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14 lines
668 B
Text
14 lines
668 B
Text
---
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title: "QA"
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description: "QA node allows you to run post-call quality analysis on your Voice Agent runs"
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---
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The QA node lets you define quality analysis criteria that are automatically evaluated after each call ends. Use it to score agent performance, check compliance, or extract structured insights from conversations.
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### Creating a QA Node
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You can add a QA node to your workflow from the Voice Agent Builder. Once added, configure the analysis criteria that you want to evaluate for each call.
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### Viewing QA Results
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After a call completes, the QA analysis runs automatically. You can view the results on the **Run Detail** page for each individual run.
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