dograh/api/services/workflow/qa/metrics.py
2026-02-25 17:17:48 +05:30

37 lines
1.3 KiB
Python

"""Call metrics computation from raw event logs."""
from pipecat.utils.enums import RealtimeFeedbackType
def compute_call_metrics(
logs: list[dict], call_duration_seconds: float | None = None
) -> dict:
"""Pre-compute quantitative metrics from raw call logs."""
latencies = []
ttfb_values = []
for event in logs:
if event["type"] == RealtimeFeedbackType.LATENCY_MEASURED.value:
latencies.append(event["payload"]["latency_seconds"])
elif event["type"] == RealtimeFeedbackType.TTFB_METRIC.value:
ttfb_values.append(event["payload"]["ttfb_seconds"])
turns = set()
for event in logs:
if event["type"] in (
RealtimeFeedbackType.USER_TRANSCRIPTION.value,
RealtimeFeedbackType.BOT_TEXT.value,
):
turns.add(event.get("turn", 0))
return {
"call_duration_seconds": call_duration_seconds,
"num_turns": len(turns),
"avg_latency_seconds": (
round(sum(latencies) / len(latencies), 2) if latencies else None
),
"avg_ttfb_seconds": (
round(sum(ttfb_values) / len(ttfb_values), 2) if ttfb_values else None
),
"max_latency_seconds": round(max(latencies), 2) if latencies else None,
}