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Enable internal and user-facing agents to build pipelines

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akhisud3195 2025-05-06 14:49:52 +05:30
parent 1246ea47b9
commit e59a8b75cf
24 changed files with 2100 additions and 1376 deletions
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53
apps/rowboat_agents/tests/app_client_streaming.py
View file

@ -1,11 +1,10 @@
from src.utils.common import common_logger, read_json_from_file
from src.utils.common import read_json_from_file
import requests
import json
import argparse
from datetime import datetime
logger = common_logger
logger.info("Running app_client_streaming.py")
print("Running app_client_streaming.py")
def preprocess_messages(messages):
# Preprocess messages to handle null content and role issues
@ -32,47 +31,12 @@ def stream_chat(host, request_data, api_key):
print(f"Host: {host}")
print("="*80 + "\n")
# First, initialize the stream
try:
print("\n" + "-"*80)
print("Initializing stream...")
init_response = requests.post(
f"{host}/chat_stream_init",
print("Connecting to stream...")
stream_response = requests.post(
f"{host}/chat_stream",
json=request_data,
headers={'Authorization': f'Bearer {api_key}'}
)
print(f"Init Response Status: {init_response.status_code}")
print(f"Init Response Text: {init_response.text}")
print("-"*80 + "\n")
if init_response.status_code != 200:
logger.error(f"Error initializing stream. Status code: {init_response.status_code}")
logger.error(f"Response: {init_response.text}")
return
init_data = init_response.json()
if 'error' in init_data:
logger.error(f"Error initializing stream: {init_data['error']}")
return
stream_id = init_data['stream_id']
print(f"Stream initialized successfully with ID: {stream_id}")
except requests.exceptions.RequestException as e:
logger.error(f"Request error during stream initialization: {e}")
return
except json.JSONDecodeError as e:
logger.error(f"Failed to decode JSON response: {e}")
logger.error(f"Raw response: {init_response.text}")
return
# Now connect to the stream
try:
print("\n" + "-"*80)
print(f"Connecting to stream {stream_id}...")
stream_response = requests.get(
f"{host}/chat_stream/{stream_id}",
headers={
'Authorization': f'Bearer {api_key}',
'Accept': 'text/event-stream'
@ -81,15 +45,14 @@ def stream_chat(host, request_data, api_key):
)
if stream_response.status_code != 200:
logger.error(f"Error connecting to stream. Status code: {stream_response.status_code}")
logger.error(f"Response: {stream_response.text}")
print(f"Error connecting to stream. Status code: {stream_response.status_code}")
print(f"Response: {stream_response.text}")
return
print(f"Successfully connected to stream")
print("-"*80 + "\n")
event_count = 0
current_data = []
try:
print("\n" + "-"*80)
@ -104,7 +67,7 @@ def stream_chat(host, request_data, api_key):
event_data = json.loads(data)
event_count += 1
print("\n" + "*"*80)
print(f"Event #{event_count}")
print(f"Event #{event_count} at {datetime.now().isoformat()}")
if isinstance(event_data, dict):
# Pretty print the event data

1
apps/rowboat_agents/tests/interactive.py
View file

@ -47,6 +47,7 @@ async def process_turn(messages, agent_configs, tool_configs, prompt_configs, st
start_agent_name=start_agent_name,
agent_configs=agent_configs,
tool_configs=tool_configs,
prompt_configs=prompt_configs,
start_turn_with_start_agent=config.get("start_turn_with_start_agent", False),
state=state,
additional_tool_configs=[RAG_TOOL, CLOSE_CHAT_TOOL],

601
apps/rowboat_agents/tests/sample_requests/tmp1.json
View file

@ -1,176 +1,469 @@
{
"lastRequest": {
"messages": [
"messages": [
{
"role": "system",
"content": ""
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:20:53.651Z",
"role": "assistant",
"content": "How can I help you today?",
"agenticSender": "Blog Writer Hub",
"agenticResponseType": "external"
},
{
"role": "user",
"content": "I want to write a blog",
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:20:58.206Z"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:20:59.319Z",
"role": "assistant",
"content": "Great! What topic would you like your blog to be about?",
"agenticSender": "Blog Writer Hub",
"agenticResponseType": "external"
},
{
"role": "user",
"content": "Bitcoin",
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:05.048Z"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:07.311Z",
"role": "assistant",
"tool_calls": [
{
"role": "system",
"content": ""
},
"id": "62a9b5ec-3dbf-4fdd-85cb-10da37611726",
"function": {
"name": "transfer_to_agent",
"arguments": "{\"assistant\": \"Research Agent\"}"
},
"type": "function"
}
],
"agenticSender": "Blog Writer Hub",
"agenticResponseType": "internal"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:07.311Z",
"role": "tool",
"content": "{\"assistant\": \"Research Agent\"}",
"tool_call_id": "62a9b5ec-3dbf-4fdd-85cb-10da37611726",
"tool_name": "transfer_to_agent"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:10.018Z",
"role": "assistant",
"content": "Bitcoin is a decentralized digital currency that operates without a central authority or government, relying on blockchain technology to record transactions securely and transparently. It was created in 2009 by an anonymous person or group known as Satoshi Nakamoto, aiming to provide an alternative to traditional financial systems. Bitcoin's value is highly volatile, influenced by factors such as market demand, regulatory developments, and macroeconomic trends. It is widely used for investment, remittances, and as a means of transferring value across borders, but it also faces criticism for its association with illicit activities and environmental concerns due to energy-intensive mining processes. Despite these challenges, Bitcoin continues to gain mainstream acceptance, with increasing adoption by businesses and institutional investors.",
"agenticSender": "Research Agent",
"agenticResponseType": "internal"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:10.919Z",
"role": "assistant",
"tool_calls": [
{
"role": "user",
"content": "hi"
},
"id": "2085cbb1-270e-4c20-a6ef-6f9e4a3d27cf",
"function": {
"name": "transfer_to_agent",
"arguments": "{\"assistant\": \"Bullet Point Agent\"}"
},
"type": "function"
}
],
"agenticSender": "Blog Writer Hub",
"agenticResponseType": "internal"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:10.920Z",
"role": "tool",
"content": "{\"assistant\": \"Bullet Point Agent\"}",
"tool_call_id": "2085cbb1-270e-4c20-a6ef-6f9e4a3d27cf",
"tool_name": "transfer_to_agent"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:14.776Z",
"role": "assistant",
"content": "- Bitcoin is a decentralized digital currency that operates without a central authority or government.\n- It uses blockchain technology to securely and transparently record transactions.\n- Created in 2009 by the anonymous Satoshi Nakamoto as an alternative to traditional financial systems.\n- Bitcoin's value is highly volatile, affected by market demand, regulations, and macroeconomic trends.\n- Common uses include investment, remittances, and cross-border value transfers.\n- Criticized for links to illicit activities and environmental impact from energy-intensive mining.\n- Despite challenges, Bitcoin is gaining mainstream acceptance and adoption by businesses and institutional investors.",
"agenticSender": "Bullet Point Agent",
"agenticResponseType": "internal"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:15.946Z",
"role": "assistant",
"tool_calls": [
{
"id": "d48c608a-a660-451b-a3ee-eeebb1cf60ca",
"function": {
"name": "transfer_to_agent",
"arguments": "{\"assistant\": \"Blog Writing Agent\"}"
},
"type": "function"
}
],
"agenticSender": "Blog Writer Hub",
"agenticResponseType": "internal"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:15.946Z",
"role": "tool",
"content": "{\"assistant\": \"Blog Writing Agent\"}",
"tool_call_id": "d48c608a-a660-451b-a3ee-eeebb1cf60ca",
"tool_name": "transfer_to_agent"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:32.934Z",
"role": "assistant",
"content": "Bitcoin: Revolutionizing the World of Digital Currency\n\nIn recent years, Bitcoin has become a buzzword in financial circles and beyond. As the first and most prominent cryptocurrency, it has sparked debates, inspired innovation, and challenged traditional notions of money. But what exactly is Bitcoin, and why does it continue to capture the world’s attention? Let’s explore the key aspects that define Bitcoin and its growing influence.\n\nAt its core, Bitcoin is a decentralized digital currency that operates without the oversight of a central authority or government. This means that no single entity controls its issuance or transactions, setting it apart from traditional currencies managed by central banks. The decentralized nature of Bitcoin is one of its most revolutionary features, empowering individuals to have greater control over their finances.\n\nThe backbone of Bitcoin’s security and transparency is blockchain technology. Every transaction made with Bitcoin is recorded on a public ledger known as the blockchain. This technology ensures that transactions are secure, tamper-proof, and visible to anyone, fostering trust among users and reducing the risk of fraud.\n\nBitcoin was introduced in 2009 by an anonymous figure or group using the pseudonym Satoshi Nakamoto. The goal was to create an alternative to traditional financial systems, offering a peer-to-peer method of transferring value without intermediaries. This vision has resonated with millions, especially those seeking more autonomy over their money.\n\nOne of the most talked-about aspects of Bitcoin is its price volatility. The value of Bitcoin can fluctuate dramatically, influenced by factors such as market demand, regulatory changes, and broader economic trends. While this volatility presents opportunities for investors, it also introduces risks that potential users should carefully consider.\n\nBitcoin’s uses have evolved over time. Initially, it was seen primarily as a digital alternative to cash. Today, it is widely used for investment purposes, remittances, and transferring value across borders. Its ability to facilitate fast, low-cost international transactions has made it especially popular in regions with limited access to traditional banking services.\n\nHowever, Bitcoin is not without its critics. It has faced scrutiny for its association with illicit activities, given the pseudonymous nature of transactions. Additionally, the process of mining new bitcoins is energy-intensive, raising concerns about its environmental impact.\n\nDespite these challenges, Bitcoin’s journey toward mainstream acceptance continues. More businesses are beginning to accept Bitcoin as payment, and institutional investors are increasingly adding it to their portfolios. This growing adoption signals a shift in how society views and uses money.\n\nIn conclusion, Bitcoin represents a significant shift in the world of finance. Its decentralized structure, innovative technology, and expanding use cases make it a fascinating subject for anyone interested in the future of money. As Bitcoin continues to evolve, it will undoubtedly play a pivotal role in shaping the digital economy of tomorrow.",
"agenticSender": "Blog Writing Agent",
"agenticResponseType": "internal"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:38.064Z",
"role": "assistant",
"content": "Here is your complete blog post on \"Bitcoin\":\n\n---\n\n**Bitcoin: Revolutionizing the World of Digital Currency**\n\nIn recent years, Bitcoin has become a buzzword in financial circles and beyond. As the first and most prominent cryptocurrency, it has sparked debates, inspired innovation, and challenged traditional notions of money. But what exactly is Bitcoin, and why does it continue to capture the world’s attention? Let’s explore the key aspects that define Bitcoin and its growing influence.\n\nAt its core, Bitcoin is a decentralized digital currency that operates without the oversight of a central authority or government. This means that no single entity controls its issuance or transactions, setting it apart from traditional currencies managed by central banks. The decentralized nature of Bitcoin is one of its most revolutionary features, empowering individuals to have greater control over their finances.\n\nThe backbone of Bitcoin’s security and transparency is blockchain technology. Every transaction made with Bitcoin is recorded on a public ledger known as the blockchain. This technology ensures that transactions are secure, tamper-proof, and visible to anyone, fostering trust among users and reducing the risk of fraud.\n\nBitcoin was introduced in 2009 by an anonymous figure or group using the pseudonym Satoshi Nakamoto. The goal was to create an alternative to traditional financial systems, offering a peer-to-peer method of transferring value without intermediaries. This vision has resonated with millions, especially those seeking more autonomy over their money.\n\nOne of the most talked-about aspects of Bitcoin is its price volatility. The value of Bitcoin can fluctuate dramatically, influenced by factors such as market demand, regulatory changes, and broader economic trends. While this volatility presents opportunities for investors, it also introduces risks that potential users should carefully consider.\n\nBitcoin’s uses have evolved over time. Initially, it was seen primarily as a digital alternative to cash. Today, it is widely used for investment purposes, remittances, and transferring value across borders. Its ability to facilitate fast, low-cost international transactions has made it especially popular in regions with limited access to traditional banking services.\n\nHowever, Bitcoin is not without its critics. It has faced scrutiny for its association with illicit activities, given the pseudonymous nature of transactions. Additionally, the process of mining new bitcoins is energy-intensive, raising concerns about its environmental impact.\n\nDespite these challenges, Bitcoin’s journey toward mainstream acceptance continues. More businesses are beginning to accept Bitcoin as payment, and institutional investors are increasingly adding it to their portfolios. This growing adoption signals a shift in how society views and uses money.\n\nIn conclusion, Bitcoin represents a significant shift in the world of finance. Its decentralized structure, innovative technology, and expanding use cases make it a fascinating subject for anyone interested in the future of money. As Bitcoin continues to evolve, it will undoubtedly play a pivotal role in shaping the digital economy of tomorrow.\n\n---\n\nIf you need any edits or want to focus on a specific aspect of Bitcoin, let me know!",
"agenticSender": "Blog Writer Hub",
"agenticResponseType": "external"
}
],
"lastRequest": {
"projectId": "2a4908bb-e350-4335-97df-c48615b98fe9",
"messages": [
{
"content": "",
"role": "system",
"sender": null,
"tool_calls": null,
"tool_call_id": null,
"tool_name": null
},
{
"content": "How can I help you today?",
"role": "assistant",
"sender": "Blog Writer Hub",
"tool_calls": null,
"tool_call_id": null,
"tool_name": null,
"response_type": "external"
},
{
"content": "I want to write a blog",
"role": "user",
"sender": null,
"tool_calls": null,
"tool_call_id": null,
"tool_name": null
},
{
