.status_processor.db_client") as mock_db, + patch( + "api.services.telephony.status_processor.campaign_call_dispatcher" + ) as mock_dispatcher, patch( "api.services.telephony.status_processor.enqueue_job", new_callable=AsyncMock, @@ -36,6 +39,7 @@ async def test_initialized_no_answer_enqueues_workflow_completion(): ): mock_db.get_workflow_run_by_id = AsyncMock(return_value=workflow_run) mock_db.update_workflow_run = AsyncMock() + mock_dispatcher.release_call_slot = AsyncMock(return_value=True) await _process_status_update(123, status) @@ -58,6 +62,7 @@ async def test_initialized_no_answer_enqueues_workflow_completion(): mock_enqueue.assert_awaited_once_with( FunctionNames.RUN_INTEGRATIONS_POST_WORKFLOW_RUN, 123 ) + mock_dispatcher.release_call_slot.assert_awaited_once_with(123) @pytest.mark.asyncio @@ -79,6 +84,9 @@ async def test_running_terminal_status_does_not_enqueue_workflow_completion(): with ( patch("api.services.telephony.status_processor.db_client") as mock_db, + patch( + "api.services.telephony.status_processor.campaign_call_dispatcher" + ) as mock_dispatcher, patch( "api.services.telephony.status_processor.enqueue_job", new_callable=AsyncMock, @@ -86,6 +94,7 @@ async def test_running_terminal_status_does_not_enqueue_workflow_completion(): ): mock_db.get_workflow_run_by_id = AsyncMock(return_value=workflow_run) mock_db.update_workflow_run = AsyncMock() + mock_dispatcher.release_call_slot = AsyncMock(return_value=True) await _process_status_update(456, status) @@ -96,3 +105,4 @@ async def test_running_terminal_status_does_not_enqueue_workflow_completion(): "telephony_failed", ] mock_enqueue.assert_not_awaited() + mock_dispatcher.release_call_slot.assert_awaited_once_with(456) diff --git a/api/tests/test_active_calls.py b/api/tests/test_active_calls.py index 40447906..575eb046 100644 --- a/api/tests/test_active_calls.py +++ b/api/tests/test_active_calls.py @@ -7,6 +7,7 @@ idempotent, and the count only reaches zero when every registered run is gone. """ import asyncio +from unittest.mock import AsyncMock import pytest from fastapi import FastAPI @@ -91,6 +92,12 @@ async def test_run_pipeline_counts_call_during_setup(monkeypatch): "get_workflow_run", fake_get_workflow_run, ) + unregister_concurrency = AsyncMock() + monkeypatch.setattr( + run_pipeline_module.call_concurrency, + "unregister_active_call", + unregister_concurrency, + ) task = asyncio.create_task( run_pipeline_module._run_pipeline( @@ -108,6 +115,7 @@ async def test_run_pipeline_counts_call_during_setup(monkeypatch): with pytest.raises(RuntimeError, match="setup failed"): await asyncio.wait_for(task, timeout=1.0) assert active_calls.active_call_count() == 0 + unregister_concurrency.assert_awaited_once_with(42) @pytest.mark.asyncio @@ -123,6 +131,12 @@ async def test_webrtc_entrypoint_counts_call_during_setup(monkeypatch): monkeypatch.setattr( run_pipeline_module.db_client, "get_workflow", fake_get_workflow ) + unregister_concurrency = AsyncMock() + monkeypatch.setattr( + run_pipeline_module.call_concurrency, + "unregister_active_call", + unregister_concurrency, + ) task = asyncio.create_task( run_pipeline_module.run_pipeline_smallwebrtc( @@ -140,6 +154,7 @@ async def test_webrtc_entrypoint_counts_call_during_setup(monkeypatch): with pytest.raises(RuntimeError, match="setup failed"): await asyncio.wait_for(task, timeout=1.0) assert active_calls.active_call_count() == 0 + unregister_concurrency.assert_awaited_once_with(43) @pytest.mark.asyncio @@ -155,6 +170,12 @@ async def test_telephony_entrypoint_counts_call_during_setup(monkeypatch): monkeypatch.setattr( run_pipeline_module.db_client, "get_workflow", fake_get_workflow ) + unregister_concurrency = AsyncMock() + monkeypatch.setattr( + run_pipeline_module.call_concurrency, + "unregister_active_call", + unregister_concurrency, + ) task = asyncio.create_task( run_pipeline_module.run_pipeline_telephony( @@ -175,6 +196,7 @@ async def test_telephony_entrypoint_counts_call_during_setup(monkeypatch): with pytest.raises(RuntimeError, match="setup failed"): await asyncio.wait_for(task, timeout=1.0) assert active_calls.active_call_count() == 0 + unregister_concurrency.assert_awaited_once_with(44) def test_active_calls_route_requires_configured_secret(monkeypatch): diff --git a/api/tests/test_agent_stream_route.py b/api/tests/test_agent_stream_route.py index b789aa5c..5a143c07 100644 --- a/api/tests/test_agent_stream_route.py +++ b/api/tests/test_agent_stream_route.py @@ -3,6 +3,8 @@ from unittest.mock import AsyncMock, patch import pytest +from api.services.call_concurrency import CallConcurrencyLimitError + class _FakeWebSocket: def __init__(self, query_params: dict[str, str] | None = None): @@ -34,6 +36,7 @@ async def test_agent_stream_uses_provider_path_param_not_query_param(): with ( patch("api.routes.agent_stream.telephony_registry") as registry, patch("api.routes.agent_stream.db_client") as db_client, + patch("api.routes.agent_stream.call_concurrency") as mock_concurrency, patch( "api.routes.agent_stream.authorize_workflow_run_start", new=AsyncMock( @@ -41,6 +44,13 @@ async def test_agent_stream_uses_provider_path_param_not_query_param(): ), ), ): + slot = object() + mock_concurrency.acquire_org_slot = AsyncMock(return_value=slot) + mock_concurrency.bind_workflow_run = AsyncMock() + mock_concurrency.release_slot = AsyncMock() + mock_concurrency.release_workflow_run_slot = AsyncMock() + mock_concurrency.unregister_active_call = AsyncMock() + registry.get_optional.return_value = spec db_client.get_workflow_by_uuid_unscoped = AsyncMock(return_value=workflow) db_client.create_workflow_run = AsyncMock(return_value=workflow_run) @@ -50,9 +60,17 @@ async def test_agent_stream_uses_provider_path_param_not_query_param(): registry.get_optional.assert_called_once_with("cloudonix") db_client.create_workflow_run.assert_awaited_once() + mock_concurrency.acquire_org_slot.assert_awaited_once_with( + workflow.organization_id, + source="agent_stream:cloudonix", + timeout=0, + ) + mock_concurrency.bind_workflow_run.assert_awaited_once_with(slot, workflow_run.id) + mock_concurrency.unregister_active_call.assert_awaited_once_with(workflow_run.id) create_args = db_client.create_workflow_run.await_args.args create_kwargs = db_client.create_workflow_run.await_args.kwargs assert create_args[2] == "cloudonix" + assert create_kwargs["organization_id"] == workflow.organization_id assert create_kwargs["initial_context"] == { "existing": "context", "provider": "cloudonix", @@ -62,3 +80,42 @@ async def test_agent_stream_uses_provider_path_param_not_query_param(): _, provider_kwargs = provider.handle_external_websocket.await_args assert provider_kwargs["params"] == {"custom": "value"} websocket.close.assert_not_awaited() + + +@pytest.mark.asyncio +async def test_agent_stream_rejects_when_concurrency_limit_reached(): + from api.routes.agent_stream import agent_stream_websocket + + websocket = _FakeWebSocket() + workflow = SimpleNamespace( + id=11, + user_id=22, + organization_id=33, + template_context_variables={}, + ) + spec = SimpleNamespace(provider_cls=lambda _config: object()) + + with ( + patch("api.routes.agent_stream.telephony_registry") as registry, + patch("api.routes.agent_stream.db_client") as db_client, + patch("api.routes.agent_stream.call_concurrency") as mock_concurrency, + ): + registry.get_optional.return_value = spec + db_client.get_workflow_by_uuid_unscoped = AsyncMock(return_value=workflow) + db_client.create_workflow_run = AsyncMock() + mock_concurrency.acquire_org_slot = AsyncMock( + side_effect=CallConcurrencyLimitError( + organization_id=workflow.organization_id, + source="agent_stream:cloudonix", + wait_time=0, + max_concurrent=1, + ) + ) + + await agent_stream_websocket(websocket, "cloudonix", "agent-uuid") + + websocket.close.assert_awaited_once_with( + code=1008, + reason="Concurrent call limit reached", + ) + db_client.create_workflow_run.assert_not_awaited() diff --git a/api/tests/test_call_concurrency.py b/api/tests/test_call_concurrency.py new file mode 100644 index 00000000..eefb5f5b --- /dev/null +++ b/api/tests/test_call_concurrency.py @@ -0,0 +1,333 @@ +from unittest.mock import AsyncMock, patch + +import pytest + +from api.services.call_concurrency import ( + CallConcurrencyLimitError, + CallConcurrencyService, +) +from api.services.campaign.rate_limiter import ConcurrentSlotAcquisition + + +@pytest.mark.asyncio +async def test_acquire_org_slot_logs_post_acquire_count_and_limit(): + service = CallConcurrencyService() + + with ( + patch("api.services.call_concurrency.db_client") as mock_db, + patch("api.services.call_concurrency.rate_limiter") as mock_rate_limiter, + patch("api.services.call_concurrency.logger") as mock_logger, + ): + mock_db.get_configuration = AsyncMock(return_value=None) + mock_rate_limiter.try_acquire_concurrent_slot_details = AsyncMock( + return_value=ConcurrentSlotAcquisition( + slot_id="slot-123", + active_count=7, + ) + ) + + slot = await service.acquire_org_slot(199, source="test_source") + + assert slot.organization_id == 199 + assert slot.slot_id == "slot-123" + assert slot.max_concurrent == 10 + assert slot.source == "test_source" + mock_rate_limiter.try_acquire_concurrent_slot_details.assert_awaited_once_with( + 199, 10, scope_key=None, scope_max_concurrent=None + ) + mock_logger.info.assert_called_once() + log_message = mock_logger.info.call_args.args[0] + assert "org 199" in log_message + assert "source=test_source" in log_message + assert "active_calls=7/10" in log_message + assert "slot_id=slot-123" in log_message + + +@pytest.mark.asyncio +async def test_acquire_org_slot_logs_warning_when_limit_reached(): + service = CallConcurrencyService() + + with ( + patch("api.services.call_concurrency.db_client") as mock_db, + patch("api.services.call_concurrency.rate_limiter") as mock_rate_limiter, + patch("api.services.call_concurrency.logger") as mock_logger, + ): + mock_db.get_configuration = AsyncMock(return_value=None) + mock_rate_limiter.try_acquire_concurrent_slot_details = AsyncMock( + return_value=None + ) + mock_rate_limiter.get_concurrent_count = AsyncMock(return_value=12) + + with pytest.raises(CallConcurrencyLimitError): + await service.acquire_org_slot(199, source="test_source", timeout=0) + + mock_rate_limiter.get_concurrent_count.assert_awaited_once_with(199) + mock_logger.warning.assert_called_once() + log_message = mock_logger.warning.call_args.args[0] + assert "Concurrent call limit reached for org 199" in log_message + assert "source=test_source" in log_message + assert "active_calls=12/10" in log_message + + +@pytest.mark.asyncio +async def test_acquire_org_slot_fires_usage_event_per_org_member_when_limit_reached(): + """Mirrors the MPS org-event convention: one event per org member with the + member's provider_id as distinct_id, event_source property, no $groups.""" + from types import SimpleNamespace + + from api.enums import PostHogEvent + + service = CallConcurrencyService() + members = [ + SimpleNamespace(provider_id="user-a"), + SimpleNamespace(provider_id="user-b"), + ] + + with ( + patch("api.services.call_concurrency.db_client") as mock_db, + patch("api.services.call_concurrency.rate_limiter") as mock_rate_limiter, + patch("api.services.call_concurrency.capture_event") as mock_capture, + ): + mock_db.get_configuration = AsyncMock(return_value=None) + mock_db.get_organization_users = AsyncMock(return_value=members) + mock_rate_limiter.try_acquire_concurrent_slot_details = AsyncMock( + return_value=None + ) + mock_rate_limiter.get_concurrent_count = AsyncMock(return_value=10) + + with pytest.raises(CallConcurrencyLimitError): + await service.acquire_org_slot(199, source="webrtc", timeout=0) + + mock_db.get_organization_users.assert_awaited_once_with(199) + assert mock_capture.call_count == 2 + distinct_ids = [c.kwargs["distinct_id"] for c in mock_capture.call_args_list] + assert distinct_ids == ["user-a", "user-b"] + for call in mock_capture.call_args_list: + kwargs = call.kwargs + assert kwargs["event"] == PostHogEvent.USAGE_CONCURRENT_CALL_LIMIT_REACHED + assert "groups" not in kwargs + assert kwargs["properties"]["event_source"] == "dograh" + assert kwargs["properties"]["organization_id"] == 199 + assert kwargs["properties"]["source"] == "webrtc" + assert kwargs["properties"]["active_calls"] == 10 + assert kwargs["properties"]["max_concurrent"] == 10 + assert "scope_key" not in kwargs["properties"] + + +@pytest.mark.asyncio +async def test_acquire_org_slot_passes_scope_to_rate_limiter(): + service = CallConcurrencyService() + + with ( + patch("api.services.call_concurrency.db_client") as mock_db, + patch("api.services.call_concurrency.rate_limiter") as mock_rate_limiter, + ): + mock_db.get_configuration = AsyncMock(return_value=None) + mock_rate_limiter.try_acquire_concurrent_slot_details = AsyncMock( + return_value=ConcurrentSlotAcquisition(slot_id="slot-123", active_count=1) + ) + mock_rate_limiter.store_workflow_slot_mapping_if_absent = AsyncMock( + return_value=True + ) + + slot = await service.acquire_org_slot( + 199, + source="campaign:42", + scope_key="campaign:42", + scope_max_concurrent=3, + ) + await service.bind_workflow_run(slot, 501) + + assert slot.scope_key == "campaign:42" + mock_rate_limiter.try_acquire_concurrent_slot_details.assert_awaited_once_with( + 199, 10, scope_key="campaign:42", scope_max_concurrent=3 + ) + mock_rate_limiter.store_workflow_slot_mapping_if_absent.assert_awaited_once_with( + 501, 199, "slot-123", scope_key="campaign:42" + ) + + +@pytest.mark.asyncio +async def test_release_workflow_run_slot_keeps_mapping_on_redis_error(): + service = CallConcurrencyService() + + with patch("api.services.call_concurrency.rate_limiter") as mock_rate_limiter: + mock_rate_limiter.get_workflow_slot_mapping = AsyncMock( + return_value=(11, "slot-1", None) + ) + # None = Redis error during release (vs False = slot already gone) + mock_rate_limiter.release_concurrent_slot = AsyncMock(return_value=None) + mock_rate_limiter.delete_workflow_slot_mapping = AsyncMock() + + released = await service.release_workflow_run_slot(501) + + assert released is False + mock_rate_limiter.release_concurrent_slot.assert_awaited_once_with( + 11, "slot-1", scope_key=None + ) + mock_rate_limiter.delete_workflow_slot_mapping.assert_not_awaited() + + +@pytest.mark.asyncio +async def test_release_workflow_run_slot_deletes_mapping_when_slot_already_gone(): + service = CallConcurrencyService() + + with patch("api.services.call_concurrency.rate_limiter") as mock_rate_limiter: + mock_rate_limiter.get_workflow_slot_mapping = AsyncMock( + return_value=(11, "slot-1", "campaign:42") + ) + mock_rate_limiter.release_concurrent_slot = AsyncMock(return_value=False) + mock_rate_limiter.delete_workflow_slot_mapping = AsyncMock(return_value=True) + + released = await service.release_workflow_run_slot(501) + + assert released is False + mock_rate_limiter.release_concurrent_slot.assert_awaited_once_with( + 11, "slot-1", scope_key="campaign:42" + ) + mock_rate_limiter.delete_workflow_slot_mapping.assert_awaited_once_with(501) + + +@pytest.mark.asyncio +async def test_unregister_active_call_never_raises(): + service = CallConcurrencyService() + + with patch("api.services.call_concurrency.rate_limiter") as mock_rate_limiter: + mock_rate_limiter.get_workflow_slot_mapping = AsyncMock( + side_effect=RuntimeError("redis down") + ) + + released = await service.unregister_active_call(501) + + assert released is False + + +# --------------------------------------------------------------------------- +# Redis integration tests for scoped (campaign-level) slot acquisition +# --------------------------------------------------------------------------- + +import os # noqa: E402 +import uuid # noqa: E402 + +from api.services.campaign.rate_limiter import RateLimiter # noqa: E402 + +requires_redis = pytest.mark.skipif( + "REDIS_URL" not in os.environ, + reason="Requires Redis (set REDIS_URL via .env.test)", +) + + +def _unique_org_id() -> int: + return uuid.uuid4().int % 10_000_000 + + +@requires_redis +@pytest.mark.asyncio +async def test_scoped_acquisition_enforces_scope_limit_independently_of_org(): + """A campaign scope caps its own calls without measuring — or being + starved by — other calls in the same org counter.""" + rl = RateLimiter() + org_id = _unique_org_id() + scope = f"campaign:{org_id}" + org_key = f"concurrent_calls:{org_id}" + scope_key_full = f"concurrent_calls:{scope}" + redis_client = await rl._get_redis() + + try: + # Unscoped (e.g. WebRTC) calls fill part of the org counter. + for _ in range(3): + assert await rl.try_acquire_concurrent_slot_details(org_id, 10) + + # Scope limit 2: two scoped acquisitions succeed... + first = await rl.try_acquire_concurrent_slot_details( + org_id, 10, scope_key=scope, scope_max_concurrent=2 + ) + second = await rl.try_acquire_concurrent_slot_details( + org_id, 10, scope_key=scope, scope_max_concurrent=2 + ) + assert first and second + + # ...the third is rejected by the scope even though the org has room. + third = await rl.try_acquire_concurrent_slot_details( + org_id, 10, scope_key=scope, scope_max_concurrent=2 + ) + assert third is None + + # Unscoped calls are unaffected by the scope being full. + assert await rl.try_acquire_concurrent_slot_details(org_id, 10) + + # Releasing with the scope key frees both counters. + released = await rl.release_concurrent_slot( + org_id, first.slot_id, scope_key=scope + ) + assert released is True + assert await redis_client.zscore(org_key, first.slot_id) is None + assert await redis_client.zscore(scope_key_full, first.slot_id) is None + + # And the scope accepts a new call again. + assert await rl.try_acquire_concurrent_slot_details( + org_id, 10, scope_key=scope, scope_max_concurrent=2 + ) + finally: + await redis_client.delete(org_key, scope_key_full) + await rl.close() + + +@requires_redis +@pytest.mark.asyncio +async def test_org_limit_still_binds_scoped_acquisition(): + rl = RateLimiter() + org_id = _unique_org_id() + scope = f"campaign:{org_id}" + org_key = f"concurrent_calls:{org_id}" + scope_key_full = f"concurrent_calls:{scope}" + redis_client = await rl._get_redis() + + try: + assert await rl.try_acquire_concurrent_slot_details(org_id, 1) + + # Org counter is full, so the scoped acquire fails and must not + # leave a phantom entry in the scope counter. + rejected = await rl.try_acquire_concurrent_slot_details( + org_id, 1, scope_key=scope, scope_max_concurrent=5 + ) + assert rejected is None + assert await redis_client.zcard(scope_key_full) == 0 + finally: + await redis_client.delete(org_key, scope_key_full) + await rl.close() + + +@requires_redis +@pytest.mark.asyncio +async def test_workflow_slot_mapping_round_trips_scope_key(): + rl = RateLimiter() + run_id = _unique_org_id() + mapping_key = f"workflow_slot_mapping:{run_id}" + redis_client = await rl._get_redis() + + try: + stored = await rl.store_workflow_slot_mapping_if_absent( + run_id, 11, "slot-1", scope_key="campaign:42" + ) + assert stored is True + assert await rl.get_workflow_slot_mapping(run_id) == ( + 11, + "slot-1", + "campaign:42", + ) + + # Unscoped mappings surface scope_key=None. + run_id_2 = _unique_org_id() + try: + await rl.store_workflow_slot_mapping_if_absent(run_id_2, 11, "slot-2") + assert await rl.get_workflow_slot_mapping(run_id_2) == ( + 11, + "slot-2", + None, + ) + finally: + await redis_client.delete(f"workflow_slot_mapping:{run_id_2}") + finally: + await redis_client.delete(mapping_key) + await rl.close() diff --git a/api/tests/test_campaign_call_dispatcher.py b/api/tests/test_campaign_call_dispatcher.py index f609cec1..4864d1ed 100644 --- a/api/tests/test_campaign_call_dispatcher.py +++ b/api/tests/test_campaign_call_dispatcher.py @@ -25,6 +25,7 @@ from api.db.models import ( WorkflowModel, WorkflowRunModel, ) +from api.services.call_concurrency import CallConcurrencySlot from api.services.campaign.campaign_call_dispatcher import CampaignCallDispatcher # ============================================================================= @@ -259,6 +260,27 @@ def mock_rate_limiter(): } +@pytest.fixture(autouse=True) +def mock_call_concurrency(): + async def acquire_slot(organization_id, *, source, **kwargs): + return CallConcurrencySlot( + organization_id=organization_id, + slot_id=f"slot-{uuid.uuid4().hex[:8]}", + max_concurrent=20, + source=source, + scope_key=kwargs.get("scope_key"), + ) + + with patch( + "api.services.campaign.campaign_call_dispatcher.call_concurrency" + ) as mock_concurrency: + mock_concurrency.acquire_org_slot = AsyncMock(side_effect=acquire_slot) + mock_concurrency.bind_workflow_run = AsyncMock() + mock_concurrency.release_slot = AsyncMock(return_value=True) + mock_concurrency.release_workflow_run_slot = AsyncMock(return_value=True) + yield mock_concurrency + + # ============================================================================= # Tests # ============================================================================= @@ -793,3 +815,47 @@ class TestProcessBatchEdgeCases: {"campaign_id": campaign_test_data.campaign_id}, ) await session.commit() + + +class TestAcquireConcurrentSlotScoping: + """Campaign max_concurrency must scope to the campaign, not the org counter.""" + + def _campaign(self, orchestrator_metadata): + campaign = MagicMock() + campaign.id = 42 + campaign.orchestrator_metadata = orchestrator_metadata + return campaign + + @pytest.mark.asyncio + async def test_campaign_max_concurrency_uses_campaign_scope( + self, mock_call_concurrency + ): + dispatcher = CampaignCallDispatcher() + campaign = self._campaign({"max_concurrency": 3}) + + await dispatcher.acquire_concurrent_slot(7, campaign, timeout=5) + + mock_call_concurrency.acquire_org_slot.assert_awaited_once_with( + 7, + source="campaign:42", + timeout=5, + scope_key="campaign:42", + scope_max_concurrent=3, + retry_interval=1, + ) + + @pytest.mark.asyncio + async def test_no_campaign_max_concurrency_skips_scope(self, mock_call_concurrency): + dispatcher = CampaignCallDispatcher() + campaign = self._campaign({}) + + await dispatcher.acquire_concurrent_slot(7, campaign, timeout=5) + + mock_call_concurrency.acquire_org_slot.assert_awaited_once_with( + 7, + source="campaign:42", + timeout=5, + scope_key=None, + scope_max_concurrent=None, + retry_interval=1, + ) diff --git a/api/tests/test_circuit_breaker.py b/api/tests/test_circuit_breaker.py index 8d975841..9b5e61c1 100644 --- a/api/tests/test_circuit_breaker.py +++ b/api/tests/test_circuit_breaker.py @@ -677,15 +677,20 @@ class TestProcessStatusUpdateCircuitBreaker: with ( patch("api.services.telephony.status_processor.db_client") as mock_db, + patch( + "api.services.telephony.status_processor.campaign_call_dispatcher" + ) as mock_dispatcher, patch("api.services.telephony.status_processor.circuit_breaker") as mock_cb, ): mock_db.get_workflow_run_by_id = AsyncMock(return_value=mock_workflow_run) mock_db.update_workflow_run = AsyncMock() + mock_dispatcher.release_call_slot = AsyncMock(return_value=True) await _process_status_update(100, status) # Circuit breaker should NOT be called for non-campaign calls mock_cb.record_and_evaluate.assert_not_called() + mock_dispatcher.release_call_slot.assert_awaited_once_with(100) # ============================================================================= diff --git a/api/tests/test_from_number_pool_isolation.py b/api/tests/test_from_number_pool_isolation.py index ae3dffbc..5e393111 100644 --- a/api/tests/test_from_number_pool_isolation.py +++ b/api/tests/test_from_number_pool_isolation.py @@ -20,6 +20,7 @@ from unittest.mock import AsyncMock, MagicMock, patch import pytest +from api.services.call_concurrency import CallConcurrencySlot from api.services.campaign.campaign_call_dispatcher import CampaignCallDispatcher from api.services.campaign.rate_limiter import RateLimiter @@ -266,6 +267,9 @@ class TestDispatcherThreadsTelephonyConfig: patch( "api.services.campaign.campaign_call_dispatcher.rate_limiter" ) as mock_rl, + patch( + "api.services.campaign.campaign_call_dispatcher.call_concurrency" + ) as mock_concurrency, patch( "api.services.campaign.campaign_call_dispatcher.get_backend_endpoints", AsyncMock(return_value=("https://example.com", None)), @@ -280,14 +284,21 @@ class TestDispatcherThreadsTelephonyConfig: mock_db.get_workflow_by_id = AsyncMock(return_value=SimpleNamespace(id=1)) mock_db.create_workflow_run = AsyncMock(return_value=workflow_run) mock_db.update_workflow_run = AsyncMock() + mock_concurrency.bind_workflow_run = AsyncMock() + mock_concurrency.release_slot = AsyncMock() + mock_concurrency.release_workflow_run_slot = AsyncMock() mock_rl.acquire_from_number = AsyncMock(return_value="+15551110001") mock_rl.release_from_number = AsyncMock() - mock_rl.release_concurrent_slot = AsyncMock() - mock_rl.store_workflow_slot_mapping = AsyncMock() mock_rl.store_workflow_from_number_mapping = AsyncMock() - await dispatcher.dispatch_call(queued_run, campaign, slot_id="slot-1") + slot = CallConcurrencySlot( + organization_id=org_id, + slot_id="slot-1", + max_concurrent=1, + source="test", + ) + await dispatcher.dispatch_call(queued_run, campaign, slot) # acquire_from_number on rate_limiter must be called with the # campaign's telephony_configuration_id. @@ -337,10 +348,15 @@ class TestDispatcherThreadsTelephonyConfig: dispatcher = CampaignCallDispatcher() - with patch( - "api.services.campaign.campaign_call_dispatcher.rate_limiter" - ) as mock_rl: - mock_rl.get_workflow_slot_mapping = AsyncMock(return_value=None) + with ( + patch( + "api.services.campaign.campaign_call_dispatcher.rate_limiter" + ) as mock_rl, + patch( + "api.services.campaign.campaign_call_dispatcher.call_concurrency" + ) as mock_concurrency, + ): + mock_concurrency.release_workflow_run_slot = AsyncMock(return_value=False) mock_rl.get_workflow_from_number_mapping = AsyncMock( return_value=(org_id, from_number, config_id) ) diff --git a/api/tests/test_public_agent_routes.py b/api/tests/test_public_agent_routes.py index 3b7ea409..dee4cbef 100644 --- a/api/tests/test_public_agent_routes.py +++ b/api/tests/test_public_agent_routes.py @@ -5,6 +5,7 @@ from fastapi import FastAPI from fastapi.testclient import TestClient from api.routes.public_agent import router +from api.services.call_concurrency import CallConcurrencyLimitError def _make_test_app() -> FastAPI: @@ -56,6 +57,7 @@ def test_trigger_route_executes_as_workflow_owner(): with ( patch("api.routes.public_agent.db_client") as mock_db, + patch("api.routes.public_agent.call_concurrency") as mock_concurrency, patch( "api.routes.public_agent.authorize_workflow_run_start", new=quota_mock, @@ -69,6 +71,12 @@ def test_trigger_route_executes_as_workflow_owner(): new=AsyncMock(return_value=("https://api.example.com", "wss://ignored")), ), ): + slot = object() + mock_concurrency.acquire_org_slot = AsyncMock(return_value=slot) + mock_concurrency.bind_workflow_run = AsyncMock() + mock_concurrency.release_workflow_run_slot = AsyncMock() + mock_concurrency.release_slot = AsyncMock() + mock_db.validate_api_key = AsyncMock( return_value=SimpleNamespace(id=7, organization_id=11, created_by=22) ) @@ -96,6 +104,12 @@ def test_trigger_route_executes_as_workflow_owner(): workflow_id=workflow.id, workflow_run_id=501, ) + mock_concurrency.acquire_org_slot.assert_awaited_once_with( + workflow.organization_id, + source="public_agent", + timeout=0, + ) + mock_concurrency.bind_workflow_run.assert_awaited_once_with(slot, 501) mock_db.get_workflow.assert_awaited_once_with(workflow.id, organization_id=11) create_kwargs = mock_db.create_workflow_run.await_args.kwargs @@ -126,6 +140,7 @@ def test_workflow_uuid_route_uses_scoped_lookup_and_shared_execution(): with ( patch("api.routes.public_agent.db_client") as mock_db, + patch("api.routes.public_agent.call_concurrency") as mock_concurrency, patch( "api.routes.public_agent.authorize_workflow_run_start", new=quota_mock, @@ -139,6 +154,12 @@ def test_workflow_uuid_route_uses_scoped_lookup_and_shared_execution(): new=AsyncMock(return_value=("https://api.example.com", "wss://ignored")), ), ): + slot = object() + mock_concurrency.acquire_org_slot = AsyncMock(return_value=slot) + mock_concurrency.bind_workflow_run = AsyncMock() + mock_concurrency.release_workflow_run_slot = AsyncMock() + mock_concurrency.release_slot = AsyncMock() + mock_db.validate_api_key = AsyncMock( return_value=SimpleNamespace(id=8, organization_id=11, created_by=22) ) @@ -160,6 +181,12 @@ def test_workflow_uuid_route_uses_scoped_lookup_and_shared_execution(): 11, ) assert not mock_db.get_agent_trigger_by_path.called + mock_concurrency.acquire_org_slot.assert_awaited_once_with( + workflow.organization_id, + source="public_agent", + timeout=0, + ) + mock_concurrency.bind_workflow_run.assert_awaited_once_with(slot, 601) create_kwargs = mock_db.create_workflow_run.await_args.kwargs assert create_kwargs["user_id"] == workflow.user_id @@ -170,6 +197,110 @@ def test_workflow_uuid_route_uses_scoped_lookup_and_shared_execution(): assert "agent_uuid" not in create_kwargs["initial_context"] +def test_trigger_route_rejects_when_concurrency_limit_reached(): + app = _make_test_app() + client = TestClient(app) + + workflow = _active_workflow(trigger_path="trigger-uuid-123") + provider = _provider() + + with ( + patch("api.routes.public_agent.db_client") as mock_db, + patch("api.routes.public_agent.call_concurrency") as mock_concurrency, + patch( + "api.routes.public_agent.get_default_telephony_provider", + new=AsyncMock(return_value=provider), + ), + ): + mock_concurrency.acquire_org_slot = AsyncMock( + side_effect=CallConcurrencyLimitError( + organization_id=11, + source="public_agent", + wait_time=0, + max_concurrent=2, + ) + ) + mock_db.validate_api_key = AsyncMock( + return_value=SimpleNamespace(id=7, organization_id=11, created_by=22) + ) + mock_db.get_agent_trigger_by_path = AsyncMock( + return_value=SimpleNamespace( + workflow_id=workflow.id, + organization_id=11, + state="active", + ) + ) + mock_db.get_workflow = AsyncMock(return_value=workflow) + mock_db.get_default_telephony_configuration = AsyncMock( + return_value=SimpleNamespace(id=55) + ) + mock_db.create_workflow_run = AsyncMock() + + response = client.post( + "/public/agent/trigger-uuid-123", + headers={"X-API-Key": "test-api-key"}, + json={"phone_number": "+15551234567"}, + ) + + assert response.status_code == 429 + assert response.json()["detail"] == "Concurrent call limit reached" + mock_db.create_workflow_run.assert_not_called() + + +def test_trigger_route_releases_concurrency_slot_when_quota_fails(): + app = _make_test_app() + client = TestClient(app) + + workflow = _active_workflow(trigger_path="trigger-uuid-123") + provider = _provider() + quota_mock = AsyncMock( + return_value=SimpleNamespace(has_quota=False, error_message="Quota exceeded") + ) + + with ( + patch("api.routes.public_agent.db_client") as mock_db, + patch("api.routes.public_agent.call_concurrency") as mock_concurrency, + patch( + "api.routes.public_agent.authorize_workflow_run_start", + new=quota_mock, + ), + patch( + "api.routes.public_agent.get_default_telephony_provider", + new=AsyncMock(return_value=provider), + ), + ): + mock_concurrency.acquire_org_slot = AsyncMock(return_value=object()) + mock_concurrency.bind_workflow_run = AsyncMock() + mock_concurrency.release_workflow_run_slot = AsyncMock() + mock_concurrency.release_slot = AsyncMock() + + mock_db.validate_api_key = AsyncMock( + return_value=SimpleNamespace(id=7, organization_id=11, created_by=22) + ) + mock_db.get_agent_trigger_by_path = AsyncMock( + return_value=SimpleNamespace( + workflow_id=workflow.id, + organization_id=11, + state="active", + ) + ) + mock_db.get_workflow = AsyncMock(return_value=workflow) + mock_db.get_default_telephony_configuration = AsyncMock( + return_value=SimpleNamespace(id=55) + ) + mock_db.create_workflow_run = AsyncMock(return_value=SimpleNamespace(id=501)) + + response = client.post( + "/public/agent/trigger-uuid-123", + headers={"X-API-Key": "test-api-key"}, + json={"phone_number": "+15551234567"}, + ) + + assert response.status_code == 402 + mock_concurrency.release_workflow_run_slot.assert_awaited_once_with(501) + provider.initiate_call.assert_not_awaited() + + def test_workflow_uuid_route_rejects_archived_workflows(): app = _make_test_app() client = TestClient(app) diff --git a/api/tests/test_public_embed_cors.py b/api/tests/test_public_embed_cors.py index 5683f38c..1608fc72 100644 --- a/api/tests/test_public_embed_cors.py +++ b/api/tests/test_public_embed_cors.py @@ -25,6 +25,7 @@ _ACTIVE_TOKEN = SimpleNamespace( expires_at=None, allowed_domains=[], workflow_id=1, + organization_id=11, created_by=7, usage_limit=None, usage_count=0, @@ -37,6 +38,7 @@ _RESTRICTED_TOKEN = SimpleNamespace( expires_at=None, allowed_domains=["allowed.example.com"], workflow_id=2, + organization_id=11, created_by=7, usage_limit=None, usage_count=0, @@ -49,6 +51,7 @@ _LOCALHOST_TOKEN = SimpleNamespace( expires_at=None, allowed_domains=["localhost:3000", "localhost:3020"], workflow_id=3, + organization_id=11, created_by=7, usage_limit=None, usage_count=0, diff --git a/api/tests/test_telephony_routes.py b/api/tests/test_telephony_routes.py index 1a8157d6..f92c63d3 100644 --- a/api/tests/test_telephony_routes.py +++ b/api/tests/test_telephony_routes.py @@ -6,8 +6,10 @@ from fastapi import FastAPI from fastapi.testclient import TestClient from api.enums import WorkflowRunMode, WorkflowRunState -from api.routes.telephony import _handle_telephony_websocket, router +from api.errors.telephony_errors import TelephonyError +from api.routes.telephony import _handle_telephony_websocket, handle_inbound_run, router from api.services.auth.depends import get_user +from api.services.call_concurrency import CallConcurrencyLimitError def _make_test_app() -> FastAPI: @@ -55,6 +57,7 @@ def test_initiate_call_executes_as_workflow_owner_for_shared_org_workflow(): with ( patch("api.routes.telephony.db_client") as mock_db, + patch("api.routes.telephony.call_concurrency") as mock_concurrency, patch( "api.routes.telephony.authorize_workflow_run_start", new=quota_mock, @@ -68,6 +71,12 @@ def test_initiate_call_executes_as_workflow_owner_for_shared_org_workflow(): new=AsyncMock(return_value=("https://api.example.com", "wss://ignored")), ), ): + slot = object() + mock_concurrency.acquire_org_slot = AsyncMock(return_value=slot) + mock_concurrency.bind_workflow_run = AsyncMock() + mock_concurrency.release_slot = AsyncMock() + mock_concurrency.release_workflow_run_slot = AsyncMock() + mock_db.get_user_configurations = AsyncMock( return_value=SimpleNamespace(test_phone_number=None) ) @@ -104,6 +113,12 @@ def test_initiate_call_executes_as_workflow_owner_for_shared_org_workflow(): assert create_kwargs["user_id"] == workflow.user_id assert create_kwargs["organization_id"] == workflow.organization_id assert