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V1 docs push (#86)

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* updated docs (again)

* updated the LLMs section, prompt processing section and the RAG section of the docs

---------

Co-authored-by: Salman Paracha <salmanparacha@MacBook-Pro-261.local>
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14
docs/source/observability/tracing.rst
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@ -175,33 +175,33 @@ specialized services and external systems.
Trace Breakdown:
****************
- **Customer Interaction**:
- Customer Interaction:
- Span 1: Customer initiates a request via the AI-powered chatbot for billing support (e.g., asking for payment details).
- **AI Agent 1 (Main - Arch)**:
- AI Agent 1 (Main - Arch):
- Span 2: AI Agent 1 (Main) processes the request and identifies it as related to billing, forwarding the request
to an external payment service.
- Span 3: AI Agent 1 determines that additional technical support is needed for processing and forwards the request
to AI Agent 2.
- **External Payment Service**:
- External Payment Service:
- Span 4: The external payment service processes the payment-related request (e.g., verifying payment status) and sends
the response back to AI Agent 1.
- **AI Agent 2 (Tech - Arch)**:
- AI Agent 2 (Tech - Arch):
- Span 5: AI Agent 2, responsible for technical queries, processes a request forwarded from AI Agent 1 (e.g., checking for
any account issues).
- Span 6: AI Agent 2 forwards the query to Internal Tech Support for further investigation.
- **Internal Tech Support**:
- Internal Tech Support:
- Span 7: Internal Tech Support processes the request (e.g., resolving account access issues) and responds to AI Agent 2.
- **AI Agent 3 (Orders - Arch)**:
- AI Agent 3 (Orders - Arch):
- Span 8: AI Agent 3 handles order-related queries. AI Agent 1 forwards the request to AI Agent 3 after payment verification
is completed.
- Span 9: AI Agent 3 forwards a request to the Inventory Management system to confirm product availability for a pending order.
- **Inventory Management**:
- Inventory Management:
- Span 10: The Inventory Management system checks stock and availability and returns the information to AI Agent 3.
Integrating with Tracing Tools