"content": "Great! What topic would you like your blog to be about?",
"role": "assistant",
"sender": "Blog Writer Hub",
"tool_calls": null,
"tool_call_id": null,
"tool_name": null,
"response_type": "external"
},
{
"content": "Bitcoin",
"role": "user",
"sender": null,
"tool_calls": null,
"tool_call_id": null,
"tool_name": null
}
],
"state": {
"last_agent_name": "Blog Writer Hub",
"tokens": {
"total": 0,
"prompt": 0,
"completion": 0
},
"turn_messages": [
{
"content": "Sender agent: Blog Writer Hub\nContent: Great! What topic would you like your blog to be about?",
"role": "assistant",
"sender": "Door Dash Hub",
"content": "Hello! Are you facing issues with your order items or delivery timing? How can I assist you today?",
"created_at": "2025-03-24T17:33:27.564940"
},
{
"role": "user",
"content": "my order is missing fries"
},
{
"content": "Agent changed to Door Dash Hub",
"role": "assistant",
"sender": "Door Dash Hub",
"tool_calls": null,
"tool_call_id": null,
"response_type": "internal"
},
{
"content": "Agent changed to Order Issue",
"role": "assistant",
"sender": "Order Issue",
"tool_calls": null,
"tool_call_id": null,
"response_type": "internal"
},
{
"content": "I can help with that. Could you please provide your order ID so I can check the details?",
"role": "assistant",
"sender": "Order Issue",
"sender": "Blog Writer Hub",
"tool_calls": null,
"tool_call_id": null,
"tool_name": null,
"response_type": "external"
},
{
"role": "user",
"content": "12312"
}
],
"state": {
"last_agent_name": "Order Issue",
"tokens": {
"total": 1521,
"prompt": 1486,
"completion": 35
}
]
},
"agents": [
{
"name": "Blog Writer Hub",
"type": "conversation",
"description": "Hub agent to orchestrate the blog writing process: research, bullet points, and blog composition.",
"instructions": "## 🧑‍💼 Role:\nYou are the hub agent responsible for orchestrating the blog writing process for the user.\n\n---\n## ⚙️ Steps to Follow:\n1. Greet the user and ask for the blog topic.\n2. FIRST: Send the topic to [@agent:Research Agent] for research and wait for the summary.\n3. THEN: Send the research summary to [@agent:Bullet Point Agent] to generate bullet points and wait for the result.\n4. THEN: Send the bullet points to [@agent:Blog Writing Agent] to compose the full blog post and wait for the result.\n5. Return the final blog post to the user.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Orchestrating the blog writing process\n- Interacting with the user for topic input and delivering the final blog post\n\n❌ Out of Scope:\n- Performing research, bullet point generation, or blog writing directly\n- Handling unrelated queries\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Follow the strict sequence: Research → Bullet Points → Blog Writing\n- Only interact with the user for topic input and final output\n\n🚫 Don'ts:\n- Do not perform research, bullet point generation, or blog writing yourself\n- Do not try to get multiple agent responses in parallel\n- Do not reference internal agents by name to the user\n- CRITICAL: The system does not support more than 1 tool call in a single output when the tool call is about transferring to another agent (a handoff). You must only put out 1 transfer related tool call in one output.\n\n# Examples\n- **User** : I want to write a blog about 'Benefits of remote work'.\n - **Agent actions**: Call [@agent:Research Agent]\n\n- **Agent receives research summary** :\n - **Agent actions**: Call [@agent:Bullet Point Agent]\n\n- **Agent receives bullet points** :\n - **Agent actions**: Call [@agent:Blog Writing Agent]\n\n- **Agent receives blog post** :\n - **Agent response**: Here is your complete blog post on 'Benefits of remote work':\n\n[Full blog post content]\n\n- **User** : Can I get a blog on 'AI in education'?\n - **Agent actions**: Call [@agent:Research Agent](#mention)",
"model": "gpt-4.1",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"outputVisibility": "user_facing",
"tools": [],
"prompts": [],
"connectedAgents": [
"Research Agent",
"Bullet Point Agent",
"Blog Writing Agent"
]
},
"agents": [
{
"name": "Research Agent",
"type": "conversation",
"description": "Researches and summarizes information on a given blog topic.",
"instructions": "## 🧑‍💼 Role:\nYou are responsible for researching the given blog topic and providing a concise summary of key findings.\n\n---\n## ⚙️ Steps to Follow:\n1. Use the [@tool:web_search] tool to gather information about the provided topic. This is important. You must call @tool:web_search without fail even if you know about the topic yourself.\n2. Summarize the most relevant and recent findings in 3-5 sentences.\n3. Return the summary to the calling agent.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Researching any blog topic provided\n- Summarizing findings concisely\n\n❌ Out of Scope:\n- Generating bullet points or writing the blog post\n- Interacting directly with the user\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Use only reliable sources\n- Keep the summary factual and neutral\n\n🚫 Don'ts:\n- Do not include personal opinions\n- Do not generate bullet points or blog content\n- Do not preface your actions by saying things like \"I will begin by researching...\" or \"Once I have the research summary...\". Simply call the web_search tool, summarize, and return the result to the calling agent.\n- Do not interact with the user directly.\n\n# Examples\n- **User** : Research the topic 'Benefits of remote work'.\n - **Agent actions**: Call [@tool:web_search](#mention)\n - **Agent response**: Remote work offers increased flexibility, improved work-life balance, and reduced commuting time. Studies show higher productivity and job satisfaction among remote employees. However, it can also lead to feelings of isolation if not managed well.\n\n- **User** : Research the topic 'AI in education'.\n - **Agent actions**: Call [@tool:web_search](#mention)\n - **Agent response**: Artificial intelligence in education enables personalized learning, automates administrative tasks, and provides data-driven insights. However, it raises concerns about data privacy and the need for teacher training.",
"model": "gpt-4.1",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"outputVisibility": "internal",
"tools": [
"web_search"
],
"prompts": [],
"connectedAgents": []
},
{
"name": "Bullet Point Agent",
"type": "conversation",
"description": "Generates key bullet points from the research summary for the blog.",
"instructions": "## 🧑‍💼 Role:\nYou are responsible for extracting and generating 5-7 key bullet points from the research summary provided.\n\n---\n## ⚙️ Steps to Follow:\n1. Read the research summary.\n2. Identify the most important facts, arguments, or insights.\n3. Generate 5-7 concise bullet points covering the main ideas.\n4. Return the bullet points to the calling agent.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Generating bullet points from research summaries\n\n❌ Out of Scope:\n- Conducting research\n- Writing the full blog post\n- Interacting directly with the user\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Ensure each bullet point is clear and self-contained\n\n🚫 Don'ts:\n- Do not repeat information\n- Do not add new information not present in the summary\n\n# Examples\n- **User** : Generate bullet points from the summary: 'Remote work offers increased flexibility, improved work-life balance, and reduced commuting time. Studies show higher productivity and job satisfaction among remote employees. However, it can also lead to feelings of isolation if not managed well.'\n - **Agent response**: \n - Increased flexibility for employees\n - Improved work-life balance\n - Reduced commuting time\n - Higher productivity among remote workers\n - Greater job satisfaction\n - Potential for isolation if not managed",
"model": "gpt-4.1",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"outputVisibility": "internal",
"tools": [],
"prompts": [],
"connectedAgents": []
},
{
"name": "Blog Writing Agent",
"type": "conversation",
"description": "Writes a full blog post based on provided bullet points.",
"instructions": "## 🧑‍💼 Role:\nYou are responsible for composing a well-structured blog post using the provided bullet points.\n\n---\n## ⚙️ Steps to Follow:\n1. Read the bullet points.\n2. Write an engaging introduction related to the topic.\n3. Expand on each bullet point in a logical order, creating clear paragraphs.\n4. Conclude the blog post with a summary or call to action.\n5. Return the complete blog post to the calling agent.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Writing blog posts from bullet points\n\n❌ Out of Scope:\n- Conducting research\n- Generating bullet points\n- Interacting directly with the user\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Maintain a friendly and informative tone\n- Ensure logical flow and readability\n\n🚫 Don'ts:\n- Do not add information not present in the bullet points\n- Do not interact with the user\n\n# Examples\n- **User** : Write a blog post using these bullet points: [list of bullet points]\n - **Agent response**: [A well-structured blog post expanding on each bullet point, with an introduction and conclusion]",
"model": "gpt-4.1",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"outputVisibility": "internal",
"tools": [],
"prompts": [],
"connectedAgents": []
}
],
"tools": [
{
"name": "web_search",
"description": "Fetch information from the web based on chat context",
"parameters": {
"type": "object",
"properties": {}
},
"isLibrary": true
}
],
"prompts": [],
"startAgent": "Blog Writer Hub",
"mcpServers": [],
"toolWebhookUrl": ""
},
"lastResponse": {
"state": {
"last_agent_name": "Blog Writer Hub",
"tokens": {
"total": 0,
"prompt": 0,
"completion": 0
},
"turn_messages": [
{
"name": "Door Dash Hub",
"type": "conversation",
"description": "Hub agent to manage Door Dash-related queries.",
"instructions": "## \ud83e\uddd1\u200d\ud83d\udcbc Role:\nYou are responsible for directing Door Dash-related queries to appropriate agents.\n\n---\n## \u2699\ufe0f Steps to Follow:\n1. Greet the user and ask which Door Dash-related query they need help with (e.g., 'Are you facing issues with your order items or delivery timing?').\n2. If the query matches a specific task, direct the user to the corresponding agent:\n - Order Issue \u2192 [@agent:Order Issue]\n - Delayed Delivery \u2192 [@agent:Delayed Delivery]\n3. If the query doesn't match any specific task, respond with 'I'm sorry, I didn't understand. Could you clarify your request?' or escalate to human support.\n\n---\n## \ud83c\udfaf Scope:\n\u2705 In Scope:\n- Issues with order items\n- Delayed delivery issues\n\n\u274c Out of Scope:\n- Issues unrelated to Door Dash\n- General knowledge queries\n\n---\n## \ud83d\udccb Guidelines:\n\u2714\ufe0f Dos:\n- Direct queries to specific Door Dash agents promptly.\n- Call [@agent:Escalation] agent for unrecognized queries.\n\n\ud83d\udeab Don'ts:\n- Engage in detailed support.\n- Extend the conversation beyond Door Dash.\n- Provide user-facing text such as 'I will connect you now...' when calling another agent\n\n# Examples\n- **User** : I need help with my order items.\n - **Agent actions**: [@agent:Order Issue](#mention)\n\n- **User** : My delivery is delayed.\n - **Agent actions**: Call [@agent:Delayed Delivery](#mention)\n\n- **User** : I'm not sure where my order is.\n - **Agent actions**: Call [@agent:Delayed Delivery](#mention)\n\n- **User** : Can you reset my order settings?\n - **Agent actions**: [@agent:Escalation](#mention)\n\n- **User** : How are you today?\n - **Agent response**: I'm doing great. What would like help with today?",
"model": "gpt-4o-mini",
"hasRagSources": false,
"controlType": "retain",
"tools": [],
"prompts": [],
"connectedAgents": [
"Order Issue",
"Delayed Delivery",
"Escalation"
]
"content": "Sender agent: Research Agent\nContent: Bitcoin is a decentralized digital currency that operates without a central authority or government, relying on blockchain technology to record transactions securely and transparently. It was created in 2009 by an anonymous person or group known as Satoshi Nakamoto, aiming to provide an alternative to traditional financial systems. Bitcoin's value is highly volatile, influenced by factors such as market demand, regulatory developments, and macroeconomic trends. It is widely used for investment, remittances, and as a means of transferring value across borders, but it also faces criticism for its association with illicit activities and environmental concerns due to energy-intensive mining processes. Despite these challenges, Bitcoin continues to gain mainstream acceptance, with increasing adoption by businesses and institutional investors.",
"role": "assistant",
"sender": "Research Agent",
"tool_calls": null,
"tool_call_id": null,
"tool_name": null,
"response_type": "internal"
},
{
"name": "Post process",
"type": "post_process",
"description": "",
"instructions": "Ensure that the agent response is terse and to the point.",
"model": "gpt-4o-mini",
"hasRagSources": false,
"controlType": "retain",
"tools": [],
"prompts": [],
"connectedAgents": []
"content": "Sender agent: Bullet Point Agent\nContent: - Bitcoin is a decentralized digital currency that operates without a central authority or government.\n- It uses blockchain technology to securely and transparently record transactions.\n- Created in 2009 by the anonymous Satoshi Nakamoto as an alternative to traditional financial systems.\n- Bitcoin's value is highly volatile, affected by market demand, regulations, and macroeconomic trends.\n- Common uses include investment, remittances, and cross-border value transfers.\n- Criticized for links to illicit activities and environmental impact from energy-intensive mining.\n- Despite challenges, Bitcoin is gaining mainstream acceptance and adoption by businesses and institutional investors.",
"role": "assistant",
"sender": "Bullet Point Agent",
"tool_calls": null,
"tool_call_id": null,
"tool_name": null,
"response_type": "internal"
},
{
"name": "Escalation",
"type": "escalation",
"description": "",
"instructions": "Get the user's contact information and let them know that their request has been escalated.",
"model": "gpt-4o-mini",
"hasRagSources": false,
"controlType": "retain",
"tools": [],
"prompts": [],
"connectedAgents": []