create_kwargs["initial_context"]["template_key"] == "template-value" + mock_concurrency.acquire_org_slot.assert_awaited_once_with( + workflow.organization_id, + source="telephony_outbound", + timeout=0, + ) + mock_concurrency.bind_workflow_run.assert_awaited_once_with(slot, 501) initiate_kwargs = provider.initiate_call.await_args.kwargs assert initiate_kwargs["workflow_id"] == workflow.id @@ -124,6 +139,7 @@ def test_initiate_call_uses_organization_preference_phone_number(): with ( patch("api.routes.telephony.db_client") as mock_db, + patch("api.routes.telephony.call_concurrency") as mock_concurrency, patch( "api.routes.telephony.authorize_workflow_run_start", new=quota_mock, @@ -137,6 +153,11 @@ def test_initiate_call_uses_organization_preference_phone_number(): new=AsyncMock(return_value=("https://api.example.com", "wss://ignored")), ), ): + mock_concurrency.acquire_org_slot = AsyncMock(return_value=object()) + mock_concurrency.bind_workflow_run = AsyncMock() + mock_concurrency.release_slot = AsyncMock() + mock_concurrency.release_workflow_run_slot = AsyncMock() + mock_db.get_user_configurations = AsyncMock( return_value=SimpleNamespace(test_phone_number="+15550000000") ) @@ -178,6 +199,7 @@ def test_initiate_call_rejects_existing_run_for_different_workflow(): with ( patch("api.routes.telephony.db_client") as mock_db, + patch("api.routes.telephony.call_concurrency") as mock_concurrency, patch( "api.routes.telephony.authorize_workflow_run_start", new=quota_mock, @@ -187,6 +209,11 @@ def test_initiate_call_rejects_existing_run_for_different_workflow(): new=AsyncMock(return_value=provider), ), ): + mock_concurrency.acquire_org_slot = AsyncMock(return_value=object()) + mock_concurrency.bind_workflow_run = AsyncMock() + mock_concurrency.release_slot = AsyncMock() + mock_concurrency.release_workflow_run_slot = AsyncMock() + mock_db.get_user_configurations = AsyncMock( return_value=SimpleNamespace(test_phone_number=None) ) @@ -215,10 +242,119 @@ def test_initiate_call_rejects_existing_run_for_different_workflow(): assert response.status_code == 400 assert response.json()["detail"] == "workflow_run_workflow_mismatch" mock_db.get_workflow_run.assert_awaited_once_with(501, organization_id=11) + mock_concurrency.release_slot.assert_awaited_once() assert not mock_db.create_workflow_run.called assert provider.initiate_call.await_count == 0 +def test_initiate_call_rejects_when_concurrency_limit_reached(): + app = _make_test_app() + client = TestClient(app) + + workflow = _workflow() + provider = _provider() + + with ( + patch("api.routes.telephony.db_client") as mock_db, + patch("api.routes.telephony.call_concurrency") as mock_concurrency, + patch( + "api.routes.telephony.get_default_telephony_provider", + new=AsyncMock(return_value=provider), + ), + ): + mock_concurrency.acquire_org_slot = AsyncMock( + side_effect=CallConcurrencyLimitError( + organization_id=workflow.organization_id, + source="telephony_outbound", + wait_time=0, + max_concurrent=1, + ) + ) + mock_db.get_default_telephony_configuration = AsyncMock( + return_value=SimpleNamespace(id=55) + ) + mock_db.get_workflow = AsyncMock(return_value=workflow) + mock_db.create_workflow_run = AsyncMock() + + response = client.post( + "/telephony/initiate-call", + json={"workflow_id": workflow.id, "phone_number": "+15551234567"}, + ) + + assert response.status_code == 429 + assert response.json()["detail"] == "Concurrent call limit reached" + mock_db.create_workflow_run.assert_not_called() + provider.initiate_call.assert_not_awaited() + + +@pytest.mark.asyncio +async def test_inbound_run_rejects_when_concurrency_limit_reached(): + request = SimpleNamespace(headers={}, url="https://api.example.com/inbound/run") + provider_class = SimpleNamespace( + PROVIDER_NAME="twilio", + generate_validation_error_response=Mock(return_value="limit-response"), + ) + normalized_data = SimpleNamespace( + provider="twilio", + direction="inbound", + to_number="+15551230000", + from_number="+15557650000", + to_country="US", + from_country="US", + account_id="acct-1", + call_id="call-1", + raw_data={}, + ) + config = SimpleNamespace(id=55, organization_id=11) + phone_row = SimpleNamespace(id=77, inbound_workflow_id=33) + workflow = SimpleNamespace(id=33, user_id=99) + provider_instance = SimpleNamespace( + verify_inbound_signature=AsyncMock(return_value=True) + ) + + with ( + patch( + "api.routes.telephony.parse_webhook_request", + new=AsyncMock(return_value=({}, "raw-body")), + ), + patch( + "api.routes.telephony._detect_provider", + new=AsyncMock(return_value=provider_class), + ), + patch( + "api.routes.telephony.normalize_webhook_data", + return_value=normalized_data, + ), + patch("api.routes.telephony.db_client") as mock_db, + patch( + "api.routes.telephony.get_telephony_provider_by_id", + new=AsyncMock(return_value=provider_instance), + ), + patch("api.routes.telephony.call_concurrency") as mock_concurrency, + ): + mock_db.find_inbound_route_by_account = AsyncMock( + return_value=(config, phone_row) + ) + mock_db.get_workflow = AsyncMock(return_value=workflow) + mock_db.create_workflow_run = AsyncMock() + mock_concurrency.acquire_org_slot = AsyncMock( + side_effect=CallConcurrencyLimitError( + organization_id=config.organization_id, + source="inbound:twilio", + wait_time=0, + max_concurrent=1, + ) + ) + + response = await handle_inbound_run(request) + + assert response == "limit-response" + provider_class.generate_validation_error_response.assert_called_once_with( + TelephonyError.CONCURRENT_CALL_LIMIT + ) + mock_db.create_workflow_run.assert_not_awaited() + + @pytest.mark.asyncio async def test_smallwebrtc_run_reaching_telephony_websocket_closes_without_running(): websocket = AsyncMock() @@ -235,11 +371,13 @@ async def test_smallwebrtc_run_reaching_telephony_websocket_closes_without_runni with ( patch("api.routes.telephony.db_client") as mock_db, + patch("api.routes.telephony.call_concurrency") as mock_concurrency, patch( "api.routes.telephony.get_telephony_provider_for_run", new=provider_lookup, ), ): + mock_concurrency.unregister_active_call = AsyncMock() mock_db.get_workflow_run = AsyncMock(return_value=workflow_run) mock_db.get_workflow_by_id = AsyncMock(return_value=workflow) mock_db.update_workflow_run = AsyncMock() @@ -255,3 +393,4 @@ async def test_smallwebrtc_run_reaching_telephony_websocket_closes_without_runni ) assert mock_db.update_workflow_run.await_count == 0 assert provider_lookup.await_count == 0 + mock_concurrency.unregister_active_call.assert_not_awaited() diff --git a/api/tests/test_webrtc_signaling_concurrency.py b/api/tests/test_webrtc_signaling_concurrency.py new file mode 100644 index 00000000..f5163d15 --- /dev/null +++ b/api/tests/test_webrtc_signaling_concurrency.py @@ -0,0 +1,167 @@ +from types import SimpleNamespace +from unittest.mock import AsyncMock, patch + +import pytest + +from api.routes.webrtc_signaling import SignalingManager +from api.services.call_concurrency import CallConcurrencyLimitError + + +class _FakeWebSocket: + def __init__(self): + self.send_json = AsyncMock() + + +class _FakePeerConnection: + def __init__(self): + self.renegotiate = AsyncMock() + + def get_answer(self): + return {"sdp": "v=0\r\n", "type": "answer", "pc_id": "pc-1"} + + +def _offer_payload(pc_id: str = "pc-1") -> dict: + return { + "pc_id": pc_id, + "sdp": "v=0\r\n", + "type": "offer", + } + + +@pytest.mark.asyncio +async def test_public_embed_offer_rejects_when_org_concurrency_limit_reached(): + manager = SignalingManager() + ws = _FakeWebSocket() + user = SimpleNamespace(id=7) + + with ( + patch("api.routes.webrtc_signaling.db_client") as mock_db, + patch( + "api.routes.webrtc_signaling.authorize_workflow_run_start", + new=AsyncMock( + return_value=SimpleNamespace(has_quota=True, error_message="") + ), + ), + patch("api.routes.webrtc_signaling.call_concurrency") as mock_concurrency, + ): + mock_db.get_workflow_organization_id = AsyncMock(return_value=11) + mock_concurrency.acquire_org_slot = AsyncMock( + side_effect=CallConcurrencyLimitError( + organization_id=11, + source="public_embed", + wait_time=0, + max_concurrent=2, + ) + ) + mock_concurrency.bind_workflow_run = AsyncMock() + + await manager._handle_offer( + ws, + _offer_payload(), + workflow_id=33, + workflow_run_id=501, + user=user, + connection_key="conn-1", + enforce_call_concurrency=True, + call_concurrency_source="public_embed", + ) + + ws.send_json.assert_awaited_once_with( + { + "type": "error", + "payload": { + "error_type": "concurrency_limit_exceeded", + "message": "Concurrent call limit reached", + }, + } + ) + mock_concurrency.bind_workflow_run.assert_not_called() + + +@pytest.mark.asyncio +async def test_public_embed_renegotiation_does_not_acquire_another_slot(): + manager = SignalingManager() + ws = _FakeWebSocket() + user = SimpleNamespace(id=7) + connection_key = "conn-1" + pc = _FakePeerConnection() + manager._peer_connections["pc-1"] = pc + manager._peer_connection_owners["pc-1"] = connection_key + + with ( + patch("api.routes.webrtc_signaling.db_client") as mock_db, + patch( + "api.routes.webrtc_signaling.authorize_workflow_run_start", + new=AsyncMock( + return_value=SimpleNamespace(has_quota=True, error_message="") + ), + ), + patch("api.routes.webrtc_signaling.call_concurrency") as mock_concurrency, + ): + mock_db.get_workflow_organization_id = AsyncMock(return_value=11) + mock_concurrency.acquire_org_slot = AsyncMock() + + await manager._handle_offer( + ws, + _offer_payload(), + workflow_id=33, + workflow_run_id=501, + user=user, + connection_key=connection_key, + enforce_call_concurrency=True, + call_concurrency_source="public_embed", + ) + + mock_concurrency.acquire_org_slot.assert_not_called() + pc.renegotiate.assert_awaited_once() + assert ws.send_json.await_args.args[0]["type"] == "answer" + + +@pytest.mark.asyncio +async def test_signaling_websocket_rejects_run_not_owned_by_workflow(): + """The URL workflow_id drives org/quota/concurrency accounting, so a + workflow_id that doesn't own the run must be rejected before signaling.""" + from fastapi import HTTPException + + from api.routes.webrtc_signaling import signaling_websocket + + ws = _FakeWebSocket() + user = SimpleNamespace(id=7) + + with ( + patch("api.routes.webrtc_signaling.db_client") as mock_db, + patch("api.routes.webrtc_signaling.signaling_manager") as mock_manager, + ): + mock_db.get_workflow_run = AsyncMock( + return_value=SimpleNamespace(id=501, workflow_id=99) + ) + mock_manager.handle_websocket = AsyncMock() + + with pytest.raises(HTTPException) as exc_info: + await signaling_websocket( + ws, workflow_id=33, workflow_run_id=501, user=user + ) + + assert exc_info.value.status_code == 400 + mock_manager.handle_websocket.assert_not_called() + + +@pytest.mark.asyncio +async def test_signaling_websocket_accepts_matching_workflow_and_run(): + from api.routes.webrtc_signaling import signaling_websocket + + ws = _FakeWebSocket() + user = SimpleNamespace(id=7) + + with ( + patch("api.routes.webrtc_signaling.db_client") as mock_db, + patch("api.routes.webrtc_signaling.signaling_manager") as mock_manager, + ): + mock_db.get_workflow_run = AsyncMock( + return_value=SimpleNamespace(id=501, workflow_id=33) + ) + mock_manager.handle_websocket = AsyncMock() + + await signaling_websocket(ws, workflow_id=33, workflow_run_id=501, user=user) + + mock_manager.handle_websocket.assert_awaited_once() diff --git a/api/tests/test_workflow_configurations_schema.py b/api/tests/test_workflow_configurations_schema.py new file mode 100644 index 00000000..1c393fb5 --- /dev/null +++ b/api/tests/test_workflow_configurations_schema.py @@ -0,0 +1,61 @@ +import pytest +from pydantic import ValidationError + +from api.schemas.workflow_configurations import ( + DEFAULT_MAX_CALL_DURATION_SECONDS, + MAX_CALL_DURATION_SECONDS, + WorkflowConfigurationDefaults, +) + + +def test_max_call_duration_default_within_bounds(): + config = WorkflowConfigurationDefaults() + assert config.max_call_duration == DEFAULT_MAX_CALL_DURATION_SECONDS + + +def test_max_call_duration_accepts_cap(): + config = WorkflowConfigurationDefaults(max_call_duration=MAX_CALL_DURATION_SECONDS) + assert config.max_call_duration == MAX_CALL_DURATION_SECONDS + + +def test_max_call_duration_rejects_over_cap(): + with pytest.raises(ValidationError): + WorkflowConfigurationDefaults(max_call_duration=MAX_CALL_DURATION_SECONDS + 1) + + +def test_max_call_duration_rejects_non_positive(): + with pytest.raises(ValidationError): + WorkflowConfigurationDefaults(max_call_duration=0) + + +def test_null_values_treated_as_unset(): + """Stored configs / older clients send explicit JSON nulls for keys the + user never configured; they must validate as defaults, not fail.""" + config = WorkflowConfigurationDefaults.model_validate( + { + "max_call_duration": None, + "turn_start_strategy": None, + "turn_start_min_words": None, + } + ) + assert config.max_call_duration == DEFAULT_MAX_CALL_DURATION_SECONDS + # Nulls count as unset, so a sparse round-trip drops them entirely. + assert config.model_dump(exclude_unset=True) == {} + + +def test_exclude_unset_round_trip_stays_sparse(): + config = WorkflowConfigurationDefaults.model_validate( + {"max_call_duration": 600, "custom_extra_key": {"a": 1}} + ) + assert config.model_dump(exclude_unset=True) == { + "max_call_duration": 600, + "custom_extra_key": {"a": 1}, + } + + +def test_cap_stays_within_concurrency_stale_timeout(): + """A call outliving the rate limiter's stale window has its concurrency + slot purged mid-call, so the cap must never exceed it.""" + from api.services.campaign.rate_limiter import rate_limiter + + assert MAX_CALL_DURATION_SECONDS <= rate_limiter.stale_call_timeout diff --git a/docs/api-reference/openapi.json b/docs/api-reference/openapi.json index 1dc651c7..49e9673d 100644 --- a/docs/api-reference/openapi.json +++ b/docs/api-reference/openapi.json @@ -1 +1 @@ -{"openapi":"3.1.0","info":{"title":"Dograh API","description":"API for the Dograh app","version":"1.0.0"},"servers":[{"url":"https://app.dograh.com","description":"Production"},{"url":"http://localhost:8000","description":"Local development"}],"paths":{"/api/v1/telephony/initiate-call":{"post":{"tags":["main"],"summary":"Initiate Call","description":"Initiate a call using the configured telephony provider from web browser. This is\nsupposed to be a test call method for the draft version of the agent.","operationId":"initiate_call_api_v1_telephony_initiate_call_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/InitiateCallRequest"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}},"x-sdk-method":"test_phone_call","x-sdk-description":"Place a test call from a workflow to a phone number."}},"/api/v1/telephony/inbound/run":{"post":{"tags":["main"],"summary":"Handle Inbound Run","description":"Workflow-agnostic inbound dispatcher.\n\nAll providers can point a single webhook at this endpoint instead of one\nURL per workflow. The dispatcher resolves the org from the webhook's\naccount_id and the workflow from the called number's\n``inbound_workflow_id``. This is what ``configure_inbound`` writes into\neach provider's resource so per-workflow webhook bookkeeping disappears.\n\nProvider-specific signature/timestamp headers are not enumerated here \u2014\neach provider's ``verify_inbound_signature`` reads its own headers from\nthe dict, so adding a new provider doesn't require changes to this route.","operationId":"handle_inbound_run_api_v1_telephony_inbound_run_post","responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"}}}},"/api/v1/telephony/inbound/fallback":{"post":{"tags":["main"],"summary":"Handle Inbound Fallback","description":"Fallback endpoint that returns audio message when calls cannot be processed.","operationId":"handle_inbound_fallback_api_v1_telephony_inbound_fallback_post","responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"}}}},"/api/v1/telephony/inbound/{workflow_id}":{"post":{"tags":["main"],"summary":"Handle Inbound Telephony","description":"[LEGACY] Per-workflow inbound webhook.\n\nSuperseded by ``POST /inbound/run``, which resolves the workflow from\nthe called number's ``inbound_workflow_id`` and lets a single webhook\nURL serve every workflow in the org. New integrations should point\ntheir provider at ``/inbound/run``; this route is kept only for\nexisting provider configurations that still encode ``workflow_id``\nin the URL.","operationId":"handle_inbound_telephony_api_v1_telephony_inbound__workflow_id__post","deprecated":true,"parameters":[{"name":"workflow_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/transfer-result/{transfer_id}":{"post":{"tags":["main"],"summary":"Complete Transfer Function Call","description":"Webhook endpoint to complete the function call with transfer result.\n\nCalled by Twilio's StatusCallback when the transfer call status changes.","operationId":"complete_transfer_function_call_api_v1_telephony_transfer_result__transfer_id__post","parameters":[{"name":"transfer_id","in":"path","required":true,"schema":{"type":"string","title":"Transfer Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/cloudonix/status-callback/{workflow_run_id}":{"post":{"tags":["main"],"summary":"Handle Cloudonix Status Callback","description":"Handle Cloudonix-specific status callbacks.