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46 lines
1.7 KiB
Text
46 lines
1.7 KiB
Text
---
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title: "Webhook"
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description: "Webhook node allow you to sync the result of Voice Agent runs to your external systems, like CRM or to other workflow orchestrator like Zapier or n8n."
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---
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## Video Tutorial
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<iframe
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width="560"
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height="315"
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src="https://www.youtube.com/embed/oqUm4lLG4eU?si=kXvOtOzvKlEYE6G0"
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title="Webhook Configuration Tutorial"
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frameBorder="0"
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allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share"
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referrerPolicy="strict-origin-when-cross-origin"
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allowFullScreen
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></iframe>
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<Note>
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You can have multiple Webhook Nodes for a single Voice Agent, if you want to sync the result of the call at multiple places.
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</Note>
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### Creating the Webhook Payload
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The payload can contain a valid JSON, and you can reference variables while constructing that payload. You can reference below variables while constructing the payload.
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- `{{workflow_run_id}}` Unique ID of the Agent run
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- `{{workflow_id}}` ID of the Agent
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- `{{workflow_name}}` Name of the workflow
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- `{{initial_context.*}}` [Initial context variables](/core-concepts/context-and-variables#initial_context)
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- `{{gathered_context.*}}` [Extracted variables](/core-concepts/context-and-variables#gathered_context)
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- `{{cost_info.call_duration_seconds}}` Call duration
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- `{{recording_url}}` Call recording URL
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- `{{transcript_url}}` Transcript URL
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An example of the payload is given below
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```
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{
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"call_id": "{{workflow_run_id}}",
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"first_name": "{{initial_context.first_name}}",
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"rsvp": "{{gathered_context.rsvp}}",
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"duration": "{{cost_info.call_duration_seconds}}",
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"recording_url": "{{recording_url}}",
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"transcript_url": "{{transcript_url}}"
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}
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```
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