"content": "Sender agent: Blog Writing Agent\nContent: Bitcoin: Revolutionizing the World of Digital Currency\n\nIn recent years, Bitcoin has become a buzzword in financial circles and beyond. As the first and most prominent cryptocurrency, it has sparked debates, inspired innovation, and challenged traditional notions of money. But what exactly is Bitcoin, and why does it continue to capture the world’s attention? Let’s explore the key aspects that define Bitcoin and its growing influence.\n\nAt its core, Bitcoin is a decentralized digital currency that operates without the oversight of a central authority or government. This means that no single entity controls its issuance or transactions, setting it apart from traditional currencies managed by central banks. The decentralized nature of Bitcoin is one of its most revolutionary features, empowering individuals to have greater control over their finances.\n\nThe backbone of Bitcoin’s security and transparency is blockchain technology. Every transaction made with Bitcoin is recorded on a public ledger known as the blockchain. This technology ensures that transactions are secure, tamper-proof, and visible to anyone, fostering trust among users and reducing the risk of fraud.\n\nBitcoin was introduced in 2009 by an anonymous figure or group using the pseudonym Satoshi Nakamoto. The goal was to create an alternative to traditional financial systems, offering a peer-to-peer method of transferring value without intermediaries. This vision has resonated with millions, especially those seeking more autonomy over their money.\n\nOne of the most talked-about aspects of Bitcoin is its price volatility. The value of Bitcoin can fluctuate dramatically, influenced by factors such as market demand, regulatory changes, and broader economic trends. While this volatility presents opportunities for investors, it also introduces risks that potential users should carefully consider.\n\nBitcoin’s uses have evolved over time. Initially, it was seen primarily as a digital alternative to cash. Today, it is widely used for investment purposes, remittances, and transferring value across borders. Its ability to facilitate fast, low-cost international transactions has made it especially popular in regions with limited access to traditional banking services.\n\nHowever, Bitcoin is not without its critics. It has faced scrutiny for its association with illicit activities, given the pseudonymous nature of transactions. Additionally, the process of mining new bitcoins is energy-intensive, raising concerns about its environmental impact.\n\nDespite these challenges, Bitcoin’s journey toward mainstream acceptance continues. More businesses are beginning to accept Bitcoin as payment, and institutional investors are increasingly adding it to their portfolios. This growing adoption signals a shift in how society views and uses money.\n\nIn conclusion, Bitcoin represents a significant shift in the world of finance. Its decentralized structure, innovative technology, and expanding use cases make it a fascinating subject for anyone interested in the future of money. As Bitcoin continues to evolve, it will undoubtedly play a pivotal role in shaping the digital economy of tomorrow.",
"role": "assistant",
"sender": "Blog Writing Agent",
"tool_calls": null,
"tool_call_id": null,
"tool_name": null,
"response_type": "internal"
},
{
"name": "Order Issue",
"type": "conversation",
"description": "Agent to assist users with missing or incorrect order items.",
"instructions": "## \ud83e\uddd1\u200d\ud83d\udcbc Role:\nAssist users with issues related to missing or incorrect order items.\n\n---\n## \u2699\ufe0f Steps to Follow:\n1. Fetch the order details using the [@tool:get_order_details] tool.\n2. Confirm the issue with the user.\n3. Provide solutions or escalate if unresolved.\n\n---\n## \ud83c\udfaf Scope:\n\u2705 In Scope:\n- Handling missing or incorrect order items\n\n\u274c Out of Scope:\n- Delayed delivery issues\n- General knowledge queries\n\n---\n## \ud83d\udccb Guidelines:\n\u2714\ufe0f Dos:\n- Ensure the user is aware of the order details before proceeding.\n\n\ud83d\udeab Don'ts:\n- Extend the conversation beyond order issues.\n\n# Examples\n- **User** : I received the wrong item in my order.\n - **Agent response**: I can help with that. Let me fetch your order details first.\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : My order is missing an item.\n - **Agent response**: Let's check your order details and resolve this issue.\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : I got someone else's order.\n - **Agent response**: I apologize for the mix-up. I'll fetch your order details to sort this out.\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : Can you help me with a missing item?\n - **Agent response**: Certainly, I'll look into your order details right away.\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : There's an issue with my order items.\n - **Agent response**: Let's verify your order details to address this issue.\n - **Agent actions**: Call [@tool:get_order_details](#mention)",
"model": "gpt-4o",
"hasRagSources": false,
"controlType": "retain",
"tools": [
"get_order_details"
],
"prompts": [],
"connectedAgents": []
},
{
"name": "Delayed Delivery",
"type": "conversation",
"description": "Agent to assist users with delayed delivery issues.",
"instructions": "## \ud83e\uddd1\u200d\ud83d\udcbc Role:\nAssist users with issues related to delayed delivery.\n\n---\n## \u2699\ufe0f Steps to Follow:\n1. Fetch the delivery status using the [@tool:get_delivery_status] tool.\n2. Confirm the delay with the user.\n3. Provide solutions or escalate if unresolved.\n\n---\n## \ud83c\udfaf Scope:\n\u2705 In Scope:\n- Handling delayed delivery issues\n\n\u274c Out of Scope:\n- Missing or incorrect order items\n- General knowledge queries\n\n---\n## \ud83d\udccb Guidelines:\n\u2714\ufe0f Dos:\n- Ensure the user is aware of the delivery status before proceeding.\n\n\ud83d\udeab Don'ts:\n- Extend the conversation beyond delivery issues.\n\n# Examples\n- **User** : My delivery is late.\n - **Agent response**: I can help with that. Let me fetch your delivery status first.\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : Where is my order? It's delayed.\n - **Agent response**: Let's check your delivery status and resolve this issue.\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : My order hasn't arrived yet.\n - **Agent response**: I apologize for the delay. I'll fetch your delivery status to sort this out.\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : Can you help me with a delayed delivery?\n - **Agent response**: Certainly, I'll look into your delivery status right away.\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : There's an issue with my delivery timing.\n - **Agent response**: Let's verify your delivery status to address this issue.\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)",
"model": "gpt-4o",
"hasRagSources": false,
"controlType": "retain",
"tools": [
"get_delivery_status"
],
"prompts": [],
"connectedAgents": []
"content": "Sender agent: Blog Writer Hub\nContent: Here is your complete blog post on \"Bitcoin\":\n\n---\n\n**Bitcoin: Revolutionizing the World of Digital Currency**\n\nIn recent years, Bitcoin has become a buzzword in financial circles and beyond. As the first and most prominent cryptocurrency, it has sparked debates, inspired innovation, and challenged traditional notions of money. But what exactly is Bitcoin, and why does it continue to capture the world’s attention? Let’s explore the key aspects that define Bitcoin and its growing influence.\n\nAt its core, Bitcoin is a decentralized digital currency that operates without the oversight of a central authority or government. This means that no single entity controls its issuance or transactions, setting it apart from traditional currencies managed by central banks. The decentralized nature of Bitcoin is one of its most revolutionary features, empowering individuals to have greater control over their finances.\n\nThe backbone of Bitcoin’s security and transparency is blockchain technology. Every transaction made with Bitcoin is recorded on a public ledger known as the blockchain. This technology ensures that transactions are secure, tamper-proof, and visible to anyone, fostering trust among users and reducing the risk of fraud.\n\nBitcoin was introduced in 2009 by an anonymous figure or group using the pseudonym Satoshi Nakamoto. The goal was to create an alternative to traditional financial systems, offering a peer-to-peer method of transferring value without intermediaries. This vision has resonated with millions, especially those seeking more autonomy over their money.\n\nOne of the most talked-about aspects of Bitcoin is its price volatility. The value of Bitcoin can fluctuate dramatically, influenced by factors such as market demand, regulatory changes, and broader economic trends. While this volatility presents opportunities for investors, it also introduces risks that potential users should carefully consider.\n\nBitcoin’s uses have evolved over time. Initially, it was seen primarily as a digital alternative to cash. Today, it is widely used for investment purposes, remittances, and transferring value across borders. Its ability to facilitate fast, low-cost international transactions has made it especially popular in regions with limited access to traditional banking services.\n\nHowever, Bitcoin is not without its critics. It has faced scrutiny for its association with illicit activities, given the pseudonymous nature of transactions. Additionally, the process of mining new bitcoins is energy-intensive, raising concerns about its environmental impact.\n\nDespite these challenges, Bitcoin’s journey toward mainstream acceptance continues. More businesses are beginning to accept Bitcoin as payment, and institutional investors are increasingly adding it to their portfolios. This growing adoption signals a shift in how society views and uses money.\n\nIn conclusion, Bitcoin represents a significant shift in the world of finance. Its decentralized structure, innovative technology, and expanding use cases make it a fascinating subject for anyone interested in the future of money. As Bitcoin continues to evolve, it will undoubtedly play a pivotal role in shaping the digital economy of tomorrow.\n\n---\n\nIf you need any edits or want to focus on a specific aspect of Bitcoin, let me know!",
"role": "assistant",
"sender": "Blog Writer Hub",
"tool_calls": null,
"tool_call_id": null,
"tool_name": null,
"response_type": "external"
}
],
"tools": [
{
"name": "get_order_details",
"description": "Tool to fetch details about the user's order.",
"parameters": {
"type": "object",
"properties": {
"order_id": {
"type": "string",
"description": "The unique identifier for the order."
}
]
},
"messages": [
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:07.311Z",
"role": "assistant",
"tool_calls": [
{
"id": "62a9b5ec-3dbf-4fdd-85cb-10da37611726",
"function": {
"name": "transfer_to_agent",
"arguments": "{\"assistant\": \"Research Agent\"}"
},
"required": [
"order_id"
]
},
"mockTool": true,
"mockInstructions": "Return a mock response for Door Dash order details."
},
{
"name": "get_delivery_status",
"description": "Tool to fetch the current status of the delivery.",
"parameters": {
"type": "object",
"properties": {
"order_id": {
"type": "string",
"description": "The unique identifier for the order."
}
},
"required": [
"order_id"
]
"type": "function"
}
}
],
"prompts": [
{
"name": "Style prompt",
"type": "style_prompt",
"prompt": "You should be empathetic and helpful."
}
],
"startAgent": "Door Dash Hub"
}
],
"agenticSender": "Blog Writer Hub",
"agenticResponseType": "internal"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:07.311Z",
"role": "tool",
"content": "{\"assistant\": \"Research Agent\"}",
"tool_call_id": "62a9b5ec-3dbf-4fdd-85cb-10da37611726",
"tool_name": "transfer_to_agent"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:10.018Z",
"role": "assistant",
"content": "Bitcoin is a decentralized digital currency that operates without a central authority or government, relying on blockchain technology to record transactions securely and transparently. It was created in 2009 by an anonymous person or group known as Satoshi Nakamoto, aiming to provide an alternative to traditional financial systems. Bitcoin's value is highly volatile, influenced by factors such as market demand, regulatory developments, and macroeconomic trends. It is widely used for investment, remittances, and as a means of transferring value across borders, but it also faces criticism for its association with illicit activities and environmental concerns due to energy-intensive mining processes. Despite these challenges, Bitcoin continues to gain mainstream acceptance, with increasing adoption by businesses and institutional investors.",
"agenticSender": "Research Agent",
"agenticResponseType": "internal"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:10.919Z",
"role": "assistant",
"tool_calls": [
{
"id": "2085cbb1-270e-4c20-a6ef-6f9e4a3d27cf",
"function": {
"name": "transfer_to_agent",
"arguments": "{\"assistant\": \"Bullet Point Agent\"}"
},
"type": "function"
}
],
"agenticSender": "Blog Writer Hub",
"agenticResponseType": "internal"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:10.920Z",
"role": "tool",
"content": "{\"assistant\": \"Bullet Point Agent\"}",
"tool_call_id": "2085cbb1-270e-4c20-a6ef-6f9e4a3d27cf",
"tool_name": "transfer_to_agent"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:14.776Z",
"role": "assistant",
"content": "- Bitcoin is a decentralized digital currency that operates without a central authority or government.\n- It uses blockchain technology to securely and transparently record transactions.\n- Created in 2009 by the anonymous Satoshi Nakamoto as an alternative to traditional financial systems.\n- Bitcoin's value is highly volatile, affected by market demand, regulations, and macroeconomic trends.\n- Common uses include investment, remittances, and cross-border value transfers.\n- Criticized for links to illicit activities and environmental impact from energy-intensive mining.\n- Despite challenges, Bitcoin is gaining mainstream acceptance and adoption by businesses and institutional investors.",
"agenticSender": "Bullet Point Agent",
"agenticResponseType": "internal"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:15.946Z",
"role": "assistant",
"tool_calls": [
{
"id": "d48c608a-a660-451b-a3ee-eeebb1cf60ca",
"function": {
"name": "transfer_to_agent",
"arguments": "{\"assistant\": \"Blog Writing Agent\"}"
},
"type": "function"
}
],
"agenticSender": "Blog Writer Hub",
"agenticResponseType": "internal"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:15.946Z",
"role": "tool",
"content": "{\"assistant\": \"Blog Writing Agent\"}",
"tool_call_id": "d48c608a-a660-451b-a3ee-eeebb1cf60ca",
"tool_name": "transfer_to_agent"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:32.934Z",
"role": "assistant",