\n\nCloudonix sends call status updates to the callback URL specified during call initiation.","operationId":"handle_cloudonix_status_callback_api_v1_telephony_cloudonix_status_callback__workflow_run_id__post","parameters":[{"name":"workflow_run_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Run Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/cloudonix/cdr":{"post":{"tags":["main"],"summary":"Handle Cloudonix Cdr","description":"Handle Cloudonix CDR (Call Detail Record) webhooks.\n\nCloudonix sends CDR records when calls complete. The CDR contains:\n- domain: Used to identify the organization\n- call_id: Used to find the workflow run\n- disposition: Call termination status (ANSWER, BUSY, CANCEL, FAILED, CONGESTION, NOANSWER)\n- duration/billsec: Call duration information","operationId":"handle_cloudonix_cdr_api_v1_telephony_cloudonix_cdr_post","responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"}}}},"/api/v1/telephony/plivo/hangup-callback/{workflow_run_id}":{"post":{"tags":["main"],"summary":"Handle Plivo Hangup Callback","description":"Handle Plivo hangup callbacks.","operationId":"handle_plivo_hangup_callback_api_v1_telephony_plivo_hangup_callback__workflow_run_id__post","parameters":[{"name":"workflow_run_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Run Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/plivo/ring-callback/{workflow_run_id}":{"post":{"tags":["main"],"summary":"Handle Plivo Ring Callback","description":"Handle Plivo ring callbacks.","operationId":"handle_plivo_ring_callback_api_v1_telephony_plivo_ring_callback__workflow_run_id__post","parameters":[{"name":"workflow_run_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Run Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/telnyx/events/{workflow_run_id}":{"post":{"tags":["main"],"summary":"Handle Telnyx Events","description":"Handle Telnyx Call Control webhook events.\n\nTelnyx sends all call lifecycle events (call.initiated, call.answered,\ncall.hangup, streaming.started, streaming.stopped) as JSON POST requests.","operationId":"handle_telnyx_events_api_v1_telephony_telnyx_events__workflow_run_id__post","parameters":[{"name":"workflow_run_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Run Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/telnyx/transfer-result/{transfer_id}":{"post":{"tags":["main"],"summary":"Handle Telnyx Transfer Result","description":"Handle Telnyx Call Control events for the transfer destination leg.\n\nThe destination leg is dialed by :meth:`TelnyxProvider.transfer_call` with\nthis URL as ``webhook_url``. Telnyx sends every event for that leg here.\nOutcomes:\n\n- ``call.answered``: seed a conference with the destination's live\n ``call_control_id``, stamp ``conference_id`` onto the TransferContext,\n and publish ``DESTINATION_ANSWERED`` so ``transfer_call_handler`` can\n end the pipeline. ``TelnyxConferenceStrategy`` then joins the caller\n into this conference at pipeline teardown.\n- ``call.hangup`` pre-answer (no ``conference_id`` on the context):\n publish ``TRANSFER_FAILED`` so the LLM can recover.\n- ``call.hangup`` post-answer (``conference_id`` set): the destination\n left a bridged conference; hang up the caller's leg to tear down the\n empty bridge (Telnyx's create_conference doesn't accept\n ``end_conference_on_exit`` on the seed leg).\n\nEvent references:\n - call.answered: https://developers.telnyx.com/api-reference/callbacks/call-answered\n - call.hangup: https://developers.telnyx.com/api-reference/callbacks/call-hangup","operationId":"handle_telnyx_transfer_result_api_v1_telephony_telnyx_transfer_result__transfer_id__post","parameters":[{"name":"transfer_id","in":"path","required":true,"schema":{"type":"string","title":"Transfer Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/twilio/status-callback/{workflow_run_id}":{"post":{"tags":["main"],"summary":"Handle Twilio Status Callback","description":"Handle Twilio-specific status callbacks.","operationId":"handle_twilio_status_callback_api_v1_telephony_twilio_status_callback__workflow_run_id__post","parameters":[{"name":"workflow_run_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Run Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/vobiz/hangup-callback/{workflow_run_id}":{"post":{"tags":["main"],"summary":"Handle Vobiz Hangup Callback","description":"Handle Vobiz hangup callback (sent when call ends).\n\nVobiz sends callbacks to hangup_url when the call terminates.\nThis includes call duration, status, and billing information.","operationId":"handle_vobiz_hangup_callback_api_v1_telephony_vobiz_hangup_callback__workflow_run_id__post","parameters":[{"name":"workflow_run_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Run Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/vobiz/ring-callback/{workflow_run_id}":{"post":{"tags":["main"],"summary":"Handle Vobiz Ring Callback","description":"Handle Vobiz ring callback (sent when call starts ringing).\n\nVobiz can send callbacks to ring_url when the call starts ringing.\nThis is optional and used for tracking ringing status.","operationId":"handle_vobiz_ring_callback_api_v1_telephony_vobiz_ring_callback__workflow_run_id__post","parameters":[{"name":"workflow_run_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Run Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/vobiz/hangup-callback/workflow/{workflow_id}":{"post":{"tags":["main"],"summary":"Handle Vobiz Hangup Callback By Workflow","description":"Handle Vobiz hangup callback with workflow_id - finds workflow run by call_id.","operationId":"handle_vobiz_hangup_callback_by_workflow_api_v1_telephony_vobiz_hangup_callback_workflow__workflow_id__post","parameters":[{"name":"workflow_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/vonage/events/{workflow_run_id}":{"post":{"tags":["main"],"summary":"Handle Vonage Events","description":"Handle Vonage-specific event webhooks.\n\nVonage sends all call events to a single endpoint.\nEvents include: started, ringing, answered, complete, failed, etc.","operationId":"handle_vonage_events_api_v1_telephony_vonage_events__workflow_run_id__post","parameters":[{"name":"workflow_run_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Run Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/vonage/events":{"post":{"tags":["main"],"summary":"Handle Vonage Events Without Run","description":"Handle application-level events by resolving the run from call UUID.","operationId":"handle_vonage_events_without_run_api_v1_telephony_vonage_events_post","responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"}}}},"/api/v1/superuser/impersonate":{"post":{"tags":["main","superuser"],"summary":"Impersonate","description":"Impersonate a user as a super-admin.\nInternally, Stack Auth requires the **provider user ID** (a UUID-ish string)\nto create an impersonation session.","operationId":"impersonate_api_v1_superuser_impersonate_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ImpersonateRequest"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ImpersonateResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/superuser/workflow-runs":{"get":{"tags":["main","superuser"],"summary":"Get Workflow Runs","description":"Get paginated list of all workflow runs with organization information.\nRequires superuser privileges.\n\nFilters should be provided as a JSON-encoded array of filter criteria.\nExample: [{\"field\": \"id\", \"type\": \"number\", \"value\": {\"value\": 680}}]","operationId":"get_workflow_runs_api_v1_superuser_workflow_runs_get","parameters":[{"name":"page","in":"query","required":false,"schema":{"type":"integer","minimum":1,"description":"Page number (starts from 1)","default":1,"title":"Page"},"description":"Page number (starts from 1)"},{"name":"limit","in":"query","required":false,"schema":{"type":"integer","maximum":100,"minimum":1,"description":"Number of items per page","default":50,"title":"Limit"},"description":"Number of items per page"},{"name":"filters","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"JSON-encoded filter criteria","title":"Filters"},"description":"JSON-encoded filter criteria"},{"name":"sort_by","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"Field to sort by (e.g., 'duration', 'created_at')","title":"Sort By"},"description":"Field to sort by (e.g., 'duration', 'created_at')"},{"name":"sort_order","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"Sort order ('asc' or 'desc')","default":"desc","title":"Sort Order"},"description":"Sort order ('asc' or 'desc')"},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/SuperuserWorkflowRunsListResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/workflow/{workflow_id}/validate":{"post":{"tags":["main"],"summary":"Validate Workflow","description":"Validate all nodes in a workflow to ensure they have required fields.\n\nArgs:\n workflow_id: The ID of the workflow to validate\n user: The authenticated user\n\nReturns:\n Object indicating if workflow is valid and any invalid nodes/edges","operationId":"validate_workflow_api_v1_workflow__workflow_id__validate_post","parameters":[{"name":"workflow_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Id"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ValidateWorkflowResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/workflow/create/definition":{"post":{"tags":["main"],"summary":"Create Workflow","description":"Create a new workflow from the client\n\nArgs:\n request: The create workflow request\n user: The user to create the workflow for","operationId":"create_workflow_api_v1_workflow_create_definition_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateWorkflowRequest"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/WorkflowResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}},"x-sdk-method":"create_workflow","x-sdk-description":"Create a new workflow from a workflow definition."}},"/api/v1/workflow/create/template":{"post":{"tags":["main"],"summary":"Create Workflow From Template","description":"Create a new workflow from a natural language template request.\n\nThis endpoint:\n1. Uses mps_service_key_client to call MPS workflow API\n2. Passes organization ID (authenticated mode) or created_by (OSS mode)\n3. Creates the workflow in the database\n\nArgs:\n request: The template creation request with call_type, use_case, and activity_description\n user: The authenticated user\n\nReturns:\n The created workflow\n\nRaises:\n HTTPException: If MPS API call fails","operationId":"create_workflow_from_template_api_v1_workflow_create_template_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateWorkflowTemplateRequest"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/WorkflowResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/workflow/count":{"get":{"tags":["main"],"summary":"Get Workflow Count","description":"Get workflow counts for the authenticated user's organization.\n\nThis is a lightweight endpoint for checking if the user has workflows,\nuseful for redirect logic without fetching full workflow data.","operationId":"get_workflow_count_api_v1_workflow_count_get","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/WorkflowCountResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/workflow/fetch":{"get":{"tags":["main"],"summary":"Get Workflows","description":"Get all workflows for the authenticated user's organization.\n\nReturns a lightweight response with only essential fields for listing.\nUse GET /workflow/fetch/{workflow_id} to get full workflow details.","operationId":"get_workflows_api_v1_workflow_fetch_get","parameters":[{"name":"status","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"Filter by status - can be single value (active/archived) or comma-separated (active,archived)","title":"Status"},"description":"Filter by status - can be single value (active/archived) or comma-separated (active,archived)"},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/WorkflowListResponse"},"title":"Response Get Workflows Api V1 Workflow Fetch Get"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}},"x-sdk-method":"list_workflows","x-sdk-description":"List all workflows in the authenticated organization."}},"/api/v1/workflow/fetch/{workflow_id}":{"get":{"tags":["main"],"summary":"Get Workflow","description":"Get a single workflow by ID.\n\nIf a draft version exists, returns the draft content for editing.\nOtherwise returns the published version's content.","operationId":"get_workflow_api_v1_workflow_fetch__workflow_id__get","parameters":[{"name":"workflow_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Id"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/WorkflowResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}},"x-sdk-method":"get_workflow","x-sdk-description":"Get a single workflow by ID (returns draft if one exists, else published)."}},"/api/v1/workflow/{workflow_id}/versions":{"get":{"tags":["main"],"summary":"Get Workflow Versions","description":"List versions for a workflow, newest first.\n\nPass `limit`/`offset` to page through long histories. 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file stored on S3 / MinIO.\n\nAccess Control:\n* Known org-scoped keys (for example ``campaigns/{org_id}/...`` and\n ``knowledge_base/{org_id}/...``) are authorized by matching the org_id\n against the requesting user's organization.\n* Legacy keys (``recordings/{run_id}.wav``, ``transcripts/{run_id}.txt``)\n are authorized via the workflow run they belong to.\n* Superusers can request any key.","operationId":"get_signed_url_api_v1_s3_signed_url_get","parameters":[{"name":"key","in":"query","required":true,"schema":{"type":"string","description":"S3 object key","title":"Key"},"description":"S3 object key"},{"name":"expires_in","in":"query","required":false,"schema":{"type":"integer","default":3600,"title":"Expires In"}},{"name":"inline","in":"query","required":false,"schema":{"type":"boolean","default":false,"title":"Inline"}},{"name":"storage_backend","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"Storage backend to use (e.g. 'minio', 's3'). When omitted the backend is inferred from the resource.","title":"Storage Backend"},"description":"Storage backend to use (e.g. 'minio', 's3'). When omitted the backend is inferred from the resource."},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/S3SignedUrlResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/s3/file-metadata":{"get":{"tags":["main","s3"],"summary":"Get file metadata for debugging","description":"Get file metadata including creation timestamp for debugging.\n\nAccess Control:\n* Superusers can request any key.\n* Regular users can only request resources belonging to **their** workflow runs.","operationId":"get_file_metadata_api_v1_s3_file_metadata_get","parameters":[{"name":"key","in":"query","required":true,"schema":{"type":"string","description":"S3 object key","title":"Key"},"description":"S3 object key"},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/FileMetadataResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/s3/presigned-upload-url":{"post":{"tags":["main","s3"],"summary":"Generate a presigned URL for direct CSV upload","description":"Generate a presigned PUT URL for direct CSV file upload to S3/MinIO.\n\nThis endpoint enables browser-to-storage uploads without passing through the backend\n\nAccess Control:\n* All authenticated users can upload CSV files scoped to their organization.\n* Files are stored with organization-scoped keys for multi-tenancy.\n\nReturns:\n* upload_url: Presigned URL (valid for 15 minutes) for PUT request\n* file_key: Unique storage key to use as source_id in campaign creation\n* expires_in: URL expiration time in seconds","operationId":"get_presigned_upload_url_api_v1_s3_presigned_upload_url_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/PresignedUploadUrlRequest"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/PresignedUploadUrlResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/user/service-keys":{"get":{"tags":["main"],"summary":"Get Service Keys","description":"Get all service keys for the user's organization.","operationId":"get_service_keys_api_v1_user_service_keys_get","parameters":[{"name":"include_archived","in":"query","required":false,"schema":{"type":"boolean","default":false,"title":"Include Archived"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/ServiceKeyResponse"},"title":"Response Get Service Keys Api V1 User Service Keys Get"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}},"post":{"tags":["main"],"summary":"Create Service Key","description":"Create a new service key for the user's organization.","operationId":"create_service_key_api_v1_user_service_keys_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateServiceKeyRequest"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateServiceKeyResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/user/service-keys/{service_key_id}":{"delete":{"tags":["main"],"summary":"Archive Service Key","description":"Archive a service key.","operationId":"archive_service_key_api_v1_user_service_keys__service_key_id__delete","parameters":[{"name":"service_key_id","in":"path","required":true,"schema":{"type":"string","title":"Service Key Id"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/user/service-keys/{service_key_id}/reactivate":{"put":{"tags":["main"],"summary":"Reactivate Service Key","description":"Reactivate an archived service key.