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31 lines
516 B
YAML
31 lines
516 B
YAML
name: support_tickets
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table: support_tickets
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grain:
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- ticket_id
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columns:
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- name: ticket_id
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type: number
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- name: account_id
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type: number
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- name: closed_at
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type: time
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role: time
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- name: created_at
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type: time
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role: time
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- name: first_response_at
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type: time
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role: time
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- name: resolved_at
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type: time
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role: time
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- name: severity
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type: string
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- name: sla_breached
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type: string
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- name: status
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type: string
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joins:
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- to: accounts
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'on': account_id = accounts.account_id
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relationship: many_to_one
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