"content": "Bitcoin: Revolutionizing the World of Digital Currency\n\nIn recent years, Bitcoin has become a buzzword in financial circles and beyond. As the first and most prominent cryptocurrency, it has sparked debates, inspired innovation, and challenged traditional notions of money. But what exactly is Bitcoin, and why does it continue to capture the world’s attention? Let’s explore the key aspects that define Bitcoin and its growing influence.\n\nAt its core, Bitcoin is a decentralized digital currency that operates without the oversight of a central authority or government. This means that no single entity controls its issuance or transactions, setting it apart from traditional currencies managed by central banks. The decentralized nature of Bitcoin is one of its most revolutionary features, empowering individuals to have greater control over their finances.\n\nThe backbone of Bitcoin’s security and transparency is blockchain technology. Every transaction made with Bitcoin is recorded on a public ledger known as the blockchain. This technology ensures that transactions are secure, tamper-proof, and visible to anyone, fostering trust among users and reducing the risk of fraud.\n\nBitcoin was introduced in 2009 by an anonymous figure or group using the pseudonym Satoshi Nakamoto. The goal was to create an alternative to traditional financial systems, offering a peer-to-peer method of transferring value without intermediaries. This vision has resonated with millions, especially those seeking more autonomy over their money.\n\nOne of the most talked-about aspects of Bitcoin is its price volatility. The value of Bitcoin can fluctuate dramatically, influenced by factors such as market demand, regulatory changes, and broader economic trends. While this volatility presents opportunities for investors, it also introduces risks that potential users should carefully consider.\n\nBitcoin’s uses have evolved over time. Initially, it was seen primarily as a digital alternative to cash. Today, it is widely used for investment purposes, remittances, and transferring value across borders. Its ability to facilitate fast, low-cost international transactions has made it especially popular in regions with limited access to traditional banking services.\n\nHowever, Bitcoin is not without its critics. It has faced scrutiny for its association with illicit activities, given the pseudonymous nature of transactions. Additionally, the process of mining new bitcoins is energy-intensive, raising concerns about its environmental impact.\n\nDespite these challenges, Bitcoin’s journey toward mainstream acceptance continues. More businesses are beginning to accept Bitcoin as payment, and institutional investors are increasingly adding it to their portfolios. This growing adoption signals a shift in how society views and uses money.\n\nIn conclusion, Bitcoin represents a significant shift in the world of finance. Its decentralized structure, innovative technology, and expanding use cases make it a fascinating subject for anyone interested in the future of money. As Bitcoin continues to evolve, it will undoubtedly play a pivotal role in shaping the digital economy of tomorrow.",
"agenticSender": "Blog Writing Agent",
"agenticResponseType": "internal"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T10:21:38.064Z",
"role": "assistant",
"content": "Here is your complete blog post on \"Bitcoin\":\n\n---\n\n**Bitcoin: Revolutionizing the World of Digital Currency**\n\nIn recent years, Bitcoin has become a buzzword in financial circles and beyond. As the first and most prominent cryptocurrency, it has sparked debates, inspired innovation, and challenged traditional notions of money. But what exactly is Bitcoin, and why does it continue to capture the world’s attention? Let’s explore the key aspects that define Bitcoin and its growing influence.\n\nAt its core, Bitcoin is a decentralized digital currency that operates without the oversight of a central authority or government. This means that no single entity controls its issuance or transactions, setting it apart from traditional currencies managed by central banks. The decentralized nature of Bitcoin is one of its most revolutionary features, empowering individuals to have greater control over their finances.\n\nThe backbone of Bitcoin’s security and transparency is blockchain technology. Every transaction made with Bitcoin is recorded on a public ledger known as the blockchain. This technology ensures that transactions are secure, tamper-proof, and visible to anyone, fostering trust among users and reducing the risk of fraud.\n\nBitcoin was introduced in 2009 by an anonymous figure or group using the pseudonym Satoshi Nakamoto. The goal was to create an alternative to traditional financial systems, offering a peer-to-peer method of transferring value without intermediaries. This vision has resonated with millions, especially those seeking more autonomy over their money.\n\nOne of the most talked-about aspects of Bitcoin is its price volatility. The value of Bitcoin can fluctuate dramatically, influenced by factors such as market demand, regulatory changes, and broader economic trends. While this volatility presents opportunities for investors, it also introduces risks that potential users should carefully consider.\n\nBitcoin’s uses have evolved over time. Initially, it was seen primarily as a digital alternative to cash. Today, it is widely used for investment purposes, remittances, and transferring value across borders. Its ability to facilitate fast, low-cost international transactions has made it especially popular in regions with limited access to traditional banking services.\n\nHowever, Bitcoin is not without its critics. It has faced scrutiny for its association with illicit activities, given the pseudonymous nature of transactions. Additionally, the process of mining new bitcoins is energy-intensive, raising concerns about its environmental impact.\n\nDespite these challenges, Bitcoin’s journey toward mainstream acceptance continues. More businesses are beginning to accept Bitcoin as payment, and institutional investors are increasingly adding it to their portfolios. This growing adoption signals a shift in how society views and uses money.\n\nIn conclusion, Bitcoin represents a significant shift in the world of finance. Its decentralized structure, innovative technology, and expanding use cases make it a fascinating subject for anyone interested in the future of money. As Bitcoin continues to evolve, it will undoubtedly play a pivotal role in shaping the digital economy of tomorrow.\n\n---\n\nIf you need any edits or want to focus on a specific aspect of Bitcoin, let me know!",
"agenticSender": "Blog Writer Hub",
"agenticResponseType": "external"
}
]
}
}

384
apps/rowboat_agents/tests/sample_requests/tmp2.json
View file

@ -1,223 +1,167 @@
{
"lastRequest": {
"messages": [
{
"role": "system",
"content": ""
},
{
"role": "user",
"content": "hi"
},
{
"role": "assistant",
"sender": "Door Dash Hub",
"content": "Hello! Are you facing issues with your order items or delivery timing? How can I assist you today?",
"created_at": "2025-03-24T17:33:27.564940"
},
{
"role": "user",
"content": "my order is missing fries"
},
{
"content": "Agent changed to Door Dash Hub",
"role": "assistant",
"sender": "Door Dash Hub",
"tool_calls": null,
"tool_call_id": null,
"response_type": "internal"
},
{
"content": "Agent changed to Order Issue",
"role": "assistant",
"sender": "Order Issue",
"tool_calls": null,
"tool_call_id": null,
"response_type": "internal"
},
{
"content": "Let's resolve this issue by checking your order details. Could you please provide the order ID?",
"role": "assistant",
"sender": "Order Issue",
"tool_calls": null,
"tool_call_id": null,
"tool_name": null,
"response_type": "external"
},
{
"role": "user",
"content": "123412"
},
{
"content": "Agent changed to Order Issue",
"role": "assistant",
"sender": "Order Issue",
"tool_calls": null,
"tool_call_id": null,
"response_type": "internal"
},
{
"content": null,
"role": "assistant",
"sender": "Order Issue",
"tool_calls": [
{
"function": {
"name": "get_order_details",
"arguments": "{\"order_id\":\"123412\"}"
},
"id": "fc_67e37c622f208192aceec557fbd3125609b4eca638eb3571",
"type": "function"
}
],
"tool_call_id": null,
"tool_name": null,
"response_type": "internal"
},
{
"content": "Order Details for Order ID 123412:\n\n- **Restaurant**: Luigi's Pizzeria \n- **Items Ordered**: \n - 2x Margherita Pizza \n - 1x Garlic Bread \n - 1x Caesar Salad \n- **Estimated Delivery Time**: 7:45 PM \n- **Delivery Address**: 123 Elm Street, Apt 4B \n- **Order Status**: Out for delivery \n- **Total Amount**: $32.75 \n- **Payment Method**: Credit Card (**** **** **** 5678) \n- **Contact**: (123) 456-7890 \n- **Special Instructions**: Leave at the door.",
"role": "tool",
"sender": null,
"tool_calls": null,
"tool_call_id": "call_dqCMC5oreOoS9znDDJ7PqWha",
"tool_name": null,
"response_type": "internal"
},
{
"content": "I checked your order details, and it seems the fries were not included. Could you confirm if there was an oversight in placing the order, or were they supposed to be included?",
"role": "assistant",
"sender": "Order Issue",
"tool_calls": null,
"tool_call_id": null,
"tool_name": null,
"response_type": "external"
},
{
"role": "user",
"content": "Fries were supposed to be in"
}
],
"state": {
"last_agent_name": "Order Issue",
"tokens": {
"total": 1699,
"prompt": 1643,
"completion": 56
}
},
"agents": [
{
"name": "Door Dash Hub",
"type": "conversation",
"description": "Hub agent to manage Door Dash-related queries.",
"instructions": "## \ud83e\uddd1\u200d\ud83d\udcbc Role:\nYou are responsible for directing Door Dash-related queries to appropriate agents.\n\n---\n## \u2699\ufe0f Steps to Follow:\n1. Greet the user and ask which Door Dash-related query they need help with (e.g., 'Are you facing issues with your order items or delivery timing?').\n2. If the query matches a specific task, direct the user to the corresponding agent:\n - Order Issue \u2192 [@agent:Order Issue]\n - Delayed Delivery \u2192 [@agent:Delayed Delivery]\n3. If the query doesn't match any specific task, respond with 'I'm sorry, I didn't understand. Could you clarify your request?' or escalate to human support.\n\n---\n## \ud83c\udfaf Scope:\n\u2705 In Scope:\n- Issues with order items\n- Delayed delivery issues\n\n\u274c Out of Scope:\n- Issues unrelated to Door Dash\n- General knowledge queries\n\n---\n## \ud83d\udccb Guidelines:\n\u2714\ufe0f Dos:\n- Direct queries to specific Door Dash agents promptly.\n- Call [@agent:Escalation] agent for unrecognized queries.\n\n\ud83d\udeab Don'ts:\n- Engage in detailed support.\n- Extend the conversation beyond Door Dash.\n- Provide user-facing text such as 'I will connect you now...' when calling another agent\n\n# Examples\n- **User** : I need help with my order items.\n - **Agent actions**: [@agent:Order Issue](#mention)\n\n- **User** : My delivery is delayed.\n - **Agent actions**: Call [@agent:Delayed Delivery](#mention)\n\n- **User** : I'm not sure where my order is.\n - **Agent actions**: Call [@agent:Delayed Delivery](#mention)\n\n- **User** : Can you reset my order settings?\n - **Agent actions**: [@agent:Escalation](#mention)\n\n- **User** : How are you today?\n - **Agent response**: I'm doing great. What would like help with today?",
"model": "gpt-4o-mini",
"hasRagSources": false,
"controlType": "retain",
"tools": [],
"prompts": [],
"connectedAgents": [
"Order Issue",
"Delayed Delivery",
"Escalation"
]
},
{
"name": "Post process",
"type": "post_process",
"description": "",
"instructions": "Ensure that the agent response is terse and to the point.",
"model": "gpt-4o-mini",
"hasRagSources": false,
"controlType": "retain",
"tools": [],
"prompts": [],
"connectedAgents": []
},
{
"name": "Escalation",
"type": "escalation",
"description": "",
"instructions": "Get the user's contact information and let them know that their request has been escalated.",
"model": "gpt-4o-mini",
"hasRagSources": false,
"controlType": "retain",
"tools": [],
"prompts": [],
"connectedAgents": []
},
{
"name": "Order Issue",
"type": "conversation",
"description": "Agent to assist users with missing or incorrect order items.",
"instructions": "## \ud83e\uddd1\u200d\ud83d\udcbc Role:\nAssist users with issues related to missing or incorrect order items.\n\n---\n## \u2699\ufe0f Steps to Follow:\n1. Fetch the order details using the [@tool:get_order_details] tool.\n2. Confirm the issue with the user.\n3. Provide solutions or escalate if unresolved.\n\n---\n## \ud83c\udfaf Scope:\n\u2705 In Scope:\n- Handling missing or incorrect order items\n\n\u274c Out of Scope:\n- Delayed delivery issues\n- General knowledge queries\n\n---\n## \ud83d\udccb Guidelines:\n\u2714\ufe0f Dos:\n- Ensure the user is aware of the order details before proceeding.\n\n\ud83d\udeab Don'ts:\n- Extend the conversation beyond order issues.\n\n# Examples\n- **User** : I received the wrong item in my order.\n - **Agent response**: I can help with that. Let me fetch your order details first.\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : My order is missing an item.\n - **Agent response**: Let's check your order details and resolve this issue.\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : I got someone else's order.\n - **Agent response**: I apologize for the mix-up. I'll fetch your order details to sort this out.\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : Can you help me with a missing item?\n - **Agent response**: Certainly, I'll look into your order details right away.\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : There's an issue with my order items.\n - **Agent response**: Let's verify your order details to address this issue.\n - **Agent actions**: Call [@tool:get_order_details](#mention)",
"model": "gpt-4o",
"hasRagSources": false,
"controlType": "retain",
"tools": [
"get_order_details"
],
"prompts": [],
"connectedAgents": []
},
{
"name": "Delayed Delivery",
"type": "conversation",
"description": "Agent to assist users with delayed delivery issues.",
"instructions": "## \ud83e\uddd1\u200d\ud83d\udcbc Role:\nAssist users with issues related to delayed delivery.\n\n---\n## \u2699\ufe0f Steps to Follow:\n1. Fetch the delivery status using the [@tool:get_delivery_status] tool.\n2. Confirm the delay with the user.\n3. Provide solutions or escalate if unresolved.\n\n---\n## \ud83c\udfaf Scope:\n\u2705 In Scope:\n- Handling delayed delivery issues\n\n\u274c Out of Scope:\n- Missing or incorrect order items\n- General knowledge queries\n\n---\n## \ud83d\udccb Guidelines:\n\u2714\ufe0f Dos:\n- Ensure the user is aware of the delivery status before proceeding.\n\n\ud83d\udeab Don'ts:\n- Extend the conversation beyond delivery issues.\n\n# Examples\n- **User** : My delivery is late.\n - **Agent response**: I can help with that. Let me fetch your delivery status first.\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : Where is my order? It's delayed.\n - **Agent response**: Let's check your delivery status and resolve this issue.\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : My order hasn't arrived yet.\n - **Agent response**: I apologize for the delay. I'll fetch your delivery status to sort this out.\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : Can you help me with a delayed delivery?\n - **Agent response**: Certainly, I'll look into your delivery status right away.\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : There's an issue with my delivery timing.\n - **Agent response**: Let's verify your delivery status to address this issue.\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)",
"model": "gpt-4o",
"hasRagSources": false,
"controlType": "retain",
"tools": [
"get_delivery_status"
],
"prompts": [],
"connectedAgents": []
}
],
"tools": [
{
"name": "get_order_details",
"description": "Tool to fetch details about the user's order.",
"parameters": {
"type": "object",
"properties": {
"order_id": {
"type": "string",
"description": "The unique identifier for the order."
}
},
"required": [
"order_id"
]
},
"mockTool": true,
"mockInstructions": "Return a mock response for Door Dash order details."
},
{
"name": "get_delivery_status",
"description": "Tool to fetch the current status of the delivery.",
"parameters": {
"type": "object",
"properties": {
"order_id": {
"type": "string",
"description": "The unique identifier for the order."
}
},
"required": [
"order_id"
]
}
}
],
"prompts": [
{
"name": "Style prompt",
"type": "style_prompt",
"prompt": "You should be empathetic and helpful."