\n\nNote: This endpoint is provided for API compatibility but service key\nreactivation is not supported by MPS. Once archived, a service key\ncannot be reactivated and a new key must be created instead.","operationId":"reactivate_service_key_api_v1_user_service_keys__service_key_id__reactivate_put","parameters":[{"name":"service_key_id","in":"path","required":true,"schema":{"type":"string","title":"Service Key Id"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/usage/current-period":{"get":{"tags":["main"],"summary":"Get Current Period Usage","description":"Get current reporting-period usage for the user's organization.","operationId":"get_current_period_usage_api_v1_organizations_usage_current_period_get","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/CurrentUsageResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/billing/credits":{"get":{"tags":["main"],"summary":"Get Billing Credits","description":"Return per-key MPS credits (OSS) or the org's paginated billing ledger.","operationId":"get_billing_credits_api_v1_organizations_billing_credits_get","parameters":[{"name":"page","in":"query","required":false,"schema":{"type":"integer","minimum":1,"default":1,"title":"Page"}},{"name":"limit","in":"query","required":false,"schema":{"type":"integer","maximum":100,"minimum":1,"default":50,"title":"Limit"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/MPSBillingCreditsResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/usage/mps-credits/purchase-url":{"post":{"tags":["main"],"summary":"Create Mps Credit Purchase Url","description":"Create a checkout URL for purchasing organization credits.","operationId":"create_mps_credit_purchase_url_api_v1_organizations_usage_mps_credits_purchase_url_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/MPSCreditPurchaseUrlResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/usage/runs":{"get":{"tags":["main"],"summary":"Get Usage History","description":"Get paginated workflow runs with usage for the organization.","operationId":"get_usage_history_api_v1_organizations_usage_runs_get","parameters":[{"name":"start_date","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"ISO 8601 date-time string (UTC). Lower bound (inclusive) on `created_at`.","examples":["2026-04-01T00:00:00Z"],"title":"Start Date"},"description":"ISO 8601 date-time string (UTC). Lower bound (inclusive) on `created_at`."},{"name":"end_date","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"ISO 8601 date-time string (UTC). Upper bound (inclusive) on `created_at`.","examples":["2026-05-01T00:00:00Z"],"title":"End Date"},"description":"ISO 8601 date-time string (UTC). Upper bound (inclusive) on `created_at`."},{"name":"page","in":"query","required":false,"schema":{"type":"integer","minimum":1,"default":1,"title":"Page"}},{"name":"limit","in":"query","required":false,"schema":{"type":"integer","maximum":100,"minimum":1,"default":50,"title":"Limit"}},{"name":"filters","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"JSON-encoded array of filter objects. Each object has the shape:\n\n```json\n{ \"attribute\": \"\", \"type\": \"\", \"value\": }\n```\n\nSupported `attribute` / `type` / `value` combinations:\n\n| attribute | type | value shape | matches |\n|-----------------|---------------|----------------------------------------------|------------------------------------------------------|\n| `runId` | `number` | `{ \"value\": 12345 }` | exact run id |\n| `workflowId` | `number` | `{ \"value\": 42 }` | exact agent (workflow) id |\n| `campaignId` | `number` | `{ \"value\": 7 }` | exact campaign id |\n| `callerNumber` | `text` | `{ \"value\": \"415555\" }` | substring match on `initial_context.caller_number` |\n| `calledNumber` | `text` | `{ \"value\": \"9911848\" }` | substring match on `initial_context.called_number` |\n| `dispositionCode` | `multiSelect` | `{ \"codes\": [\"XFER\", \"DNC\"] }` | any of the codes in `gathered_context.mapped_call_disposition` |\n| `duration` | `numberRange` | `{ \"min\": 60, \"max\": 300 }` | call duration (seconds), inclusive bounds |\n\nUnknown attributes and unsupported `type` values are silently ignored.\n\nDate filtering on this endpoint is done via the dedicated `start_date` / `end_date` query params, not via a `dateRange` filter object.\n","examples":["[{\"attribute\":\"callerNumber\",\"type\":\"text\",\"value\":{\"value\":\"415555\"}}]","[{\"attribute\":\"campaignId\",\"type\":\"number\",\"value\":{\"value\":7}},{\"attribute\":\"duration\",\"type\":\"numberRange\",\"value\":{\"min\":60,\"max\":300}}]","[{\"attribute\":\"dispositionCode\",\"type\":\"multiSelect\",\"value\":{\"codes\":[\"XFER\",\"DNC\"]}}]"],"title":"Filters"},"description":"JSON-encoded array of filter objects. Each object has the shape:\n\n```json\n{ \"attribute\": \"\", \"type\": \"\", \"value\": }\n```\n\nSupported `attribute` / `type` / `value` combinations:\n\n| attribute | type | value shape | matches |\n|-----------------|---------------|----------------------------------------------|------------------------------------------------------|\n| `runId` | `number` | `{ \"value\": 12345 }` | exact run id |\n| `workflowId` | `number` | `{ \"value\": 42 }` | exact agent (workflow) id |\n| `campaignId` | `number` | `{ \"value\": 7 }` | exact campaign id |\n| `callerNumber` | `text` | `{ \"value\": \"415555\" }` | substring match on `initial_context.caller_number` |\n| `calledNumber` | `text` | `{ \"value\": \"9911848\" }` | substring match on `initial_context.called_number` |\n| `dispositionCode` | `multiSelect` | `{ \"codes\": [\"XFER\", \"DNC\"] }` | any of the codes in `gathered_context.mapped_call_disposition` |\n| `duration` | `numberRange` | `{ \"min\": 60, \"max\": 300 }` | call duration (seconds), inclusive bounds |\n\nUnknown attributes and unsupported `type` values are silently ignored.\n\nDate filtering on this endpoint is done via the dedicated `start_date` / `end_date` query params, not via a `dateRange` filter object.\n"},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/UsageHistoryResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/usage/runs/report":{"get":{"tags":["main"],"summary":"Download Usage Runs Report","description":"Download a CSV of runs matching the same filters as `/usage/runs`.","operationId":"download_usage_runs_report_api_v1_organizations_usage_runs_report_get","parameters":[{"name":"start_date","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"ISO 8601 date-time string (UTC). Lower bound (inclusive) on `created_at`.","title":"Start Date"},"description":"ISO 8601 date-time string (UTC). Lower bound (inclusive) on `created_at`."},{"name":"end_date","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"ISO 8601 date-time string (UTC). Upper bound (inclusive) on `created_at`.","title":"End Date"},"description":"ISO 8601 date-time string (UTC). Upper bound (inclusive) on `created_at`."},{"name":"filters","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"JSON-encoded array of filter objects. Each object has the shape:\n\n```json\n{ \"attribute\": \"\", \"type\": \"\", \"value\": }\n```\n\nSupported `attribute` / `type` / `value` combinations:\n\n| attribute | type | value shape | matches |\n|-----------------|---------------|----------------------------------------------|------------------------------------------------------|\n| `runId` | `number` | `{ \"value\": 12345 }` | exact run id |\n| `workflowId` | `number` | `{ \"value\": 42 }` | exact agent (workflow) id |\n| `campaignId` | `number` | `{ \"value\": 7 }` | exact campaign id |\n| `callerNumber` | `text` | `{ \"value\": \"415555\" }` | substring match on `initial_context.caller_number` |\n| `calledNumber` | `text` | `{ \"value\": \"9911848\" }` | substring match on `initial_context.called_number` |\n| `dispositionCode` | `multiSelect` | `{ \"codes\": [\"XFER\", \"DNC\"] }` | any of the codes in `gathered_context.mapped_call_disposition` |\n| `duration` | `numberRange` | `{ \"min\": 60, \"max\": 300 }` | call duration (seconds), inclusive bounds |\n\nUnknown attributes and unsupported `type` values are silently ignored.\n\nDate filtering on this endpoint is done via the dedicated `start_date` / `end_date` query params, not via a `dateRange` filter object.\n","title":"Filters"},"description":"JSON-encoded array of filter objects. Each object has the shape:\n\n```json\n{ \"attribute\": \"\", \"type\": \"\", \"value\": }\n```\n\nSupported `attribute` / `type` / `value` combinations:\n\n| attribute | type | value shape | matches |\n|-----------------|---------------|----------------------------------------------|------------------------------------------------------|\n| `runId` | `number` | `{ \"value\": 12345 }` | exact run id |\n| `workflowId` | `number` | `{ \"value\": 42 }` | exact agent (workflow) id |\n| `campaignId` | `number` | `{ \"value\": 7 }` | exact campaign id |\n| `callerNumber` | `text` | `{ \"value\": \"415555\" }` | substring match on `initial_context.caller_number` |\n| `calledNumber` | `text` | `{ \"value\": \"9911848\" }` | substring match on `initial_context.called_number` |\n| `dispositionCode` | `multiSelect` | `{ \"codes\": [\"XFER\", \"DNC\"] }` | any of the codes in `gathered_context.mapped_call_disposition` |\n| `duration` | `numberRange` | `{ \"min\": 60, \"max\": 300 }` | call duration (seconds), inclusive bounds |\n\nUnknown attributes and unsupported `type` values are silently ignored.\n\nDate filtering on this endpoint is done via the dedicated `start_date` / `end_date` query params, not via a `dateRange` filter object.\n"},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/usage/daily-breakdown":{"get":{"tags":["main"],"summary":"Get Daily Usage Breakdown","description":"Get daily usage breakdown for the last N days. Only available for organizations with pricing.","operationId":"get_daily_usage_breakdown_api_v1_organizations_usage_daily_breakdown_get","parameters":[{"name":"days","in":"query","required":false,"schema":{"type":"integer","maximum":30,"minimum":1,"description":"Number of days to include","default":7,"title":"Days"},"description":"Number of days to include"},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/DailyUsageBreakdownResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/reports/daily":{"get":{"tags":["main"],"summary":"Get Daily Report","description":"Get daily report for the specified date and timezone.\nIf workflow_id is provided, filters results to that specific workflow.\nIf workflow_id is None, includes all workflows for the organization.","operationId":"get_daily_report_api_v1_organizations_reports_daily_get","parameters":[{"name":"date","in":"query","required":true,"schema":{"type":"string","description":"Date in YYYY-MM-DD format","title":"Date"},"description":"Date in YYYY-MM-DD format"},{"name":"timezone","in":"query","required":true,"schema":{"type":"string","description":"IANA timezone (e.g., 'America/New_York')","title":"Timezone"},"description":"IANA timezone (e.g., 'America/New_York')"},{"name":"workflow_id","in":"query","required":false,"schema":{"anyOf":[{"type":"integer"},{"type":"null"}],"description":"Optional workflow ID to filter by","title":"Workflow Id"},"description":"Optional workflow ID to filter by"},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/DailyReportResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/reports/workflows":{"get":{"tags":["main"],"summary":"Get Workflow Options","description":"Get all workflows for the user's organization.\nUsed to populate the workflow selector dropdown in the reports page.","operationId":"get_workflow_options_api_v1_organizations_reports_workflows_get","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/WorkflowOption"},"title":"Response Get Workflow Options Api V1 Organizations Reports Workflows Get"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/reports/daily/runs":{"get":{"tags":["main"],"summary":"Get Daily Runs Detail","description":"Get detailed workflow runs for the specified date.\nUsed for CSV export functionality.","operationId":"get_daily_runs_detail_api_v1_organizations_reports_daily_runs_get","parameters":[{"name":"date","in":"query","required":true,"schema":{"type":"string","description":"Date in YYYY-MM-DD format","title":"Date"},"description":"Date in YYYY-MM-DD format"},{"name":"timezone","in":"query","required":true,"schema":{"type":"string","description":"IANA timezone (e.g., 'America/New_York')","title":"Timezone"},"description":"IANA timezone (e.g., 'America/New_York')"},{"name":"workflow_id","in":"query","required":false,"schema":{"anyOf":[{"type":"integer"},{"type":"null"}],"description":"Optional workflow ID to filter by","title":"Workflow Id"},"description":"Optional workflow ID to filter by"},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/WorkflowRunDetail"},"title":"Response Get Daily Runs Detail Api V1 Organizations Reports Daily Runs Get"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/turn/credentials":{"get":{"tags":["main","turn"],"summary":"Get Turn Credentials","description":"Get time-limited TURN credentials for WebRTC connections.\n\nThis endpoint generates ephemeral TURN credentials that are:\n- Valid for the configured TTL (default: 24 hours)\n- Cryptographically bound to the user via HMAC\n- Compatible with coturn's use-auth-secret mode\n\nReturns:\n TurnCredentialsResponse with username, password, ttl, and TURN URIs","operationId":"get_turn_credentials_api_v1_turn_credentials_get","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/TurnCredentialsResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/public/embed/init":{"post":{"tags":["main"],"summary":"Initialize Embed Session","description":"Initialize an embed session with token validation and domain checking.\n\nThis endpoint:\n1. Validates the embed token\n2. Checks domain whitelist\n3. Creates a workflow run\n4. Generates a temporary session token\n5. 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Validates the public access token\n2. Looks up the corresponding workflow run\n3. Generates a signed URL for the requested artifact\n4. 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This is\nsupposed to be a test call method for the draft version of the agent.","operationId":"initiate_call_api_v1_telephony_initiate_call_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/InitiateCallRequest"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}},"x-sdk-method":"test_phone_call","x-sdk-description":"Place a test call from a workflow to a phone number."}},"/api/v1/telephony/inbound/run":{"post":{"tags":["main"],"summary":"Handle Inbound Run","description":"Workflow-agnostic inbound dispatcher.\n\nAll providers can point a single webhook at this endpoint instead of one\nURL per workflow. The dispatcher resolves the org from the webhook's\naccount_id and the workflow from the called number's\n``inbound_workflow_id``. This is what ``configure_inbound`` writes into\neach provider's resource so per-workflow webhook bookkeeping disappears.\n\nProvider-specific signature/timestamp headers are not enumerated here \u2014\neach provider's ``verify_inbound_signature`` reads its own headers from\nthe dict, so adding a new provider doesn't require changes to this route.","operationId":"handle_inbound_run_api_v1_telephony_inbound_run_post","responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"}}}},"/api/v1/telephony/inbound/fallback":{"post":{"tags":["main"],"summary":"Handle Inbound Fallback","description":"Fallback endpoint that returns audio message when calls cannot be processed.","operationId":"handle_inbound_fallback_api_v1_telephony_inbound_fallback_post","responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"}}}},"/api/v1/telephony/inbound/{workflow_id}":{"post":{"tags":["main"],"summary":"Handle Inbound Telephony","description":"[LEGACY] Per-workflow inbound webhook.\n\nSuperseded by ``POST /inbound/run``, which resolves the workflow from\nthe called number's ``inbound_workflow_id`` and lets a single webhook\nURL serve every workflow in the org. New integrations should point\ntheir provider at ``/inbound/run``; this route is kept only for\nexisting provider configurations that still encode ``workflow_id``\nin the URL.","operationId":"handle_inbound_telephony_api_v1_telephony_inbound__workflow_id__post","deprecated":true,"parameters":[{"name":"workflow_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/transfer-result/{transfer_id}":{"post":{"tags":["main"],"summary":"Complete Transfer Function Call","description":"Webhook endpoint to complete the function call with transfer result.\n\nCalled by Twilio's StatusCallback when the transfer call status changes.","operationId":"complete_transfer_function_call_api_v1_telephony_transfer_result__transfer_id__post","parameters":[{"name":"transfer_id","in":"path","required":true,"schema":{"type":"string","title":"Transfer Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/cloudonix/status-callback/{workflow_run_id}":{"post":{"tags":["main"],"summary":"Handle Cloudonix Status Callback","description":"Handle Cloudonix-specific status callbacks.\n\nCloudonix sends call status updates to the callback URL specified during call initiation.","operationId":"handle_cloudonix_status_callback_api_v1_telephony_cloudonix_status_callback__workflow_run_id__post","parameters":[{"name":"workflow_run_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Run Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/cloudonix/cdr":{"post":{"tags":["main"],"summary":"Handle Cloudonix Cdr","description":"Handle Cloudonix CDR (Call Detail Record) webhooks.