mirror of
https://github.com/dograh-hq/dograh.git
synced 2026-06-07 07:55:16 +02:00
35 lines
1.2 KiB
Text
35 lines
1.2 KiB
Text
---
|
|
title: "Overview"
|
|
description: "Initiate outbound calls and trigger agents via the API"
|
|
---
|
|
|
|
| Method | Endpoint | Quick Link |
|
|
|---|---|---|
|
|
| `POST` | `/public/agent/{uuid}` | [Trigger an outbound call](/api-reference/calls/trigger) |
|
|
| `GET` | `/workflow/{workflow_id}/runs/{run_id}` | [Retrieve call details](/api-reference/calls/get-run) |
|
|
| `GET` | `/public/download/workflow/{token}/{artifact_type}` | [Download recordings and transcripts](/api-reference/calls/download) |
|
|
| `POST` | `/telephony/inbound/{workflow_id}` | [Inbound call webhook](/api-reference/calls/inbound) |
|
|
|
|
## Using initial context
|
|
|
|
`initial_context` passes runtime data into the agent at call time. Values are available as template variables in your agent's prompt using double-brace syntax.
|
|
|
|
```json
|
|
{
|
|
"initial_context": {
|
|
"customer_name": "Jane",
|
|
"appointment_date": "March 15"
|
|
}
|
|
}
|
|
```
|
|
|
|
Your agent prompt can then reference `{{customer_name}}` and `{{appointment_date}}` and they will be substituted when the call starts.
|
|
|
|
## Run status values
|
|
|
|
| Status | Description |
|
|
|---|---|
|
|
| `pending` | Call queued but not yet connected |
|
|
| `in_progress` | Call is live |
|
|
| `completed` | Call ended normally |
|
|
| `failed` | Call failed before or during execution |
|