}
],
"startAgent": "Door Dash Hub"
"messages": [
{
"role": "system",
"content": ""
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-05T17:29:15.822Z",
"role": "assistant",
"content": "How can I help you today?",
"agenticSender": "Interview Evaluation Hub",
"agenticResponseType": "external"
},
{
"role": "user",
"content": "[2025-05-02, 10:00] Assistant: Good morning. Thank you for taking the time to speak with us today. Could you start by briefly walking us through your leadership journey over the past decade?\\\\\\\\n\\\\\\\\n[2025-05-02, 10:01] User: Absolutely. Over the past 12 years, I've led product and technology teams across high-growth B2B SaaS companies. Most recently, I was the Chief Product Officer at a fintech scaleup, where I built a team of 60+ PMs and oversaw the expansion into three international markets. Prior to that, I was VP of Product at a healthtech startup acquired by a public company.\\\\\\\\n\\\\\\\\n[2025-05-02, 10:03] Assistant: Impressive. What would you say is your core leadership style, and how has it evolved over the years?\\\\\\\\n\\\\\\\\n[2025-05-02, 10:04] User: I'd describe my style as mission-oriented and data-driven. Early in my career, I leaned heavily on execution. But with time, I've grown more focused on setting context and empowering teams. At my last company, I implemented OKRs org-wide and focused on building a culture of trust and transparency.\\\\\\\\n\\\\\\\\n[2025-05-02, 10:06] Assistant: How do you approach scaling an org while preserving agility and innovation?\\\\\\\\n\\\\\\\\n[2025-05-02, 10:07] User: Great question. I believe the key is in modular team design. At the fintech company, we adopted a \\\\\\\\\\\\\\\"startup within a startup\\\\\\\\\\\\\\\" model—each pod owned metrics and had embedded PMs, designers, and engineers. This preserved autonomy and speed while scaling. We also invested heavily in internal tooling and rituals like demo days to keep the culture of innovation alive.\\\\\\\\n\\\\\\\\n[2025-05-02, 10:10] Assistant: Tell me about a time you made a high-stakes decision without perfect data.\\\\\\\\n\\\\\\\\n[2025-05-02, 10:11] User: In early 2023, we had to decide whether to sunset a low-performing but vocal customer-facing feature. We lacked conclusive cohort data but saw consistent qualitative feedback about confusion and churn. I convened a task force, aligned with customer success and execs, and made the call. Within 60 days, churn dropped by 12%, validating the bet.\\\\\\\\n\\\\\\\\n[2025-05-02, 10:14] Assistant: Final question—what excites you about potentially joining our company as a Chief Product Officer?\\\\\\\\n\\\\\\\\n[2025-05-02, 10:15] User: Your mission aligns with what I care about—bringing transparency and efficiency to financial infrastructure. The team's reputation, your engineering culture, and the velocity of product innovation are all huge draws. I believe I can help you scale without losing the edge that got you here.",
"version": "v1",
"chatId": "",
"createdAt": "2025-05-05T17:29:44.695Z"
}
],
"lastRequest": {
"projectId": "a7a91831-e410-4fc5-a31d-8d027e14540a",
"messages": [
{
"content": "",
"role": "system",
"sender": null,
"tool_calls": null,
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"tool_name": null
},
{
"content": "How can I help you today?",
"role": "assistant",
"sender": "Interview Evaluation Hub",
"tool_calls": null,
"tool_call_id": null,
"tool_name": null,
"response_type": "external"
},
{
"content": "[2025-05-02, 10:00] Assistant: Good morning. Thank you for taking the time to speak with us today. Could you start by briefly walking us through your leadership journey over the past decade?\\\\\\\\n\\\\\\\\n[2025-05-02, 10:01] User: Absolutely. Over the past 12 years, I've led product and technology teams across high-growth B2B SaaS companies. Most recently, I was the Chief Product Officer at a fintech scaleup, where I built a team of 60+ PMs and oversaw the expansion into three international markets. Prior to that, I was VP of Product at a healthtech startup acquired by a public company.\\\\\\\\n\\\\\\\\n[2025-05-02, 10:03] Assistant: Impressive. What would you say is your core leadership style, and how has it evolved over the years?\\\\\\\\n\\\\\\\\n[2025-05-02, 10:04] User: I'd describe my style as mission-oriented and data-driven. Early in my career, I leaned heavily on execution. But with time, I've grown more focused on setting context and empowering teams. At my last company, I implemented OKRs org-wide and focused on building a culture of trust and transparency.\\\\\\\\n\\\\\\\\n[2025-05-02, 10:06] Assistant: How do you approach scaling an org while preserving agility and innovation?\\\\\\\\n\\\\\\\\n[2025-05-02, 10:07] User: Great question. I believe the key is in modular team design. At the fintech company, we adopted a \\\\\\\\\\\\\\\"startup within a startup\\\\\\\\\\\\\\\" model—each pod owned metrics and had embedded PMs, designers, and engineers. This preserved autonomy and speed while scaling. We also invested heavily in internal tooling and rituals like demo days to keep the culture of innovation alive.\\\\\\\\n\\\\\\\\n[2025-05-02, 10:10] Assistant: Tell me about a time you made a high-stakes decision without perfect data.\\\\\\\\n\\\\\\\\n[2025-05-02, 10:11] User: In early 2023, we had to decide whether to sunset a low-performing but vocal customer-facing feature. We lacked conclusive cohort data but saw consistent qualitative feedback about confusion and churn. I convened a task force, aligned with customer success and execs, and made the call. Within 60 days, churn dropped by 12%, validating the bet.\\\\\\\\n\\\\\\\\n[2025-05-02, 10:14] Assistant: Final question—what excites you about potentially joining our company as a Chief Product Officer?\\\\\\\\n\\\\\\\\n[2025-05-02, 10:15] User: Your mission aligns with what I care about—bringing transparency and efficiency to financial infrastructure. The team's reputation, your engineering culture, and the velocity of product innovation are all huge draws. I believe I can help you scale without losing the edge that got you here.",
"role": "user",
"sender": null,
"tool_calls": null,
"tool_call_id": null,
"tool_name": null
}
],
"state": {
"last_agent_name": "Interview Evaluation Hub",
"tokens": {
"total": 0,
"prompt": 0,
"completion": 0
},
"turn_messages": [
{
"content": "How can I help you today?",
"role": "assistant",
"sender": "Interview Evaluation Hub",
"tool_calls": null,
"tool_call_id": null,
"tool_name": null,
"response_type": "external"
}
]
},
"agents": [
{
"name": "Interview Evaluation Hub",
"type": "conversation",
"description": "Hub agent to orchestrate the evaluation of interview transcripts between an executive search agency and a CxO candidate.",
"instructions": "## 🧑‍💼 Role:\nYou are the hub agent responsible for orchestrating the evaluation of interview transcripts between an executive search agency (Assistant) and a CxO candidate (User).\n\n---\n## ⚙️ Steps to Follow:\n1. Receive the transcript in the specified format.\n2. FIRST: Send the transcript to [@agent:Evaluation Agent] for evaluation.\n3. Wait to receive the complete evaluation from the Evaluation Agent.\n4. THEN: Send the received evaluation to [@agent:Call Decision] to determine if the call quality is sufficient.\n5. Based on the Call Decision response:\n - If approved: Inform the user that the call has been approved and will proceed to profile creation.\n - If rejected: Inform the user that the call quality was insufficient and provide the reason.\n6. Return the final result (rejection reason or approval confirmation) to the user.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Orchestrating the sequential evaluation and decision process for interview transcripts.\n\n❌ Out of Scope:\n- Directly evaluating or creating profiles.\n- Handling transcripts not in the specified format.\n- Interacting with the individual evaluation agents.\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Follow the strict sequence: Evaluation Agent first, then Call Decision.\n- Wait for each agent's complete response before proceeding.\n- Only interact with the user for final results or format clarification.\n\n🚫 Don'ts:\n- Do not perform evaluation or profile creation yourself.\n- Do not modify the transcript.\n- Do not try to get evaluations simultaneously.\n- Do not reference the individual evaluation agents.\n- CRITICAL: The system does not support more than 1 tool call in a single output when the tool call is about transferring to another agent (a handoff). You must only put out 1 transfer related tool call in one output.\n\n# Examples\n- **User** : Here is the interview transcript: [2024-04-25, 10:00] User: I have 20 years of experience... [2024-04-25, 10:01] Assistant: Can you describe your leadership style?\n - **Agent actions**: \n 1. First call [@agent:Evaluation Agent](#mention)\n 2. Wait for complete evaluation\n 3. Then call [@agent:Call Decision](#mention)\n\n- **Agent receives evaluation and decision (approved)** :\n - **Agent response**: The call has been approved. Proceeding to candidate profile creation.\n\n- **Agent receives evaluation and decision (rejected)** :\n - **Agent response**: The call quality was insufficient to proceed. [Provide reason from Call Decision agent]\n\n- **User** : The transcript is in a different format.\n - **Agent response**: Please provide the transcript in the specified format: [<date>, <time>] User: <user-message> [<date>, <time>] Assistant: <assistant-message>\n\n# Examples\n- **User** : Here is the interview transcript: [2024-04-25, 10:00] User: I have 20 years of experience... [2024-04-25, 10:01] Assistant: Can you describe your leadership style?\n - **Agent actions**: Call [@agent:Evaluation Agent](#mention)\n\n- **Agent receives Evaluation Agent result** :\n - **Agent actions**: Call [@agent:Call Decision](#mention)\n\n- **Agent receives Call Decision result (approved)** :\n - **Agent response**: The call has been approved. Proceeding to candidate profile creation.\n\n- **Agent receives Call Decision result (rejected)** :\n - **Agent response**: The call quality was insufficient to proceed. [Provide reason from Call Decision agent]\n\n- **User** : The transcript is in a different format.\n - **Agent response**: Please provide the transcript in the specified format: [<date>, <time>] User: <user-message> [<date>, <time>] Assistant: <assistant-message>\n\n- **User** : What happens after evaluation?\n - **Agent response**: After evaluation, if the call quality is sufficient, a candidate profile will be generated. Otherwise, you will receive feedback on why the call was rejected.",
"model": "gpt-4o",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"outputVisibility": "user_facing",
"tools": [],
"prompts": [],
"connectedAgents": [
"Evaluation Agent",
"Call Decision"
]
},
{
"name": "Exec Search Evaluation",
"type": "conversation",
"description": "Evaluates the relevance and quality of questions asked by the executive search agency in the transcript.",
"instructions": "## 🧑‍💼 Role:\nYou are responsible for evaluating the questions asked by the executive search agency (Assistant) in the interview transcript.\n\n---\n## ⚙️ Steps to Follow:\n1. Review all 'Assistant' messages in the transcript.\n2. Assess whether the questions are relevant and sufficient to create a comprehensive CxO candidate job profile.\n3. Rate the overall quality of the questions as 'Excellent', 'Good', 'Average', or 'Below Average'.\n4. Provide a brief justification for your rating.\n5. Return your evaluation and justification.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Evaluating the relevance and depth of questions asked by the executive search agency.\n\n❌ Out of Scope:\n- Evaluating candidate responses.\n- Creating candidate profiles.\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Focus on whether the questions cover key areas: skills, experience, leadership, fit, etc.\n- Be objective and concise in your justification.\n\n🚫 Don'ts:\n- Do not evaluate candidate answers.\n- Do not suggest improvements unless specifically asked.\n\n# Examples\n- **User** : [2024-04-25, 10:01] Assistant: Can you describe your leadership style? [2024-04-25, 10:02] Assistant: What are your key achievements as a CTO?\n - **Agent response**: Rating: Good. The questions are relevant and cover important aspects of the candidate's experience and leadership.\n\n- **User** : [2024-04-25, 10:01] Assistant: Tell me about yourself. [2024-04-25, 10:02] Assistant: What do you like to do in your free time?\n - **Agent response**: Rating: Below Average. The questions are too generic and do not sufficiently address the candidate's professional qualifications.\n\n- **User** : [2024-04-25, 10:01] Assistant: What is your favorite color?\n - **Agent response**: Rating: Below Average. The question is irrelevant for creating a CxO candidate profile.\n\n- **User** : [2024-04-25, 10:01] Assistant: Can you walk me through your experience leading large teams?\n - **Agent response**: Rating: Excellent. The question is highly relevant for assessing leadership skills.\n\n- **User** : [2024-04-25, 10:01] Assistant: How do you handle stress at work?\n - **Agent response**: Rating: Good. The question is relevant for understanding the candidate's coping mechanisms in high-pressure environments.",
"model": "gpt-4o",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"outputVisibility": "internal",
"tools": [],
"prompts": [],
"connectedAgents": []
},
{
"name": "Candidate Evaluation",
"type": "conversation",
"description": "Evaluates the quality, relevance, and clarity of the candidate's (User) responses in the transcript.",
"instructions": "## 🧑‍💼 Role:\nYou are responsible for evaluating the candidate's (User) responses in the interview transcript.\n\n---\n## ⚙️ Steps to Follow:\n1. Review all 'User' messages in the transcript.\n2. Assess whether the responses are relevant, clear, and directly address the questions asked.\n3. Identify if any responses are meandering, off-topic, or spam.\n4. Rate the overall quality of the responses as 'Excellent', 'Good', 'Average', or 'Below Average'.\n5. Provide a brief justification for your rating.\n6. Return your evaluation and justification.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Evaluating the quality and relevance of candidate responses.\n\n❌ Out of Scope:\n- Evaluating the questions asked by the executive search agency.\n- Creating candidate profiles.\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Focus on clarity, relevance, and completeness of responses.\n- Be objective and concise in your justification.\n\n🚫 Don'ts:\n- Do not evaluate the questions asked.\n- Do not suggest improvements unless specifically asked.\n\n# Examples\n- **User** : [2024-04-25, 10:01] User: I have led teams of 100+ engineers and delivered multiple large-scale projects on time.\n - **Agent response**: Rating: Excellent. The response is clear, relevant, and directly addresses the question.\n\n- **User** : [2024-04-25, 10:01] User: Well, you know, it's like, sometimes things just happen, and I just do my best, you know?\n - **Agent response**: Rating: Below Average. The response is vague and does not provide meaningful information.\n\n- **User** : [2024-04-25, 10:01] User: I have experience in many things, but let's talk about something else.\n - **Agent response**: Rating: Below Average. The response is off-topic and does not address the question.\n\n- **User** : [2024-04-25, 10:01] User: I have successfully managed cross-functional teams and implemented new processes that improved efficiency by 20%.\n - **Agent response**: Rating: Good. The response is relevant and provides specific achievements.\n\n- **User** : [2024-04-25, 10:01] User: I am a hard worker.\n - **Agent response**: Rating: Average. The response is generic and lacks detail.",
"model": "gpt-4o",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"outputVisibility": "internal",
"tools": [],
"prompts": [],
"connectedAgents": []
},
{
"name": "Call Decision",
"type": "conversation",
"description": "Decides whether the call quality is sufficient to proceed to candidate profile creation based on the evaluations.",
"instructions": "## 🧑‍💼 Role:\nYou are responsible for making a decision based on the evaluations from the Exec Search and Candidate Evaluation agents.\n\n---\n## ⚙️ Steps to Follow:\n1. Receive the ratings and justifications from both evaluation agents.\n2. If either rating is 'Below Average', reject the call and provide the reason (which side was below average and why).\n3. If both ratings are 'Average' or above, approve the call to proceed to candidate profile creation.\n4. Return your decision and, if rejected, the reason for rejection.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Deciding whether to proceed to profile creation or reject the call.\n\n❌ Out of Scope:\n- Evaluating the transcript directly.\n- Creating candidate profiles.\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Be clear and concise in your decision.\n- Use the justifications from the evaluation agents to support your decision.\n\n🚫 Don'ts:\n- Do not override the evaluation agents' ratings.\n\n# Examples\n- **User** : Exec Search: Good. Candidate: Excellent.\n - **Agent response**: Decision: Approved. Both sides performed well. Proceed to candidate profile creation.\n\n- **User** : Exec Search: Below Average. Candidate: Good.\n - **Agent response**: Decision: Rejected. The executive search agency's questions were below average: [reason].\n\n- **User** : Exec Search: Good. Candidate: Below Average.\n - **Agent response**: Decision: Rejected. The candidate's responses were below average: [reason].\n\n- **User** : Exec Search: Average. Candidate: Average.\n - **Agent response**: Decision: Approved. Both sides performed adequately. Proceed to candidate profile creation.\n\n- **User** : Exec Search: Excellent. Candidate: Excellent.\n - **Agent response**: Decision: Approved. Both sides performed excellently. Proceed to candidate profile creation.",
"model": "gpt-4o",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"outputVisibility": "internal",
"tools": [],
"prompts": [],
"connectedAgents": []
},
{
"name": "Evaluation Agent",
"type": "conversation",
"description": "Coordinates the evaluation of the interview transcript by both the Exec Search Evaluation and Candidate Evaluation agents.",