\n\nCloudonix sends CDR records when calls complete. The CDR contains:\n- domain: Used to identify the organization\n- call_id: Used to find the workflow run\n- disposition: Call termination status (ANSWER, BUSY, CANCEL, FAILED, CONGESTION, NOANSWER)\n- duration/billsec: Call duration information","operationId":"handle_cloudonix_cdr_api_v1_telephony_cloudonix_cdr_post","responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"}}}},"/api/v1/telephony/plivo/hangup-callback/{workflow_run_id}":{"post":{"tags":["main"],"summary":"Handle Plivo Hangup Callback","description":"Handle Plivo hangup callbacks.","operationId":"handle_plivo_hangup_callback_api_v1_telephony_plivo_hangup_callback__workflow_run_id__post","parameters":[{"name":"workflow_run_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Run Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/plivo/ring-callback/{workflow_run_id}":{"post":{"tags":["main"],"summary":"Handle Plivo Ring Callback","description":"Handle Plivo ring callbacks.","operationId":"handle_plivo_ring_callback_api_v1_telephony_plivo_ring_callback__workflow_run_id__post","parameters":[{"name":"workflow_run_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Run Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/telnyx/events/{workflow_run_id}":{"post":{"tags":["main"],"summary":"Handle Telnyx Events","description":"Handle Telnyx Call Control webhook events.\n\nTelnyx sends all call lifecycle events (call.initiated, call.answered,\ncall.hangup, streaming.started, streaming.stopped) as JSON POST requests.","operationId":"handle_telnyx_events_api_v1_telephony_telnyx_events__workflow_run_id__post","parameters":[{"name":"workflow_run_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Run Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/telnyx/transfer-result/{transfer_id}":{"post":{"tags":["main"],"summary":"Handle Telnyx Transfer Result","description":"Handle Telnyx Call Control events for the transfer destination leg.\n\nThe destination leg is dialed by :meth:`TelnyxProvider.transfer_call` with\nthis URL as ``webhook_url``. Telnyx sends every event for that leg here.\nOutcomes:\n\n- ``call.answered``: seed a conference with the destination's live\n ``call_control_id``, stamp ``conference_id`` onto the TransferContext,\n and publish ``DESTINATION_ANSWERED`` so ``transfer_call_handler`` can\n end the pipeline. ``TelnyxConferenceStrategy`` then joins the caller\n into this conference at pipeline teardown.\n- ``call.hangup`` pre-answer (no ``conference_id`` on the context):\n publish ``TRANSFER_FAILED`` so the LLM can recover.\n- ``call.hangup`` post-answer (``conference_id`` set): the destination\n left a bridged conference; hang up the caller's leg to tear down the\n empty bridge (Telnyx's create_conference doesn't accept\n ``end_conference_on_exit`` on the seed leg).\n\nEvent references:\n - call.answered: https://developers.telnyx.com/api-reference/callbacks/call-answered\n - call.hangup: https://developers.telnyx.com/api-reference/callbacks/call-hangup","operationId":"handle_telnyx_transfer_result_api_v1_telephony_telnyx_transfer_result__transfer_id__post","parameters":[{"name":"transfer_id","in":"path","required":true,"schema":{"type":"string","title":"Transfer Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/twilio/status-callback/{workflow_run_id}":{"post":{"tags":["main"],"summary":"Handle Twilio Status Callback","description":"Handle Twilio-specific status callbacks.","operationId":"handle_twilio_status_callback_api_v1_telephony_twilio_status_callback__workflow_run_id__post","parameters":[{"name":"workflow_run_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Run Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/vobiz/hangup-callback/{workflow_run_id}":{"post":{"tags":["main"],"summary":"Handle Vobiz Hangup Callback","description":"Handle Vobiz hangup callback (sent when call ends).\n\nVobiz sends callbacks to hangup_url when the call terminates.\nThis includes call duration, status, and billing information.","operationId":"handle_vobiz_hangup_callback_api_v1_telephony_vobiz_hangup_callback__workflow_run_id__post","parameters":[{"name":"workflow_run_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Run Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/vobiz/ring-callback/{workflow_run_id}":{"post":{"tags":["main"],"summary":"Handle Vobiz Ring Callback","description":"Handle Vobiz ring callback (sent when call starts ringing).\n\nVobiz can send callbacks to ring_url when the call starts ringing.\nThis is optional and used for tracking ringing status.","operationId":"handle_vobiz_ring_callback_api_v1_telephony_vobiz_ring_callback__workflow_run_id__post","parameters":[{"name":"workflow_run_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Run Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation 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Vonage-specific event webhooks.\n\nVonage sends all call events to a single endpoint.\nEvents include: started, ringing, answered, complete, failed, etc.","operationId":"handle_vonage_events_api_v1_telephony_vonage_events__workflow_run_id__post","parameters":[{"name":"workflow_run_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Run Id"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/telephony/vonage/events":{"post":{"tags":["main"],"summary":"Handle Vonage Events Without Run","description":"Handle application-level events by resolving the run from call UUID.","operationId":"handle_vonage_events_without_run_api_v1_telephony_vonage_events_post","responses":{"200":{"description":"Successful 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items per page"},{"name":"filters","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"JSON-encoded filter criteria","title":"Filters"},"description":"JSON-encoded filter criteria"},{"name":"sort_by","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"Field to sort by (e.g., 'duration', 'created_at')","title":"Sort By"},"description":"Field to sort by (e.g., 'duration', 'created_at')"},{"name":"sort_order","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"Sort order ('asc' or 'desc')","default":"desc","title":"Sort Order"},"description":"Sort order ('asc' or 'desc')"},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/SuperuserWorkflowRunsListResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/workflow/{workflow_id}/validate":{"post":{"tags":["main"],"summary":"Validate Workflow","description":"Validate all nodes in a workflow to ensure they have required fields.\n\nArgs:\n workflow_id: The ID of the workflow to validate\n user: The authenticated user\n\nReturns:\n Object indicating if workflow is valid and any invalid nodes/edges","operationId":"validate_workflow_api_v1_workflow__workflow_id__validate_post","parameters":[{"name":"workflow_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Id"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ValidateWorkflowResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/workflow/create/definition":{"post":{"tags":["main"],"summary":"Create Workflow","description":"Create a new workflow from the client\n\nArgs:\n request: The create workflow request\n user: The user to create the workflow for","operationId":"create_workflow_api_v1_workflow_create_definition_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateWorkflowRequest"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/WorkflowResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}},"x-sdk-method":"create_workflow","x-sdk-description":"Create a new workflow from a workflow definition."}},"/api/v1/workflow/create/template":{"post":{"tags":["main"],"summary":"Create Workflow From Template","description":"Create a new workflow from a natural language template request.\n\nThis endpoint:\n1. 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Prefer the\nmulti-config endpoints (``/telephony-configs``) for new clients.","operationId":"get_telephony_configuration_api_v1_organizations_telephony_config_get","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/TelephonyConfigurationResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}},"post":{"tags":["main","organizations"],"summary":"Save Telephony Configuration","description":"Legacy: upserts the org's default config (and its phone numbers) in the\noriginal payload shape so existing UI clients keep working. Prefer the\nmulti-config + phone-number endpoints for new clients.","operationId":"save_telephony_configuration_api_v1_organizations_telephony_config_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"oneOf":[{"$ref":"#/components/schemas/ARIConfigurationRequest"},{"$ref":"#/components/schemas/CloudonixConfigurationRequest"},{"$ref":"#/components/schemas/PlivoConfigurationRequest"},{"$ref":"#/components/schemas/TelnyxConfigurationRequest"},{"$ref":"#/components/schemas/TwilioConfigurationRequest"},{"$ref":"#/components/schemas/VobizConfigurationRequest"},{"$ref":"#/components/schemas/VonageConfigurationRequest"}],"discriminator":{"propertyName":"provider","mapping":{"ari":"#/components/schemas/ARIConfigurationRequest","cloudonix":"#/components/schemas/CloudonixConfigurationRequest","plivo":"#/components/schemas/PlivoConfigurationRequest","telnyx":"#/components/schemas/TelnyxConfigurationRequest","twilio":"#/components/schemas/TwilioConfigurationRequest","vobiz":"#/components/schemas/VobizConfigurationRequest","vonage":"#/components/schemas/VonageConfigurationRequest"}},"title":"Request"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/langfuse-credentials":{"get":{"tags":["main","organizations"],"summary":"Get Langfuse Credentials","description":"Get Langfuse credentials for the user's organization with masked sensitive fields.","operationId":"get_langfuse_credentials_api_v1_organizations_langfuse_credentials_get","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/LangfuseCredentialsResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}},"post":{"tags":["main","organizations"],"summary":"Save Langfuse Credentials","description":"Save Langfuse credentials for the user's organization.","operationId":"save_langfuse_credentials_api_v1_organizations_langfuse_credentials_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/LangfuseCredentialsRequest"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}},"delete":{"tags":["main","organizations"],"summary":"Delete Langfuse Credentials","description":"Delete Langfuse credentials for the user's organization.","operationId":"delete_langfuse_credentials_api_v1_organizations_langfuse_credentials_delete","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/campaign-defaults":{"get":{"tags":["main","organizations"],"summary":"Get Campaign Defaults","description":"Get campaign limits for the user's organization.\n\nReturns the organization's concurrent call limit and default retry configuration.","operationId":"get_campaign_defaults_api_v1_organizations_campaign_defaults_get","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/CampaignDefaultsResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/s3/signed-url":{"get":{"tags":["main","s3"],"summary":"Generate a signed S3 URL","description":"Return a short-lived signed URL for a file stored on S3 / MinIO.\n\nAccess Control:\n* Known org-scoped keys (for example ``campaigns/{org_id}/...`` and\n ``knowledge_base/{org_id}/...``) are authorized by matching the org_id\n against the requesting user's organization.\n* Legacy keys (``recordings/{run_id}.wav``, ``transcripts/{run_id}.txt``)\n are authorized via the workflow run they belong to.\n* Superusers can request any key.","operationId":"get_signed_url_api_v1_s3_signed_url_get","parameters":[{"name":"key","in":"query","required":true,"schema":{"type":"string","description":"S3 object key","title":"Key"},"description":"S3 object key"},{"name":"expires_in","in":"query","required":false,"schema":{"type":"integer","default":3600,"title":"Expires In"}},{"name":"inline","in":"query","required":false,"schema":{"type":"boolean","default":false,"title":"Inline"}},{"name":"storage_backend","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"Storage backend to use (e.g. 'minio', 's3'). When omitted the backend is inferred from the resource.","title":"Storage Backend"},"description":"Storage backend to use (e.g. 'minio', 's3'). When omitted the backend is inferred from the resource."},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/S3SignedUrlResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/s3/file-metadata":{"get":{"tags":["main","s3"],"summary":"Get file metadata for debugging","description":"Get file metadata including creation timestamp for debugging.\n\nAccess Control:\n* Superusers can request any key.\n* Regular users can only request resources belonging to **their** workflow runs.","operationId":"get_file_metadata_api_v1_s3_file_metadata_get","parameters":[{"name":"key","in":"query","required":true,"schema":{"type":"string","description":"S3 object key","title":"Key"},"description":"S3 object key"},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/FileMetadataResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/s3/presigned-upload-url":{"post":{"tags":["main","s3"],"summary":"Generate a presigned URL for direct CSV upload","description":"Generate a presigned PUT URL for direct CSV file upload to S3/MinIO.\n\nThis endpoint enables browser-to-storage uploads without passing through the backend\n\nAccess Control:\n* All authenticated users can upload CSV files scoped to their organization.\n* Files are stored with organization-scoped keys for multi-tenancy.\n\nReturns:\n* upload_url: Presigned URL (valid for 15 minutes) for PUT request\n* file_key: Unique storage key to use as source_id in campaign creation\n* expires_in: URL expiration time in seconds","operationId":"get_presigned_upload_url_api_v1_s3_presigned_upload_url_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/PresignedUploadUrlRequest"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/PresignedUploadUrlResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/user/service-keys":{"get":{"tags":["main"],"summary":"Get Service Keys","description":"Get all service keys for the user's organization.","operationId":"get_service_keys_api_v1_user_service_keys_get","parameters":[{"name":"include_archived","in":"query","required":false,"schema":{"type":"boolean","default":false,"title":"Include Archived"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/ServiceKeyResponse"},"title":"Response Get Service Keys Api V1 User Service Keys Get"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}},"post":{"tags":["main"],"summary":"Create Service Key","description":"Create a new service key for the user's organization.","operationId":"create_service_key_api_v1_user_service_keys_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateServiceKeyRequest"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/CreateServiceKeyResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/user/service-keys/{service_key_id}":{"delete":{"tags":["main"],"summary":"Archive Service Key","description":"Archive a service key.","operationId":"archive_service_key_api_v1_user_service_keys__service_key_id__delete","parameters":[{"name":"service_key_id","in":"path","required":true,"schema":{"type":"string","title":"Service Key Id"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/user/service-keys/{service_key_id}/reactivate":{"put":{"tags":["main"],"summary":"Reactivate Service Key","description":"Reactivate an archived service key.\n\nNote: This endpoint is provided for API compatibility but service key\nreactivation is not supported by MPS. Once archived, a service key\ncannot be reactivated and a new key must be created instead.","operationId":"reactivate_service_key_api_v1_user_service_keys__service_key_id__reactivate_put","parameters":[{"name":"service_key_id","in":"path","required":true,"schema":{"type":"string","title":"Service Key Id"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/usage/current-period":{"get":{"tags":["main"],"summary":"Get Current Period Usage","description":"Get current reporting-period usage for the user's organization.","operationId":"get_current_period_usage_api_v1_organizations_usage_current_period_get","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/CurrentUsageResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/billing/credits":{"get":{"tags":["main"],"summary":"Get Billing Credits","description":"Return per-key MPS credits (OSS) or the org's paginated billing ledger.","operationId":"get_billing_credits_api_v1_organizations_billing_credits_get","parameters":[{"name":"page","in":"query","required":false,"schema":{"type":"integer","minimum":1,"default":1,"title":"Page"}},{"name":"limit","in":"query","required":false,"schema":{"type":"integer","maximum":100,"minimum":1,"default":50,"title":"Limit"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/MPSBillingCreditsResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/usage/mps-credits/purchase-url":{"post":{"tags":["main"],"summary":"Create Mps Credit Purchase Url","description":"Create a checkout URL for purchasing organization credits.","operationId":"create_mps_credit_purchase_url_api_v1_organizations_usage_mps_credits_purchase_url_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/MPSCreditPurchaseUrlResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/usage/runs":{"get":{"tags":["main"],"summary":"Get Usage History","description":"Get paginated workflow runs with usage for the organization.","operationId":"get_usage_history_api_v1_organizations_usage_runs_get","parameters":[{"name":"start_date","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"ISO 8601 date-time string (UTC). Lower bound (inclusive) on `created_at`.","examples":["2026-04-01T00:00:00Z"],"title":"Start Date"},"description":"ISO 8601 date-time string (UTC). Lower bound (inclusive) on `created_at`."