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33 lines
1.2 KiB
Text
33 lines
1.2 KiB
Text
---
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title: "Webhook"
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description: "Webhook node allow you to sync the result of Voice Agent runs to your external systems, like CRM or to other workflow orchestrator like Zapier or n8n."
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---
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<Note>
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You can have multiple Webhook Nodes for a single Voice Agent, if you want to sync the result of the call at multiple places.
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</Note>
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### Creating the Webhook Payload
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The payload can contain a valid JSON, and you can reference variables while constructing that payload. You can reference below variables while constructing the payload.
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- `{{workflow_run_id}}` Unique ID of the Agent run
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- `{{workflow_id}}` ID of the Agent
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- `{{workflow_name}}` Name of the workflow
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- `{{initial_context.*}}` Initial context variables
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- `{{gathered_context.*}}` Extracted variables
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- `{{cost_info.call_duration_seconds}}` Call duration
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- `{{recording_url}}` Call recording URL
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- `{{transcript_url}}` Transcript URL
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An example of the payload is given below
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```
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{
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"call_id": "{{workflow_run_id}}",
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"first_name": "{{initial_context.first_name}}",
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"rsvp": "{{gathered_context.rsvp}}",
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"duration": "{{cost_info.call_duration_seconds}}",
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"recording_url": "{{recording_url}}",
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"transcript_url": "{{transcript_url}}"
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}
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```
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