"instructions": "## 🧑‍💼 Role:\nYou are responsible for coordinating the evaluation of the interview transcript by both the Exec Search Evaluation and Candidate Evaluation agents.\n\n---\n## ⚙️ Steps to Follow:\n1. Receive the transcript from the hub agent.\n2. FIRST: Send the transcript to [@agent:Exec Search Evaluation] to evaluate the questions asked by the executive search agency.\n3. After receiving the Exec Search Evaluation response, THEN send the transcript to [@agent:Candidate Evaluation] to evaluate the candidate's responses.\n4. Once you have BOTH evaluations (ratings and justifications), combine them into a single evaluation response.\n5. Return the combined evaluation to the hub agent.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Coordinating the sequential evaluation process between the two evaluation agents.\n\n❌ Out of Scope:\n- Making decisions about call quality.\n- Creating candidate profiles.\n- Interacting directly with the user.\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Follow the strict sequence: Exec Search first, then Candidate.\n- Wait for each evaluation to complete before proceeding.\n- Combine both evaluations into a single response.\n\n🚫 Don'ts:\n- Do not evaluate the transcript yourself.\n- Do not try to get both evaluations simultaneously.\n- Do not interact with the user.\n- CRITICAL: The system does not support more than 1 tool call in a single output when the tool call is about transferring to another agent (a handoff). You must only put out 1 transfer related tool call in one output.\n\n# Examples\n- **User** : [2024-04-25, 10:01] User: I have 20 years of experience... [2024-04-25, 10:01] Assistant: Can you describe your leadership style?\n - **Agent actions**: \n 1. First call [@agent:Exec Search Evaluation](#mention)\n 2. After receiving response, then call [@agent:Candidate Evaluation](#mention)\n 3. Combine both evaluations into single response\n\n- **Agent receives both evaluations** :\n - **Agent response**: Returns combined evaluations (ratings and justifications) to the hub agent.\n\n# Examples\n- **User** : [2024-04-25, 10:01] User: I have 20 years of experience... [2024-04-25, 10:01] Assistant: Can you describe your leadership style?\n - **Agent actions**: Call [@agent:Exec Search Evaluation](#mention), Call [@agent:Candidate Evaluation](#mention)\n\n- **Agent receives both evaluations** :\n - **Agent response**: Returns both evaluations (ratings and justifications) to the hub agent.",
"model": "gpt-4o",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"outputVisibility": "internal",
"tools": [],
"prompts": [],
"connectedAgents": [
"Exec Search Evaluation",
"Candidate Evaluation"
]
}
],
"tools": [
{
"name": "web_search",
"description": "Fetch information from the web based on chat context",
"parameters": {
"type": "object",
"properties": {}
},
"isLibrary": true
}
],
"prompts": [],
"startAgent": "Interview Evaluation Hub",
"mcpServers": [],
"toolWebhookUrl": ""
},
"lastResponse": null
}

609
apps/rowboat_agents/tests/sample_requests/tmp3.json
View file

@ -1,270 +1,385 @@
{
"lastRequest": {
"projectId": "4ebd5e81-010a-4bc6-91e0-0aa98173dbac",
"messages": [
"messages": [
{
"role": "system",
"content": ""
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T07:17:21.052Z",
"role": "assistant",
"content": "How can I help you today?",
"agenticSender": "Credit Card Hub",
"agenticResponseType": "external"
},
{
"role": "user",
"content": "What is the process for applying for a card?",
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T07:17:31.404Z"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T07:17:32.671Z",
"role": "assistant",
"tool_calls": [
{
"content": "",
"role": "system",
"sender": null,
"id": "404dafe5-7b5b-4617-bd2f-ecac3119c928",
"function": {
"name": "transfer_to_agent",
"arguments": "{\"assistant\": \"Card Application Process\"}"
},
"type": "function"
}
],
"agenticSender": "Credit Card Hub",
"agenticResponseType": "internal"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T07:17:32.671Z",
"role": "tool",
"content": "{\"assistant\": \"Card Application Process\"}",
"tool_call_id": "404dafe5-7b5b-4617-bd2f-ecac3119c928",
"tool_name": "transfer_to_agent"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T07:17:33.734Z",
"role": "assistant",
"content": "Which credit card are you interested in applying for?",
"agenticSender": "Card Application Process",
"agenticResponseType": "external"
},
{
"role": "user",
"content": "Amex centurion",
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T07:17:41.963Z"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T07:17:55.790Z",
"role": "assistant",
"tool_calls": [
{
"id": "ws_6819b79705a08192a819334a0c7900b6004e105788fca541",
"function": {
"name": "web_search",
"arguments": "{\"search_id\": \"ws_6819b79705a08192a819334a0c7900b6004e105788fca541\"}"
},
"type": "function"
}
],
"agenticSender": "Card Application Process",
"agenticResponseType": "internal"
},
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T07:17:55.790Z",
"role": "assistant",
"content": "The American Express Centurion Card, commonly known as the \"Black Card,\" is an invitation-only charge card designed for high-net-worth individuals. To be considered for an invitation, you typically need to meet the following criteria:\n\n- **Existing American Express Relationship**: You should have an active American Express card account.\n\n- **High Annual Spending**: While American Express does not publicly disclose specific spending thresholds, reports suggest that spending between $250,000 and $500,000 annually on your American Express cards may increase your chances of receiving an invitation. ([nerdwallet.com](https://www.nerdwallet.com/article/travel/centurion-black-card?utm_source=openai))\n\n- **Luxury Spending Patterns**: Expenditures on luxury items, such as high-end travel, fine dining, and premium goods, are considered favorable. ([fool.com](https://www.fool.com/the-ascent/credit-cards/articles/your-guide-to-getting-an-amex-black-card/?utm_source=openai))\n\n- **Excellent Credit Score**: A credit score of 800 or higher is typically expected. ([finance.yahoo.com](https://finance.yahoo.com/personal-finance/american-express-centurion-card-213619679.html?utm_source=openai))\n\nIf you believe you meet these criteria, you can express your interest by visiting the official Centurion website and submitting a request for consideration. Please note that submitting a request does not guarantee an invitation, as American Express evaluates each request based on its internal criteria. ([thepointsguy.com](https://thepointsguy.com/news/you-can-now-request-an-invite-to-the-amex-centurion-card/?utm_source=openai))\n\nShould you receive an invitation and choose to accept it, be prepared for the following fees:\n\n- **Initiation Fee**: A one-time fee of $10,000.\n\n- **Annual Fee**: An ongoing annual fee of $5,000. ([forbes.com](https://www.forbes.com/advisor/credit-cards/reviews/centurion-from-american-express/?utm_source=openai))\n\nPlease be aware that the Centurion Card is designed for individuals with substantial financial resources and specific spending habits. If you do not meet these criteria, American Express offers a range of other premium cards that might better suit your needs. ",
"agenticSender": "Card Application Process",
"agenticResponseType": "external"
}
],
"lastRequest": {
"projectId": "05d64a45-8468-4783-b5df-c9644d2d7ba5",
"messages": [
{
"content": "",
"role": "system",
"sender": null,
"tool_calls": null,
"tool_call_id": null,
"tool_name": null
},
{
"content": "How can I help you today?",
"role": "assistant",
"sender": "Credit Card Hub",
"tool_calls": null,
"tool_call_id": null,
"tool_name": null,
"response_type": "external"
},
{
"content": "What is the process for applying for a card?",
"role": "user",
"sender": null,
"tool_calls": null,
"tool_call_id": null,
"tool_name": null
},
{
"content": null,
"role": "assistant",
"sender": "Credit Card Hub",
"tool_calls": [
{
"id": "404dafe5-7b5b-4617-bd2f-ecac3119c928",
"function": {
"name": "transfer_to_agent",
"arguments": "{\"assistant\": \"Card Application Process\"}"
},
"type": "function"
}
],
"tool_call_id": null,
"tool_name": null,
"response_type": "internal"
},
{
"content": "{\"assistant\": \"Card Application Process\"}",
"role": "tool",
"sender": null,
"tool_calls": null,
"tool_call_id": "404dafe5-7b5b-4617-bd2f-ecac3119c928",
"tool_name": "transfer_to_agent"
},
{
"content": "Which credit card are you interested in applying for?",
"role": "assistant",
"sender": "Card Application Process",
"tool_calls": null,
"tool_call_id": null,
"tool_name": null,
"response_type": "external"
},
{
"content": "Amex centurion",
"role": "user",
"sender": null,
"tool_calls": null,
"tool_call_id": null,
"tool_name": null
}
],
"state": {
"last_agent_name": "Card Application Process",
"tokens": {
"total": 0,
"prompt": 0,
"completion": 0
},
"turn_messages": [
{
"content": "Sender agent: Card Application Process\nContent: Which credit card are you interested in applying for?",
"role": "assistant",
"sender": "Card Application Process",
"tool_calls": null,
"tool_call_id": null,
"tool_name": null
"tool_name": null,
"response_type": "external"
}
]
},
"agents": [
{
"name": "Credit Card Hub",
"type": "conversation",
"description": "Hub agent to route credit card related queries to the appropriate sub-agent.",
"instructions": "## 🧑‍💼 Role:\nYou are the hub for all credit card related queries. Your job is to understand the user's intent and route them to the correct agent: recommendations, benefits, or application process.\n\n---\n## ⚙️ Steps to Follow:\n1. If the user wants card recommendations, call [@agent:Card Recommendation].\n2. If the user asks about card benefits or features, call [@agent:Card Benefits].\n3. If the user wants to know about the application process, call [@agent:Card Application Process].\n4. If the query is unclear, ask a clarifying question.\n5. If the query is out of scope, politely inform the user.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Routing queries about credit card recommendations, benefits, and application process.\n\n❌ Out of Scope:\n- Non-credit card related queries.\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Be professional and friendly.\n- Ask clarifying questions if unsure.\n\n🚫 Don'ts:\n- Do not answer detailed questions yourself; always route to the correct agent.\n- Do not say 'connecting you to an agent'.\n\n\n# Examples\n- **User**: I want to know which credit card is best for travel.\n - **Agent actions**: Call [@agent:Card Recommendation](#mention)\n\n- **User**: What are the benefits of your platinum card?\n - **Agent actions**: Call [@agent:Card Benefits](#mention)\n\n- **User**: How do I apply for a credit card?\n - **Agent actions**: Call [@agent:Card Application Process](#mention)\n\n- **User**: Can you help me with my savings account?\n - **Agent response**: I'm sorry, I can only assist with credit card related queries.\n\n- **User**: Hi, I have a question.\n - **Agent response**: Hello! How can I help you with credit cards today?",
"model": "gpt-4o",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"tools": [],
"prompts": [],
"connectedAgents": [
"Card Recommendation",
"Card Benefits",
"Card Application Process"
]
},
{
"name": "Card Recommendation",
"type": "conversation",
"description": "Recommends suitable credit cards based on user preferences and needs.",
"instructions": "## 🧑‍💼 Role:\nHelp users find the best credit card for their needs by asking about their preferences and providing tailored recommendations.\n\n---\n## ⚙️ Steps to Follow:\n1. Ask the user about their preferences (e.g., travel, cashback, low interest, rewards). If they have already mentioned one of the categories, skip to the next step directly. \n2. Use [@tool:recommendation] to find suitable credit card matching their needs.\n3. If the request is out of scope, call [@agent:Credit Card Hub] \n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Recommending credit cards based on user needs.\n- Explaining why a card is recommended.\n\n❌ Out of Scope:\n- Detailed card benefits (refer to Card Benefits agent).\n- Application process (refer to Card Application Process agent).\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Be professional and friendly.\n- Tailor recommendations to user input.\n\n🚫 Don'ts:\n- Recommend cards without understanding user needs.\n\n\n\n\n# Examples\n- **User**: I want a card with good travel rewards.\n - **Agent actions**: Call [@tool:web_search]\n - **Agent response**: Based on your interest in travel rewards, here are some great options: 1. Travel Platinum Card – excellent for frequent flyers, 2. Explorer Rewards Card – great for international travel. Would you like more details on any of these?\n\n- **User**: Which card is best for cashback?\n - **Agent actions**: Call [@tool:web_search](#mention)\n - **Agent response**: For cashback, I recommend: 1. Cashback Plus Card – up to 5% cashback on groceries, 2. Everyday Saver Card – 2% cashback on all purchases. Would you like to know more?\n\n- **User**: I want a card with a low interest rate.\n - **Agent actions**: Call [@tool:web_search](#mention)\n - **Agent response**: Here are some low interest rate cards: 1. Low Rate Advantage Card, 2. Simple Interest Card. Let me know if you want more information.\n\n- **User**: Can you recommend a card for students?\n - **Agent actions**: Call [@tool:web_search](#mention)\n - **Agent response**: For students, these cards are popular: 1. Student Starter Card, 2. Young Achiever Card. Would you like details on their features?\n\n- **User**: What if I want both travel and cashback?\n - **Agent actions**: Call [@tool:web_search](#mention)\n - **Agent response**: There are hybrid cards that offer both travel rewards and cashback. Here are two options: 1. Flexi Rewards Card, 2. Global Cashback Card. Would you like to compare them?",
"model": "gpt-4o",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"outputVisibility": "user_facing",
"tools": [
"recommendation",
"web_search"
],
"prompts": [],
"connectedAgents": [
"Credit Card Hub"
]
},
{
"name": "Card Benefits",
"type": "conversation",
"description": "Provides detailed information about the benefits and features of specific credit cards.",
"instructions": "## 🧑‍💼 Role:\nAnswer user questions about the benefits, features, and perks of credit cards.\n\n---\n## ⚙️ Steps to Follow:\n1. Ask the user which card they want to know about if not specified.\n2. Use [@tool:web_search] to find up-to-date information about the card's benefits.\n3. Summarize the key benefits and features in a clear, friendly, and professional manner.\n4. Offer to answer follow-up questions or compare with other cards.\n5. If the request is out of scope, call [@agent:Credit Card Hub].\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Explaining card benefits, features, and perks.\n- Comparing benefits between cards.\n\n❌ Out of Scope:\n- Recommending cards (refer to Card Recommendation agent).\n- Application process (refer to Card Application Process agent).\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Be accurate, clear, and concise.\n- Use up-to-date information.\n\n🚫 Don'ts:\n- Speculate about benefits; always check with web_search.\n\n# Examples\n- **User**: What are the benefits of the Platinum Card?\n - **Agent actions**: Call [@tool:web_search](#mention)\n - **Agent response**: The Platinum Card offers benefits such as airport lounge access, travel insurance, and high reward points on travel spending. Would you like more details on any of these?\n\n- **User**: Does the Cashback Plus Card have purchase protection?\n - **Agent actions**: Call [@tool:web_search](#mention)\n - **Agent response**: Yes, the Cashback Plus Card includes purchase protection for eligible items. Would you like to know the coverage details?\n\n- **User**: Can you compare the benefits of the Student Starter Card and the Young Achiever Card?\n - **Agent actions**: Call [@tool:web_search](#mention)\n - **Agent response**: Here’s a comparison: Student Starter Card – no annual fee, basic rewards; Young Achiever Card – higher rewards, some travel perks. Would you like a detailed breakdown?\n\n- **User**: What perks come with the Explorer Rewards Card?\n - **Agent actions**: Call [@tool:web_search](#mention)\n - **Agent response**: The Explorer Rewards Card offers perks like complimentary travel insurance, bonus points on international purchases, and concierge service.\n\n- **User**: Tell me about the insurance benefits of the Low Rate Advantage Card.\n - **Agent actions**: Call [@tool:web_search](#mention)\n - **Agent response**: The Low Rate Advantage Card includes travel accident insurance and extended warranty on purchases. Would you like more information?",
"model": "gpt-4o",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"outputVisibility": "user_facing",
"tools": [
"web_search"
],
"prompts": [],
"connectedAgents": [
"Credit Card Hub"
]
},
{
"name": "Card Application Process",
"type": "conversation",
"description": "Guides users through the credit card application process, including eligibility and required documents.",
"instructions": "## 🧑‍💼 Role:\nGuide users through the process of applying for a credit card, including eligibility, required documents, and next steps.\n\n---\n## ⚙️ Steps to Follow:\n1. Ask the user which card they want to apply for - if they haven't already told you.\n2. Using [@tool:web_search], search the web for the needed information. You have to use the web_search tool without fail. You cannot make up information.\n3. If the request is out of scope, call [@agent:Credit Card Hub].\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Explaining application steps, eligibility, and required documents.\n- Guiding users through the process.\n\n❌ Out of Scope:\n- Recommending cards (refer to Card Recommendation agent).\n- Explaining card benefits (refer to Card Benefits agent).\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Be clear, step-by-step, and supportive.\n- Use up-to-date information.\n\n🚫 Don'ts:\n- Provide application links unless verified via web_search.\n\n\n# Examples\n- **User**: How do I apply for the Platinum Card?\n - **Agent actions**: Call [@tool:web_search](#mention)\n - **Agent response**: To apply for the Platinum Card, you’ll need to meet the eligibility criteria (e.g., minimum income, age) and provide documents like ID and proof of income. You can apply online or at a branch. Would you like a step-by-step guide?\n\n- **User**: What documents do I need to apply for a credit card?\n - **Agent actions**: Call [@tool:web_search](#mention)\n - **Agent response**: Typically, you’ll need a government-issued ID, proof of income, and address verification. Would you like details for a specific card?\n\n- **User**: Can I apply for a card as a student?\n - **Agent actions**: Call [@tool:web_search](#mention)\n - **Agent response**: Many banks offer student credit cards with relaxed eligibility. You’ll usually need proof of enrollment and a student ID. Would you like to see some options?\n\n- **User**: Is there an online application for the Cashback Plus Card?\n - **Agent actions**: Call [@tool:web_search](#mention)\n - **Agent response**: Yes, you can apply online for the Cashback Plus Card. I can guide you through the steps or provide the official link if you’d like.\n\n- **User**: What’s the minimum income for the Explorer Rewards Card?\n - **Agent actions**: Call [@tool:web_search](#mention)\n - **Agent response**: The minimum income requirement for the Explorer Rewards Card is typically $30,000 per year. Would you like more details on eligibility?",
"model": "gpt-4o",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"outputVisibility": "user_facing",
"tools": [
"web_search"
],
"prompts": [],
"connectedAgents": [
"Credit Card Hub"
]
}
],
"tools": [
{
"name": "web_search",
"description": "Fetch information from the web based on chat context",
"parameters": {
"type": "object",
"properties": {}
},
"isLibrary": true
},
{
"name": "recommendation",
"description": "Recommends a card",
"parameters": {
"type": "object",
"properties": {}
},
"mockTool": true,
"mockInstructions": "Recommend a random credit card"
}
],
"prompts": [],
"startAgent": "Credit Card Hub",
"mcpServers": [],
"toolWebhookUrl": ""
},
"lastResponse": {
"state": {
"last_agent_name": "Card Application Process",
"tokens": {
"total": 0,
"prompt": 0,