},{"name":"end_date","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"ISO 8601 date-time string (UTC). Upper bound (inclusive) on `created_at`.","examples":["2026-05-01T00:00:00Z"],"title":"End Date"},"description":"ISO 8601 date-time string (UTC). Upper bound (inclusive) on `created_at`."},{"name":"page","in":"query","required":false,"schema":{"type":"integer","minimum":1,"default":1,"title":"Page"}},{"name":"limit","in":"query","required":false,"schema":{"type":"integer","maximum":100,"minimum":1,"default":50,"title":"Limit"}},{"name":"filters","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"JSON-encoded array of filter objects. Each object has the shape:\n\n```json\n{ \"attribute\": \"\", \"type\": \"\", \"value\": }\n```\n\nSupported `attribute` / `type` / `value` combinations:\n\n| attribute | type | value shape | matches |\n|-----------------|---------------|----------------------------------------------|------------------------------------------------------|\n| `runId` | `number` | `{ \"value\": 12345 }` | exact run id |\n| `workflowId` | `number` | `{ \"value\": 42 }` | exact agent (workflow) id |\n| `campaignId` | `number` | `{ \"value\": 7 }` | exact campaign id |\n| `callerNumber` | `text` | `{ \"value\": \"415555\" }` | substring match on `initial_context.caller_number` |\n| `calledNumber` | `text` | `{ \"value\": \"9911848\" }` | substring match on `initial_context.called_number` |\n| `dispositionCode` | `multiSelect` | `{ \"codes\": [\"XFER\", \"DNC\"] }` | any of the codes in `gathered_context.mapped_call_disposition` |\n| `duration` | `numberRange` | `{ \"min\": 60, \"max\": 300 }` | call duration (seconds), inclusive bounds |\n\nUnknown attributes and unsupported `type` values are silently ignored.\n\nDate filtering on this endpoint is done via the dedicated `start_date` / `end_date` query params, not via a `dateRange` filter object.\n","examples":["[{\"attribute\":\"callerNumber\",\"type\":\"text\",\"value\":{\"value\":\"415555\"}}]","[{\"attribute\":\"campaignId\",\"type\":\"number\",\"value\":{\"value\":7}},{\"attribute\":\"duration\",\"type\":\"numberRange\",\"value\":{\"min\":60,\"max\":300}}]","[{\"attribute\":\"dispositionCode\",\"type\":\"multiSelect\",\"value\":{\"codes\":[\"XFER\",\"DNC\"]}}]"],"title":"Filters"},"description":"JSON-encoded array of filter objects. Each object has the shape:\n\n```json\n{ \"attribute\": \"\", \"type\": \"\", \"value\": }\n```\n\nSupported `attribute` / `type` / `value` combinations:\n\n| attribute | type | value shape | matches |\n|-----------------|---------------|----------------------------------------------|------------------------------------------------------|\n| `runId` | `number` | `{ \"value\": 12345 }` | exact run id |\n| `workflowId` | `number` | `{ \"value\": 42 }` | exact agent (workflow) id |\n| `campaignId` | `number` | `{ \"value\": 7 }` | exact campaign id |\n| `callerNumber` | `text` | `{ \"value\": \"415555\" }` | substring match on `initial_context.caller_number` |\n| `calledNumber` | `text` | `{ \"value\": \"9911848\" }` | substring match on `initial_context.called_number` |\n| `dispositionCode` | `multiSelect` | `{ \"codes\": [\"XFER\", \"DNC\"] }` | any of the codes in `gathered_context.mapped_call_disposition` |\n| `duration` | `numberRange` | `{ \"min\": 60, \"max\": 300 }` | call duration (seconds), inclusive bounds |\n\nUnknown attributes and unsupported `type` values are silently ignored.\n\nDate filtering on this endpoint is done via the dedicated `start_date` / `end_date` query params, not via a `dateRange` filter object.\n"},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/UsageHistoryResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/usage/runs/report":{"get":{"tags":["main"],"summary":"Download Usage Runs Report","description":"Download a CSV of runs matching the same filters as `/usage/runs`.","operationId":"download_usage_runs_report_api_v1_organizations_usage_runs_report_get","parameters":[{"name":"start_date","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"ISO 8601 date-time string (UTC). Lower bound (inclusive) on `created_at`.","title":"Start Date"},"description":"ISO 8601 date-time string (UTC). Lower bound (inclusive) on `created_at`."},{"name":"end_date","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"ISO 8601 date-time string (UTC). Upper bound (inclusive) on `created_at`.","title":"End Date"},"description":"ISO 8601 date-time string (UTC). Upper bound (inclusive) on `created_at`."},{"name":"filters","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"JSON-encoded array of filter objects. Each object has the shape:\n\n```json\n{ \"attribute\": \"\", \"type\": \"\", \"value\": }\n```\n\nSupported `attribute` / `type` / `value` combinations:\n\n| attribute | type | value shape | matches |\n|-----------------|---------------|----------------------------------------------|------------------------------------------------------|\n| `runId` | `number` | `{ \"value\": 12345 }` | exact run id |\n| `workflowId` | `number` | `{ \"value\": 42 }` | exact agent (workflow) id |\n| `campaignId` | `number` | `{ \"value\": 7 }` | exact campaign id |\n| `callerNumber` | `text` | `{ \"value\": \"415555\" }` | substring match on `initial_context.caller_number` |\n| `calledNumber` | `text` | `{ \"value\": \"9911848\" }` | substring match on `initial_context.called_number` |\n| `dispositionCode` | `multiSelect` | `{ \"codes\": [\"XFER\", \"DNC\"] }` | any of the codes in `gathered_context.mapped_call_disposition` |\n| `duration` | `numberRange` | `{ \"min\": 60, \"max\": 300 }` | call duration (seconds), inclusive bounds |\n\nUnknown attributes and unsupported `type` values are silently ignored.\n\nDate filtering on this endpoint is done via the dedicated `start_date` / `end_date` query params, not via a `dateRange` filter object.\n","title":"Filters"},"description":"JSON-encoded array of filter objects. Each object has the shape:\n\n```json\n{ \"attribute\": \"\", \"type\": \"\", \"value\": }\n```\n\nSupported `attribute` / `type` / `value` combinations:\n\n| attribute | type | value shape | matches |\n|-----------------|---------------|----------------------------------------------|------------------------------------------------------|\n| `runId` | `number` | `{ \"value\": 12345 }` | exact run id |\n| `workflowId` | `number` | `{ \"value\": 42 }` | exact agent (workflow) id |\n| `campaignId` | `number` | `{ \"value\": 7 }` | exact campaign id |\n| `callerNumber` | `text` | `{ \"value\": \"415555\" }` | substring match on `initial_context.caller_number` |\n| `calledNumber` | `text` | `{ \"value\": \"9911848\" }` | substring match on `initial_context.called_number` |\n| `dispositionCode` | `multiSelect` | `{ \"codes\": [\"XFER\", \"DNC\"] }` | any of the codes in `gathered_context.mapped_call_disposition` |\n| `duration` | `numberRange` | `{ \"min\": 60, \"max\": 300 }` | call duration (seconds), inclusive bounds |\n\nUnknown attributes and unsupported `type` values are silently ignored.\n\nDate filtering on this endpoint is done via the dedicated `start_date` / `end_date` query params, not via a `dateRange` filter object.\n"},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/usage/daily-breakdown":{"get":{"tags":["main"],"summary":"Get Daily Usage Breakdown","description":"Get daily usage breakdown for the last N days. Only available for organizations with pricing.","operationId":"get_daily_usage_breakdown_api_v1_organizations_usage_daily_breakdown_get","parameters":[{"name":"days","in":"query","required":false,"schema":{"type":"integer","maximum":30,"minimum":1,"description":"Number of days to include","default":7,"title":"Days"},"description":"Number of days to include"},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/DailyUsageBreakdownResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/reports/daily":{"get":{"tags":["main"],"summary":"Get Daily Report","description":"Get daily report for the specified date and timezone.\nIf workflow_id is provided, filters results to that specific workflow.\nIf workflow_id is None, includes all workflows for the organization.","operationId":"get_daily_report_api_v1_organizations_reports_daily_get","parameters":[{"name":"date","in":"query","required":true,"schema":{"type":"string","description":"Date in YYYY-MM-DD format","title":"Date"},"description":"Date in YYYY-MM-DD format"},{"name":"timezone","in":"query","required":true,"schema":{"type":"string","description":"IANA timezone (e.g., 'America/New_York')","title":"Timezone"},"description":"IANA timezone (e.g., 'America/New_York')"},{"name":"workflow_id","in":"query","required":false,"schema":{"anyOf":[{"type":"integer"},{"type":"null"}],"description":"Optional workflow ID to filter by","title":"Workflow Id"},"description":"Optional workflow ID to filter by"},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/DailyReportResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/reports/workflows":{"get":{"tags":["main"],"summary":"Get Workflow Options","description":"Get all workflows for the user's organization.\nUsed to populate the workflow selector dropdown in the reports page.","operationId":"get_workflow_options_api_v1_organizations_reports_workflows_get","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/WorkflowOption"},"title":"Response Get Workflow Options Api V1 Organizations Reports Workflows Get"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/organizations/reports/daily/runs":{"get":{"tags":["main"],"summary":"Get Daily Runs Detail","description":"Get detailed workflow runs for the specified date.\nUsed for CSV export functionality.","operationId":"get_daily_runs_detail_api_v1_organizations_reports_daily_runs_get","parameters":[{"name":"date","in":"query","required":true,"schema":{"type":"string","description":"Date in YYYY-MM-DD format","title":"Date"},"description":"Date in YYYY-MM-DD format"},{"name":"timezone","in":"query","required":true,"schema":{"type":"string","description":"IANA timezone (e.g., 'America/New_York')","title":"Timezone"},"description":"IANA timezone (e.g., 'America/New_York')"},{"name":"workflow_id","in":"query","required":false,"schema":{"anyOf":[{"type":"integer"},{"type":"null"}],"description":"Optional workflow ID to filter by","title":"Workflow Id"},"description":"Optional workflow ID to filter by"},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/WorkflowRunDetail"},"title":"Response Get Daily Runs Detail Api V1 Organizations Reports Daily Runs Get"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/turn/credentials":{"get":{"tags":["main","turn"],"summary":"Get Turn Credentials","description":"Get time-limited TURN credentials for WebRTC connections.\n\nThis endpoint generates ephemeral TURN credentials that are:\n- Valid for the configured TTL (default: 24 hours)\n- Cryptographically bound to the user via HMAC\n- Compatible with coturn's use-auth-secret mode\n\nReturns:\n TurnCredentialsResponse with username, password, ttl, and TURN URIs","operationId":"get_turn_credentials_api_v1_turn_credentials_get","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/TurnCredentialsResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/public/embed/init":{"post":{"tags":["main"],"summary":"Initialize Embed Session","description":"Initialize an embed session with token validation and domain checking.\n\nThis endpoint:\n1. Validates the embed token\n2. Checks domain whitelist\n3. Creates a workflow run\n4. Generates a temporary session token\n5. Returns configuration for the widget","operationId":"initialize_embed_session_api_v1_public_embed_init_post","requestBody":{"content":{"application/json":{"schema":{"$ref":"#/components/schemas/InitEmbedRequest"}}},"required":true},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/InitEmbedResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}},"options":{"tags":["main"],"summary":"Options Init","description":"Fallback OPTIONS handler for init endpoint.","operationId":"options_init_api_v1_public_embed_init_options","responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"}}}},"/api/v1/public/embed/config/{token}":{"options":{"tags":["main"],"summary":"Options Embed Config","description":"Fallback OPTIONS handler for the embed config endpoint.\n\nBrowser preflights include Access-Control-Request-Method and are handled by\nPublicEmbedCORSMiddleware before global CORS. This keeps non-conformant\nOPTIONS requests on the same validation path.","operationId":"options_embed_config_api_v1_public_embed_config__token__options","parameters":[{"name":"token","in":"path","required":true,"schema":{"type":"string","title":"Token"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}},"get":{"tags":["main"],"summary":"Get Embed Config","description":"Get embed configuration without creating a session.\n\nThis endpoint is used to fetch widget configuration for display purposes\nwithout actually starting a call session.","operationId":"get_embed_config_api_v1_public_embed_config__token__get","parameters":[{"name":"token","in":"path","required":true,"schema":{"type":"string","title":"Token"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/EmbedConfigResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/public/embed/turn-credentials/{session_token}":{"get":{"tags":["main"],"summary":"Get Public Turn Credentials","description":"Get TURN credentials for an embed session.\n\nThis endpoint allows embedded widgets to obtain TURN server credentials\nfor WebRTC connections without requiring authentication.\n\nArgs:\n session_token: The session token from embed initialization\n\nReturns:\n TurnCredentialsResponse with username, password, ttl, and TURN URIs","operationId":"get_public_turn_credentials_api_v1_public_embed_turn_credentials__session_token__get","parameters":[{"name":"session_token","in":"path","required":true,"schema":{"type":"string","title":"Session Token"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/TurnCredentialsResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}},"options":{"tags":["main"],"summary":"Options Turn Credentials","description":"Fallback OPTIONS handler for TURN credentials endpoint.","operationId":"options_turn_credentials_api_v1_public_embed_turn_credentials__session_token__options","parameters":[{"name":"session_token","in":"path","required":true,"schema":{"type":"string","title":"Session Token"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/public/agent/{uuid}":{"post":{"tags":["main"],"summary":"Initiate Call","description":"Initiate a phone call against the published agent.\n\nExecutes the workflow's currently released definition.","operationId":"initiate_call_api_v1_public_agent__uuid__post","parameters":[{"name":"uuid","in":"path","required":true,"schema":{"type":"string","title":"Uuid"}},{"name":"X-API-Key","in":"header","required":true,"schema":{"type":"string","title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/TriggerCallRequest"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/TriggerCallResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/public/agent/test/{uuid}":{"post":{"tags":["main"],"summary":"Initiate Call Test","description":"Initiate a phone call against the latest draft of the agent.\n\nUseful for verifying changes before publishing. Falls back to the\npublished definition when no draft exists.","operationId":"initiate_call_test_api_v1_public_agent_test__uuid__post","parameters":[{"name":"uuid","in":"path","required":true,"schema":{"type":"string","title":"Uuid"}},{"name":"X-API-Key","in":"header","required":true,"schema":{"type":"string","title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/TriggerCallRequest"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/TriggerCallResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/public/agent/workflow/{workflow_uuid}":{"post":{"tags":["main"],"summary":"Initiate Call By Workflow Uuid","description":"Initiate a phone call against the published workflow identified by UUID.","operationId":"initiate_call_by_workflow_uuid_api_v1_public_agent_workflow__workflow_uuid__post","parameters":[{"name":"workflow_uuid","in":"path","required":true,"schema":{"type":"string","title":"Workflow Uuid"}},{"name":"X-API-Key","in":"header","required":true,"schema":{"type":"string","title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/TriggerCallRequest"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/TriggerCallResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/public/agent/test/workflow/{workflow_uuid}":{"post":{"tags":["main"],"summary":"Initiate Call Test By Workflow Uuid","description":"Initiate a phone call against the latest draft of the workflow by UUID.","operationId":"initiate_call_test_by_workflow_uuid_api_v1_public_agent_test_workflow__workflow_uuid__post","parameters":[{"name":"workflow_uuid","in":"path","required":true,"schema":{"type":"string","title":"Workflow Uuid"}},{"name":"X-API-Key","in":"header","required":true,"schema":{"type":"string","title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/TriggerCallRequest"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/TriggerCallResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/public/download/workflow/{token}/{artifact_type}":{"get":{"tags":["main"],"summary":"Download Workflow Artifact","description":"Download a workflow recording or transcript via public access token.\n\nThis endpoint:\n1. Validates the public access token\n2. Looks up the corresponding workflow run\n3. Generates a signed URL for the requested artifact\n4. Redirects to the signed URL\n\nArgs:\n token: The public access token (UUID format)\n artifact_type: Type of artifact - \"recording\", \"transcript\",\n \"user_recording\", or \"bot_recording\"\n inline: If true, sets Content-Disposition to inline for browser preview\n\nReturns:\n RedirectResponse to the signed URL (302 redirect)\n\nRaises:\n HTTPException 400: If artifact type is unsupported\n HTTPException 404: If token is invalid or artifact not found","operationId":"download_workflow_artifact_api_v1_public_download_workflow__token___artifact_type__get","parameters":[{"name":"token","in":"path","required":true,"schema":{"type":"string","title":"Token"}},{"name":"artifact_type","in":"path","required":true,"schema":{"type":"string","title":"Artifact Type"}},{"name":"inline","in":"query","required":false,"schema":{"type":"boolean","description":"Display inline in browser instead of download","default":false,"title":"Inline"},"description":"Display inline in browser instead of download"}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/workflow/{workflow_id}/embed-token":{"post":{"tags":["main"],"summary":"Create Or Update Embed Token","description":"Create or update an embed token for a workflow.\nEach workflow can have only one active embed token.","operationId":"create_or_update_embed_token_api_v1_workflow__workflow_id__embed_token_post","parameters":[{"name":"workflow_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Id"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/EmbedTokenRequest"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/EmbedTokenResponse"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}},"get":{"tags":["main"],"summary":"Get Embed Token","description":"Get the embed token for a workflow if it exists.","operationId":"get_embed_token_api_v1_workflow__workflow_id__embed_token_get","parameters":[{"name":"workflow_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Id"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"anyOf":[{"$ref":"#/components/schemas/EmbedTokenResponse"},{"type":"null"}],"title":"Response Get Embed Token Api V1 Workflow Workflow Id Embed Token Get"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}},"delete":{"tags":["main"],"summary":"Deactivate Embed Token","description":"Deactivate the embed token for a workflow.","operationId":"deactivate_embed_token_api_v1_workflow__workflow_id__embed_token_delete","parameters":[{"name":"workflow_id","in":"path","required":true,"schema":{"type":"integer","title":"Workflow Id"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"type":"object","additionalProperties":true,"title":"Response Deactivate Embed Token Api V1 Workflow Workflow Id Embed Token Delete"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/knowledge-base/upload-url":{"post":{"tags":["main","knowledge-base"],"summary":"Get presigned URL for document upload","description":"Generate a presigned PUT URL for uploading a document.\n\nThis endpoint:\n1. Generates a unique document UUID for organizing the S3 key\n2. Generates a presigned S3/MinIO URL for uploading the file\n3. Returns the upload URL and document metadata\n\nAfter uploading to the returned URL, call /process-document to create\nthe document record and trigger processing.\n\nAccess Control:\n* All authenticated users can upload documents scoped to their organization.","operationId":"get_upload_url_api_v1_knowledge_base_upload_url_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/DocumentUploadRequestSchema"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/DocumentUploadResponseSchema"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/knowledge-base/process-document":{"post":{"tags":["main","knowledge-base"],"summary":"Trigger document processing","description":"Trigger asynchronous processing of an uploaded document.\n\nThis endpoint should be called after successfully uploading a file to the presigned URL.\nIt will:\n1. Create a document record in the database with the specified UUID\n2. Enqueue a background task to process the document (chunking and embedding)\n\nThe document status will be updated from 'pending' -> 'processing' -> 'completed' or 'failed'.\n\nEmbedding:\nUses OpenAI text-embedding-3-small (1536-dimensional embeddings, requires API key configured in Model Configurations).\n\nAccess Control:\n* Users can only process documents in their organization.","operationId":"process_document_api_v1_knowledge_base_process_document_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ProcessDocumentRequestSchema"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/DocumentResponseSchema"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/knowledge-base/documents":{"get":{"tags":["main","knowledge-base"],"summary":"List documents","description":"List all documents for the user's organization.\n\nAccess Control:\n* Users can only see documents from their organization.","operationId":"list_documents_api_v1_knowledge_base_documents_get","parameters":[{"name":"status","in":"query","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"description":"Filter by processing status","title":"Status"},"description":"Filter by processing status"},{"name":"limit","in":"query","required":false,"schema":{"type":"integer","maximum":100,"minimum":1,"default":100,"title":"Limit"}},{"name":"offset","in":"query","required":false,"schema":{"type":"integer","minimum":0,"default":0,"title":"Offset"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/DocumentListResponseSchema"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}},"x-sdk-method":"list_documents","x-sdk-description":"List knowledge base documents available to the authenticated organization."}},"/api/v1/knowledge-base/documents/{document_uuid}":{"get":{"tags":["main","knowledge-base"],"summary":"Get document details","description":"Get details of a specific document.\n\nAccess Control:\n* Users can only access documents from their organization.","operationId":"get_document_api_v1_knowledge_base_documents__document_uuid__get","parameters":[{"name":"document_uuid","in":"path","required":true,"schema":{"type":"string","title":"Document Uuid"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/DocumentResponseSchema"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}},"delete":{"tags":["main","knowledge-base"],"summary":"Delete document","description":"Soft delete a document and its chunks.\n\nAccess Control:\n* Users can only delete documents from their organization.","operationId":"delete_document_api_v1_knowledge_base_documents__document_uuid__delete","parameters":[{"name":"document_uuid","in":"path","required":true,"schema":{"type":"string","title":"Document Uuid"}},{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/knowledge-base/search":{"post":{"tags":["main","knowledge-base"],"summary":"Search for similar chunks","description":"Search for document chunks similar to the query.\n\nThis endpoint uses vector similarity search to find relevant chunks.\nResults are returned without threshold filtering - apply similarity\nthresholds at the application layer after optional reranking.\n\nAccess Control:\n* Users can only search documents from their organization.","operationId":"search_chunks_api_v1_knowledge_base_search_post","parameters":[{"name":"authorization","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"Authorization"}},{"name":"X-API-Key","in":"header","required":false,"schema":{"anyOf":[{"type":"string"},{"type":"null"}],"title":"X-Api-Key"}}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"$ref":"#/components/schemas/ChunkSearchRequestSchema"}}}},"responses":{"200":{"description":"Successful Response","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ChunkSearchResponseSchema"}}}},"404":{"description":"Not found"},"422":{"description":"Validation Error","content":{"application/json":{"schema":{"$ref":"#/components/schemas/HTTPValidationError"}}}}}}},"/api/v1/workflow-recordings/upload-url":{"post":{"tags":["main","workflow-recordings"],"summary":"Get presigned URLs for recording uploads","description":"Generate presigned PUT URLs 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--git a/sdk/python/src/dograh_sdk/_generated_models.py b/sdk/python/src/dograh_sdk/_generated_models.py index 2ccf8d85..abe107d5 100644 --- a/sdk/python/src/dograh_sdk/_generated_models.py +++ b/sdk/python/src/dograh_sdk/_generated_models.py @@ -1,6 +1,6 @@ # generated by datamodel-codegen: -# filename: dograh-openapi-XXXXXX.json.qHm1SwtOq5 -# timestamp: 2026-07-07T12:20:41+00:00 +# filename: dograh-openapi-XXXXXX.json.c3Lmi0soSL +# timestamp: 2026-07-09T12:55:26+00:00 from __future__ import annotations @@ -10,6 +10,14 @@ from typing import Annotated, Any, Literal from pydantic import AwareDatetime, BaseModel, ConfigDict, Field, RootModel +class AmbientNoiseConfigurationDefaults(BaseModel): + model_config = ConfigDict( + extra='allow', + ) + enabled: Annotated[bool | None, Field(title='Enabled')] = False + volume: Annotated[float | None, Field(title='Volume')] = 0.3 + + class CalculatorToolDefinition(BaseModel): """ Tool definition for Calculator tools. @@ -582,19 +590,6 @@ class TransferCallToolDefinition(BaseModel): """ -class UpdateWorkflowRequest(BaseModel): - name: Annotated[str | None, Field(title='Name')] = None - workflow_definition: Annotated[ - dict[str, Any] | None, Field(title='Workflow Definition') - ] = None - template_context_variables: Annotated[ - dict[str, Any] | None, Field(title='Template Context Variables') - ] = None - workflow_configurations: Annotated[ - dict[str, Any] | None, Field(title='Workflow Configurations') - ] = None - - class ValidationError(BaseModel): loc: Annotated[list[str | int], Field(title='Location')] msg: Annotated[str, Field(title='Message')] @@ -603,6 +598,47 @@ class ValidationError(BaseModel): ctx: Annotated[dict[str, Any] | None, Field(title='Context')] = None +class TurnStartStrategy(Enum): + default = 'default' + min_words = 'min_words' + provisional_vad = 'provisional_vad' + + +class TurnStopStrategy(Enum): + transcription = 'transcription' + turn_analyzer = 'turn_analyzer' + + +class WorkflowConfigurationDefaults(BaseModel): + model_config = ConfigDict( + extra='allow', + ) + ambient_noise_configuration: AmbientNoiseConfigurationDefaults | None = None + max_call_duration: Annotated[ + int | None, Field(gt=0, le=1200, title='Max Call Duration') + ] = 300 + max_user_idle_timeout: Annotated[ + float | None, Field(title='Max User Idle Timeout') + ] = 10.0 + smart_turn_stop_secs: Annotated[ + float | None, Field(title='Smart Turn Stop Secs') + ] = 2.0 + turn_start_strategy: Annotated[ + TurnStartStrategy | None, Field(title='Turn Start Strategy') + ] = 'default' + turn_start_min_words: Annotated[int | None, Field(title='Turn Start Min Words')] = 3 + provisional_vad_pause_secs: Annotated[ + float | None, Field(title='Provisional Vad Pause Secs') + ] = 1.5 + turn_stop_strategy: Annotated[ + TurnStopStrategy | None, Field(title='Turn Stop Strategy') + ] = 'transcription' + dictionary: Annotated[str | None, Field(title='Dictionary')] = '' + context_compaction_enabled: Annotated[ + bool | None, Field(title='Context Compaction Enabled') + ] = False + + class WorkflowListResponse(BaseModel): """ Lightweight response for workflow listings (excludes large fields). @@ -778,6 +814,17 @@ class RecordingListResponseSchema(BaseModel): total: Annotated[int, Field(title='Total')] +class UpdateWorkflowRequest(BaseModel): + name: Annotated[str | None, Field(title='Name')] = None + workflow_definition: Annotated[ + dict[str, Any] | None, Field(title='Workflow Definition') + ] = None + template_context_variables: Annotated[ + dict[str, Any] | None, Field(title='Template Context Variables') + ] = None + workflow_configurations: WorkflowConfigurationDefaults | None = None + + class CreateToolRequest(BaseModel): """ Request schema for creating a reusable tool. diff --git a/sdk/typescript/src/_generated_models.ts b/sdk/typescript/src/_generated_models.ts index d6bbaaad..8e22b3c3 100644 --- a/sdk/typescript/src/_generated_models.ts +++ b/sdk/typescript/src/_generated_models.ts @@ -272,6 +272,21 @@ export interface paths { export type webhooks = Record; export interface components { schemas: { + /** AmbientNoiseConfigurationDefaults */ + AmbientNoiseConfigurationDefaults: { + /** + * Enabled + * @default false + */ + enabled: boolean; + /** + * Volume + * @default 0.3 + */ + volume: number; + } & { + [key: string]: unknown; + }; /** * CalculatorToolDefinition * @description Tool definition for Calculator tools. @@ -1079,10 +1094,7 @@ export interface components { template_context_variables?: { [key: string]: unknown; } | null; - /** Workflow Configurations */ - workflow_configurations?: { - [key: string]: unknown; - } | null; + workflow_configurations?: components["schemas"]["WorkflowConfigurationDefaults"] | null; }; /** ValidationError */ ValidationError: { @@ -1097,6 +1109,59 @@ export interface components { /** Context */ ctx?: Record; }; + /** WorkflowConfigurationDefaults */ + WorkflowConfigurationDefaults: { + ambient_noise_configuration?: components["schemas"]["AmbientNoiseConfigurationDefaults"]; + /** + * Max Call Duration + * @default 300 + */ + max_call_duration: number; + /** + * Max User Idle Timeout + * @default 10 + */ + max_user_idle_timeout: number; + /** + * Smart Turn Stop Secs + * @default 2 + */ + smart_turn_stop_secs: number; + /** + * Turn Start Strategy + * @default default + * @enum {string} + */ + turn_start_strategy: "default" | "min_words" | "provisional_vad"; + /** + * Turn Start Min Words + * @default 3 + */ + turn_start_min_words: number; + /** + * Provisional Vad Pause Secs + * @default 1.5 + */ + provisional_vad_pause_secs: number; + /** + * Turn Stop Strategy + * @default transcription + * @enum {string} + */ + turn_stop_strategy: "transcription" | "turn_analyzer"; + /** + * Dictionary + * @default + */ + dictionary: string; + /** + * Context Compaction Enabled + * @default false + */ + context_compaction_enabled: boolean; + } & { + [key: string]: unknown; + }; /** * WorkflowListResponse * @description Lightweight response for workflow listings (excludes large fields). @@ -1164,6 +1229,7 @@ export interface components { headers: never; pathItems: never; } +export type AmbientNoiseConfigurationDefaults = components['schemas']['AmbientNoiseConfigurationDefaults']; export type CalculatorToolDefinition = components['schemas']['CalculatorToolDefinition']; export type CallDispositionCodes = components['schemas']['CallDispositionCodes']; export type CreateToolRequest = components['schemas']['CreateToolRequest']; @@ -1201,6 +1267,7 @@ export type TransferCallConfig = components['schemas']['TransferCallConfig']; export type TransferCallToolDefinition = components['schemas']['TransferCallToolDefinition']; export type UpdateWorkflowRequest = components['schemas']['UpdateWorkflowRequest']; export type ValidationError = components['schemas']['ValidationError']; +export type WorkflowConfigurationDefaults = components['schemas']['WorkflowConfigurationDefaults']; export type WorkflowListResponse = components['schemas']['WorkflowListResponse']; export type WorkflowResponse = components['schemas']['WorkflowResponse']; export type $defs = Record; diff --git a/ui/src/app/workflow/[workflowId]/run/[runId]/hooks/useWebSocketRTC.tsx b/ui/src/app/workflow/[workflowId]/run/[runId]/hooks/useWebSocketRTC.tsx index fb280f0c..2b17a9fe 100644 --- a/ui/src/app/workflow/[workflowId]/run/[runId]/hooks/useWebSocketRTC.tsx +++ b/ui/src/app/workflow/[workflowId]/run/[runId]/hooks/useWebSocketRTC.tsx @@ -393,8 +393,10 @@ export const useWebSocketRTC = ({ workflowId, workflowRunId, accessToken, initia // Stop the connection and surface the handled service error. cleanupConnection({ graceful: false, status: 'failed' }); } else { - // Log other errors as actual errors + const serverErrorMessage = message.payload?.message || 'Server error'; logger.error('Server error:', message.payload); + setPermissionError(serverErrorMessage); + cleanupConnection({ graceful: false, status: 'failed' }); } break; @@ -606,7 +608,7 @@ export const useWebSocketRTC = ({ workflowId, workflowRunId, accessToken, initia } }; }); - }, [getWebSocketUrl, cleanupConnection]); + }, [getWebSocketUrl, cleanupConnection, setPermissionError]); const negotiate = async () => { const pc = pcRef.current; @@ -661,6 +663,7 @@ export const useWebSocketRTC = ({ workflowId, workflowRunId, accessToken, initia setIsStarting(true); setConnectionActive(false); setIsCompleted(false); + setPermissionError(null); setConnectionStatus('connecting'); try {