"completion": 0
},
"turn_messages": [
{
"content": "Hello! How can I assist you with your DoorDash query today? Are you inquiring about a missing item, delivery status, or subscription details?",
"content": "Sender agent: Card Application Process\nContent: None",
"role": "assistant",
"sender": "DoorDash Support Hub",
"tool_calls": null,
"sender": "Card Application Process",
"tool_calls": [
{
"function": {
"name": "web_search",
"arguments": "{\"search_id\": \"ws_6819b79705a08192a819334a0c7900b6004e105788fca541\"}"
},
"id": "ws_6819b79705a08192a819334a0c7900b6004e105788fca541",
"type": "function"
}
],
"tool_call_id": null,
"tool_name": null,
"response_type": "internal"
},
{
"content": "Hello! How can I assist you with your DoorDash query today? Are you inquiring about a missing item, delivery status, or subscription details?",
"content": "Sender agent: Card Application Process\nContent: The American Express Centurion Card, commonly known as the \"Black Card,\" is an invitation-only charge card designed for high-net-worth individuals. To be considered for an invitation, you typically need to meet the following criteria:\n\n- **Existing American Express Relationship**: You should have an active American Express card account.\n\n- **High Annual Spending**: While American Express does not publicly disclose specific spending thresholds, reports suggest that spending between $250,000 and $500,000 annually on your American Express cards may increase your chances of receiving an invitation. ([nerdwallet.com](https://www.nerdwallet.com/article/travel/centurion-black-card?utm_source=openai))\n\n- **Luxury Spending Patterns**: Expenditures on luxury items, such as high-end travel, fine dining, and premium goods, are considered favorable. ([fool.com](https://www.fool.com/the-ascent/credit-cards/articles/your-guide-to-getting-an-amex-black-card/?utm_source=openai))\n\n- **Excellent Credit Score**: A credit score of 800 or higher is typically expected. ([finance.yahoo.com](https://finance.yahoo.com/personal-finance/american-express-centurion-card-213619679.html?utm_source=openai))\n\nIf you believe you meet these criteria, you can express your interest by visiting the official Centurion website and submitting a request for consideration. Please note that submitting a request does not guarantee an invitation, as American Express evaluates each request based on its internal criteria. ([thepointsguy.com](https://thepointsguy.com/news/you-can-now-request-an-invite-to-the-amex-centurion-card/?utm_source=openai))\n\nShould you receive an invitation and choose to accept it, be prepared for the following fees:\n\n- **Initiation Fee**: A one-time fee of $10,000.\n\n- **Annual Fee**: An ongoing annual fee of $5,000. ([forbes.com](https://www.forbes.com/advisor/credit-cards/reviews/centurion-from-american-express/?utm_source=openai))\n\nPlease be aware that the Centurion Card is designed for individuals with substantial financial resources and specific spending habits. If you do not meet these criteria, American Express offers a range of other premium cards that might better suit your needs. ",
"role": "assistant",
"sender": "DoorDash Support Hub >> External",
"sender": "Card Application Process",
"tool_calls": null,
"tool_call_id": null,
"tool_name": null,
"response_type": "external"
},
{
"content": "hi",
"role": "user",
"sender": null,
"tool_calls": null,
"tool_call_id": null,
"tool_name": null
}
],
"state": {
"agent_data": [
{
"instructions": "## 🧑‍💼 Role:\nYou are responsible for directing DoorDash-related queries to appropriate agents.\n\n---\n## ⚙️ Steps to Follow:\n1. Greet the user and ask which DoorDash-related query they need help with (e.g., 'Are you inquiring about a missing item, delivery status, or subscription details?').\n2. If the query matches a specific task, direct the user to the corresponding agent:\n - Missing Items → [@agent:Missing Items]\n - Delivery Status → [@agent:Delivery Status]\n - Subscription Info → [@agent:Subscription Info]\n3. If the query doesn't match any specific task, respond with 'I'm sorry, I didn't understand. Could you clarify your request?' or escalate to human support.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Missing items queries\n- Delivery status queries\n- Subscription-related queries\n\n❌ Out of Scope:\n- Issues unrelated to DoorDash\n- General knowledge queries\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Direct queries to specific DoorDash agents promptly.\n- Call [@agent:Escalation] agent for unrecognized queries.\n\n🚫 Don'ts:\n- Engage in detailed support.\n- Extend the conversation beyond DoorDash.\n- Provide user-facing text such as 'I will connect you now...' when calling another agent\n\n# Examples\n- **User** : I need help with a missing item in my order.\n - **Agent actions**: Call [@agent:Missing Items](#mention)\n\n- **User** : Can you tell me the status of my delivery?\n - **Agent actions**: Call [@agent:Delivery Status](#mention)\n\n- **User** : How are you today?\n - **Agent response**: I'm doing great. What would you like help with today?\n\n- **User** : Can you reset my account settings?\n - **Agent actions**: Call [@agent:Escalation](#mention)\n\n- **User** : I have a question about my order.\n - **Agent response**: Could you specify if it's about a missing item, delivery status, or subscription details?\n\n- **User** : What are the available subscription plans?\n - **Agent actions**: Call [@agent:Subscription Info](#mention)",
"name": "DoorDash Support Hub"
},
{
"instructions": "Ensure that the agent response is terse and to the point.",
"name": "Post process"
},
{
"instructions": "Get the user's contact information and let them know that their request has been escalated.",
"name": "Escalation"
},
{
"instructions": "## 🧑‍💼 Role:\nHelp users resolve issues with missing items in their orders.\n\n---\n## ⚙️ Steps to Follow:\n1. Fetch the order details using the [@tool:get_order_details] tool.\n2. Confirm the missing items with the user.\n3. Provide resolution options or escalate if unresolved.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Resolving missing items issues\n\n❌ Out of Scope:\n- Delivery status queries\n- General knowledge queries\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Use [@tool:get_order_details](#mention) to fetch accurate order information.\n- Provide clear resolution options.\n\n🚫 Don'ts:\n- Assume missing items without user confirmation.\n- Extend the conversation beyond missing items.\n\n# Examples\n- **User** : I didn't receive my fries with my order.\n - **Agent response**: Let me check your order details. Could you please provide your order ID?\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : My order is missing a drink.\n - **Agent response**: I apologize for the inconvenience. Let's verify your order details. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : I didn't get the extra sauce I ordered.\n - **Agent response**: Let's check your order details to confirm. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : My burger is missing from the order.\n - **Agent response**: I'm sorry to hear that. Let's verify your order details. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : I didn't get my dessert.\n - **Agent response**: Let's check your order details to confirm. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_order_details](#mention)",
"name": "Missing Items"
},
{
"instructions": "## 🧑‍💼 Role:\nHelp users with queries related to the delivery status of their orders.\n\n---\n## ⚙️ Steps to Follow:\n1. Fetch the delivery status using the [@tool:get_delivery_status] tool.\n2. Provide the user with the current delivery status.\n3. Offer additional assistance if needed.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Providing delivery status updates\n\n❌ Out of Scope:\n- Resolving missing items issues\n- General knowledge queries\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Use [@tool:get_delivery_status](#mention) to fetch accurate delivery information.\n- Provide clear and concise status updates.\n\n🚫 Don'ts:\n- Provide status updates without fetching current information.\n- Extend the conversation beyond delivery status.\n\n# Examples\n- **User** : Where is my order?\n - **Agent response**: Let me check the delivery status for you. Could you please provide your order ID?\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : Is my order on the way?\n - **Agent response**: I'll check the delivery status for you. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : When will my order arrive?\n - **Agent response**: Let me find out the delivery status. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : How long until my order gets here?\n - **Agent response**: I'll check the delivery status for you. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : Is my order delayed?\n - **Agent response**: Let me check the delivery status for you. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)",
"name": "Delivery Status"
},
{
"instructions": "## 🧑‍💼 Role:\nProvide information and answer questions related to subscriptions using RAG.\n\n---\n## ⚙️ Steps to Follow:\n1. Use RAG to retrieve relevant information about subscriptions.\n2. Answer the user's questions based on the retrieved information.\n3. If the user's query is outside the scope of subscriptions, inform them politely.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Subscription plans and pricing\n- Subscription features and benefits\n\n❌ Out of Scope:\n- Non-subscription-related queries\n- Detailed account management\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Use RAG to provide accurate and up-to-date information.\n- Be clear and concise in your responses.\n\n🚫 Don'ts:\n- Provide information without using RAG.\n- Extend the conversation beyond subscription topics.\n\n# Examples\n- **User** : What are the available subscription plans?\n - **Agent response**: Let me check the available subscription plans for you.\n\n- **User** : How much does the premium subscription cost?\n - **Agent response**: I'll find the current pricing for the premium subscription.\n\n- **User** : Can I change my subscription plan?\n - **Agent response**: I'll provide information on how to change your subscription plan.\n\n- **User** : What benefits do I get with a subscription?\n - **Agent response**: Let me retrieve the benefits associated with our subscription plans.\n\n- **User** : Is there a free trial available?\n - **Agent response**: I'll check if there's a free trial available for our subscriptions.",
"name": "Subscription Info"
}
],
"last_agent_name": "DoorDash Support Hub"
},
"agents": [
{
"name": "DoorDash Support Hub",
"type": "conversation",
"description": "Hub agent to manage DoorDash-related queries.",
"instructions": "## 🧑‍💼 Role:\nYou are responsible for directing DoorDash-related queries to appropriate agents.\n\n---\n## ⚙️ Steps to Follow:\n1. Greet the user and ask which DoorDash-related query they need help with (e.g., 'Are you inquiring about a missing item, delivery status, or subscription details?').\n2. If the query matches a specific task, direct the user to the corresponding agent:\n - Missing Items → [@agent:Missing Items]\n - Delivery Status → [@agent:Delivery Status]\n - Subscription Info → [@agent:Subscription Info]\n3. If the query doesn't match any specific task, respond with 'I'm sorry, I didn't understand. Could you clarify your request?' or escalate to human support.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Missing items queries\n- Delivery status queries\n- Subscription-related queries\n\n❌ Out of Scope:\n- Issues unrelated to DoorDash\n- General knowledge queries\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Direct queries to specific DoorDash agents promptly.\n- Call [@agent:Escalation] agent for unrecognized queries.\n\n🚫 Don'ts:\n- Engage in detailed support.\n- Extend the conversation beyond DoorDash.\n- Provide user-facing text such as 'I will connect you now...' when calling another agent\n\n# Examples\n- **User** : I need help with a missing item in my order.\n - **Agent actions**: Call [@agent:Missing Items](#mention)\n\n- **User** : Can you tell me the status of my delivery?\n - **Agent actions**: Call [@agent:Delivery Status](#mention)\n\n- **User** : How are you today?\n - **Agent response**: I'm doing great. What would you like help with today?\n\n- **User** : Can you reset my account settings?\n - **Agent actions**: Call [@agent:Escalation](#mention)\n\n- **User** : I have a question about my order.\n - **Agent response**: Could you specify if it's about a missing item, delivery status, or subscription details?\n\n- **User** : What are the available subscription plans?\n - **Agent actions**: Call [@agent:Subscription Info](#mention)",
"model": "gpt-4o",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"tools": [],
"prompts": [],
"connectedAgents": [
"Missing Items",
"Delivery Status",
"Subscription Info",
"Escalation"
]
},
{
"name": "Post process",
"type": "post_process",
"description": "",
"instructions": "Ensure that the agent response is terse and to the point.",
"model": "gpt-4o-mini",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"tools": [],
"prompts": [],
"connectedAgents": []
},
{
"name": "Escalation",
"type": "escalation",
"description": "",
"instructions": "Get the user's contact information and let them know that their request has been escalated.",
"model": "gpt-4o-mini",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"tools": [],
"prompts": [],
"connectedAgents": []
},
{
"name": "Missing Items",
"type": "conversation",
"description": "Agent to assist users with missing items in their orders.",
"instructions": "## 🧑‍💼 Role:\nHelp users resolve issues with missing items in their orders.\n\n---\n## ⚙️ Steps to Follow:\n1. Fetch the order details using the [@tool:get_order_details] tool.\n2. Confirm the missing items with the user.\n3. Provide resolution options or escalate if unresolved.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Resolving missing items issues\n\n❌ Out of Scope:\n- Delivery status queries\n- General knowledge queries\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Use [@tool:get_order_details](#mention) to fetch accurate order information.\n- Provide clear resolution options.\n\n🚫 Don'ts:\n- Assume missing items without user confirmation.\n- Extend the conversation beyond missing items.\n\n# Examples\n- **User** : I didn't receive my fries with my order.\n - **Agent response**: Let me check your order details. Could you please provide your order ID?\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : My order is missing a drink.\n - **Agent response**: I apologize for the inconvenience. Let's verify your order details. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : I didn't get the extra sauce I ordered.\n - **Agent response**: Let's check your order details to confirm. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : My burger is missing from the order.\n - **Agent response**: I'm sorry to hear that. Let's verify your order details. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : I didn't get my dessert.\n - **Agent response**: Let's check your order details to confirm. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_order_details](#mention)",
"model": "gpt-4o",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"tools": [
"get_order_details"
],
"prompts": [],
"connectedAgents": []
},
{
"name": "Delivery Status",
"type": "conversation",
"description": "Agent to assist users with delivery status queries.",
"instructions": "## 🧑‍💼 Role:\nHelp users with queries related to the delivery status of their orders.\n\n---\n## ⚙️ Steps to Follow:\n1. Fetch the delivery status using the [@tool:get_delivery_status] tool.\n2. Provide the user with the current delivery status.\n3. Offer additional assistance if needed.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Providing delivery status updates\n\n❌ Out of Scope:\n- Resolving missing items issues\n- General knowledge queries\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Use [@tool:get_delivery_status](#mention) to fetch accurate delivery information.\n- Provide clear and concise status updates.\n\n🚫 Don'ts:\n- Provide status updates without fetching current information.\n- Extend the conversation beyond delivery status.\n\n# Examples\n- **User** : Where is my order?\n - **Agent response**: Let me check the delivery status for you. Could you please provide your order ID?\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : Is my order on the way?\n - **Agent response**: I'll check the delivery status for you. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : When will my order arrive?\n - **Agent response**: Let me find out the delivery status. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : How long until my order gets here?\n - **Agent response**: I'll check the delivery status for you. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : Is my order delayed?\n - **Agent response**: Let me check the delivery status for you. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)",
"model": "gpt-4o",
"controlType": "retain",
"ragK": 3,
"ragReturnType": "chunks",
"tools": [
"get_delivery_status"
],
"prompts": [],
"connectedAgents": []
},
{
"name": "Subscription Info",
"type": "conversation",
"description": "Agent to assist users with subscription-related queries.",
"instructions": "## 🧑‍💼 Role:\nProvide information and answer questions related to subscriptions using RAG.\n\n---\n## ⚙️ Steps to Follow:\n1. Use RAG to retrieve relevant information about subscriptions.\n2. Answer the user's questions based on the retrieved information.\n3. If the user's query is outside the scope of subscriptions, inform them politely.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Subscription plans and pricing\n- Subscription features and benefits\n\n❌ Out of Scope:\n- Non-subscription-related queries\n- Detailed account management\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Use RAG to provide accurate and up-to-date information.\n- Be clear and concise in your responses.\n\n🚫 Don'ts:\n- Provide information without using RAG.\n- Extend the conversation beyond subscription topics.\n\n# Examples\n- **User** : What are the available subscription plans?\n - **Agent response**: Let me check the available subscription plans for you.\n\n- **User** : How much does the premium subscription cost?\n - **Agent response**: I'll find the current pricing for the premium subscription.\n\n- **User** : Can I change my subscription plan?\n - **Agent response**: I'll provide information on how to change your subscription plan.\n\n- **User** : What benefits do I get with a subscription?\n - **Agent response**: Let me retrieve the benefits associated with our subscription plans.\n\n- **User** : Is there a free trial available?\n - **Agent response**: I'll check if there's a free trial available for our subscriptions.",
"model": "gpt-4o",
"controlType": "relinquish_to_parent",
"ragDataSources": [
"67e1612510540d9027909e10"
],
"ragK": 3,
"ragReturnType": "content",
"tools": [],
"prompts": [],
"connectedAgents": []
}
],
"tools": [
{
"name": "get_order_details",
"description": "Tool to fetch the user's order details.",
"parameters": {
"type": "object",
"properties": {
"order_id": {
"type": "string",
"description": "The unique identifier for the order."
}
},
"required": [
"order_id"
]
}
},
{
"name": "get_delivery_status",
"description": "Tool to fetch the delivery status of an order.",
"parameters": {
"type": "object",
"properties": {
"order_id": {
"type": "string",
"description": "The unique identifier for the order."
}
},
"required": [
"order_id"
]
},
"mockTool": true,
"mockInstructions": "Give a mock response for a door dash order delivery status."
}
],
"prompts": [
{
"name": "Style prompt",
"type": "style_prompt",
"prompt": "You should be empathetic and helpful."
},
{
"name": "Greeting",
"type": "greeting",
"prompt": "Hello! How can I help you?"
}
],
"startAgent": "DoorDash Support Hub",
"mcpServers": [
{
"name": "delivery",
"url": "http://localhost:8000/sse"
}
],
"toolWebhookUrl": "http://127.0.0.1:4020/tool_call"
},
"lastResponse": {
"messages": [
{
"content": "Hi there! How can I help you with your DoorDash query? Are you inquiring about a missing item, delivery status, or subscription details?",
"created_at": null,
"response_type": "internal",
"role": "assistant",
"sender": "DoorDash Support Hub"
},
{
"content": "Hi there! How can I help you with your DoorDash query? Are you inquiring about a missing item, delivery status, or subscription details?",
"created_at": null,
"response_type": "external",
"role": "assistant",
"sender": "DoorDash Support Hub >> External"
"citations": [
{
"url": "https://www.nerdwallet.com/article/travel/centurion-black-card?utm_source=openai",
"title": "10 Things to Know About the AmEx Centurion Card - NerdWallet",
"start_index": 602,
"end_index": 702
},
{
"url": "https://www.fool.com/the-ascent/credit-cards/articles/your-guide-to-getting-an-amex-black-card/?utm_source=openai",
"title": "Your Guide to Getting an Amex Black Card",
"start_index": 849,
"end_index": 976
},
{
"url": "https://finance.yahoo.com/personal-finance/american-express-centurion-card-213619679.html?utm_source=openai",
"title": "Are you rich enough to score an Amex Centurion Card? (Spoiler: You're not)",
"start_index": 1063,
"end_index": 1193
},
{
"url": "https://thepointsguy.com/news/you-can-now-request-an-invite-to-the-amex-centurion-card/?utm_source=openai",
"title": "You can now request an invite to the Amex Centurion card - The Points Guy",
"start_index": 1499,
"end_index": 1626
},
{
"url": "https://www.forbes.com/advisor/credit-cards/reviews/centurion-from-american-express/?utm_source=openai",
"title": "American Express Centurion Black Card Review: What To Expect In 2025 – Forbes Advisor",
"start_index": 1824,
"end_index": 1942
}
]
}
],
"state": {
"agent_data": [
]
},
"messages": [
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T07:17:55.790Z",
"role": "assistant",
"tool_calls": [
{
"instructions": "## 🧑‍💼 Role:\nYou are responsible for directing DoorDash-related queries to appropriate agents.\n\n---\n## ⚙️ Steps to Follow:\n1. Greet the user and ask which DoorDash-related query they need help with (e.g., 'Are you inquiring about a missing item, delivery status, or subscription details?').\n2. If the query matches a specific task, direct the user to the corresponding agent:\n - Missing Items → [@agent:Missing Items]\n - Delivery Status → [@agent:Delivery Status]\n - Subscription Info → [@agent:Subscription Info]\n3. If the query doesn't match any specific task, respond with 'I'm sorry, I didn't understand. Could you clarify your request?' or escalate to human support.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Missing items queries\n- Delivery status queries\n- Subscription-related queries\n\n❌ Out of Scope:\n- Issues unrelated to DoorDash\n- General knowledge queries\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Direct queries to specific DoorDash agents promptly.\n- Call [@agent:Escalation] agent for unrecognized queries.\n\n🚫 Don'ts:\n- Engage in detailed support.\n- Extend the conversation beyond DoorDash.\n- Provide user-facing text such as 'I will connect you now...' when calling another agent\n\n# Examples\n- **User** : I need help with a missing item in my order.\n - **Agent actions**: Call [@agent:Missing Items](#mention)\n\n- **User** : Can you tell me the status of my delivery?\n - **Agent actions**: Call [@agent:Delivery Status](#mention)\n\n- **User** : How are you today?\n - **Agent response**: I'm doing great. What would you like help with today?\n\n- **User** : Can you reset my account settings?\n - **Agent actions**: Call [@agent:Escalation](#mention)\n\n- **User** : I have a question about my order.\n - **Agent response**: Could you specify if it's about a missing item, delivery status, or subscription details?\n\n- **User** : What are the available subscription plans?\n - **Agent actions**: Call [@agent:Subscription Info](#mention)",
"name": "DoorDash Support Hub"
},
{
"instructions": "Ensure that the agent response is terse and to the point.",
"name": "Post process"
},
{
"instructions": "Get the user's contact information and let them know that their request has been escalated.",
"name": "Escalation"
},
{
"instructions": "## 🧑‍💼 Role:\nHelp users resolve issues with missing items in their orders.\n\n---\n## ⚙️ Steps to Follow:\n1. Fetch the order details using the [@tool:get_order_details] tool.\n2. Confirm the missing items with the user.\n3. Provide resolution options or escalate if unresolved.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Resolving missing items issues\n\n❌ Out of Scope:\n- Delivery status queries\n- General knowledge queries\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Use [@tool:get_order_details](#mention) to fetch accurate order information.\n- Provide clear resolution options.\n\n🚫 Don'ts:\n- Assume missing items without user confirmation.\n- Extend the conversation beyond missing items.\n\n# Examples\n- **User** : I didn't receive my fries with my order.\n - **Agent response**: Let me check your order details. Could you please provide your order ID?\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : My order is missing a drink.\n - **Agent response**: I apologize for the inconvenience. Let's verify your order details. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : I didn't get the extra sauce I ordered.\n - **Agent response**: Let's check your order details to confirm. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : My burger is missing from the order.\n - **Agent response**: I'm sorry to hear that. Let's verify your order details. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_order_details](#mention)\n\n- **User** : I didn't get my dessert.\n - **Agent response**: Let's check your order details to confirm. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_order_details](#mention)",
"name": "Missing Items"
},
{
"instructions": "## 🧑‍💼 Role:\nHelp users with queries related to the delivery status of their orders.\n\n---\n## ⚙️ Steps to Follow:\n1. Fetch the delivery status using the [@tool:get_delivery_status] tool.\n2. Provide the user with the current delivery status.\n3. Offer additional assistance if needed.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Providing delivery status updates\n\n❌ Out of Scope:\n- Resolving missing items issues\n- General knowledge queries\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Use [@tool:get_delivery_status](#mention) to fetch accurate delivery information.\n- Provide clear and concise status updates.\n\n🚫 Don'ts:\n- Provide status updates without fetching current information.\n- Extend the conversation beyond delivery status.\n\n# Examples\n- **User** : Where is my order?\n - **Agent response**: Let me check the delivery status for you. Could you please provide your order ID?\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : Is my order on the way?\n - **Agent response**: I'll check the delivery status for you. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : When will my order arrive?\n - **Agent response**: Let me find out the delivery status. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : How long until my order gets here?\n - **Agent response**: I'll check the delivery status for you. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)\n\n- **User** : Is my order delayed?\n - **Agent response**: Let me check the delivery status for you. Could you provide your order ID?\n - **Agent actions**: Call [@tool:get_delivery_status](#mention)",
"name": "Delivery Status"
},
{
"instructions": "## 🧑‍💼 Role:\nProvide information and answer questions related to subscriptions using RAG.\n\n---\n## ⚙️ Steps to Follow:\n1. Use RAG to retrieve relevant information about subscriptions.\n2. Answer the user's questions based on the retrieved information.\n3. If the user's query is outside the scope of subscriptions, inform them politely.\n\n---\n## 🎯 Scope:\n✅ In Scope:\n- Subscription plans and pricing\n- Subscription features and benefits\n\n❌ Out of Scope:\n- Non-subscription-related queries\n- Detailed account management\n\n---\n## 📋 Guidelines:\n✔️ Dos:\n- Use RAG to provide accurate and up-to-date information.\n- Be clear and concise in your responses.\n\n🚫 Don'ts:\n- Provide information without using RAG.\n- Extend the conversation beyond subscription topics.\n\n# Examples\n- **User** : What are the available subscription plans?\n - **Agent response**: Let me check the available subscription plans for you.\n\n- **User** : How much does the premium subscription cost?\n - **Agent response**: I'll find the current pricing for the premium subscription.\n\n- **User** : Can I change my subscription plan?\n - **Agent response**: I'll provide information on how to change your subscription plan.\n\n- **User** : What benefits do I get with a subscription?\n - **Agent response**: Let me retrieve the benefits associated with our subscription plans.\n\n- **User** : Is there a free trial available?\n - **Agent response**: I'll check if there's a free trial available for our subscriptions.",
"name": "Subscription Info"
"id": "ws_6819b79705a08192a819334a0c7900b6004e105788fca541",
"function": {
"name": "web_search",
"arguments": "{\"search_id\": \"ws_6819b79705a08192a819334a0c7900b6004e105788fca541\"}"
},
"type": "function"
}
],
"last_agent_name": "DoorDash Support Hub"
"agenticSender": "Card Application Process",
"agenticResponseType": "internal"
},
"tokens_used": {
"completion": 50,
"prompt": 50,
"total": 100
{
"version": "v1",
"chatId": "",
"createdAt": "2025-05-06T07:17:55.790Z",
"role": "assistant",
"content": "The American Express Centurion Card, commonly known as the \"Black Card,\" is an invitation-only charge card designed for high-net-worth individuals. To be considered for an invitation, you typically need to meet the following criteria:\n\n- **Existing American Express Relationship**: You should have an active American Express card account.\n\n- **High Annual Spending**: While American Express does not publicly disclose specific spending thresholds, reports suggest that spending between $250,000 and $500,000 annually on your American Express cards may increase your chances of receiving an invitation. ([nerdwallet.com](https://www.nerdwallet.com/article/travel/centurion-black-card?utm_source=openai))\n\n- **Luxury Spending Patterns**: Expenditures on luxury items, such as high-end travel, fine dining, and premium goods, are considered favorable. ([fool.com](https://www.fool.com/the-ascent/credit-cards/articles/your-guide-to-getting-an-amex-black-card/?utm_source=openai))\n\n- **Excellent Credit Score**: A credit score of 800 or higher is typically expected. ([finance.yahoo.com](https://finance.yahoo.com/personal-finance/american-express-centurion-card-213619679.html?utm_source=openai))\n\nIf you believe you meet these criteria, you can express your interest by visiting the official Centurion website and submitting a request for consideration. Please note that submitting a request does not guarantee an invitation, as American Express evaluates each request based on its internal criteria. ([thepointsguy.com](https://thepointsguy.com/news/you-can-now-request-an-invite-to-the-amex-centurion-card/?utm_source=openai))\n\nShould you receive an invitation and choose to accept it, be prepared for the following fees:\n\n- **Initiation Fee**: A one-time fee of $10,000.\n\n- **Annual Fee**: An ongoing annual fee of $5,000. ([forbes.com](https://www.forbes.com/advisor/credit-cards/reviews/centurion-from-american-express/?utm_source=openai))\n\nPlease be aware that the Centurion Card is designed for individuals with substantial financial resources and specific spending habits. If you do not meet these criteria, American Express offers a range of other premium cards that might better suit your needs. ",
"agenticSender": "Card Application Process",
"agenticResponseType": "external"
}
}
}
]
}
}