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docs: update Tuner integration to use Dograh provider (#457)
* update tuner documentation * docs: update Tuner integration walkthrough video Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com> --------- Co-authored-by: mohamed salem <259547077+mohamedsalem-bot@users.noreply.github.com> Co-authored-by: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
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@ -6,7 +6,7 @@ description: "Connect Dograh to Tuner — the observability, simulation, and tes
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<iframe
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width="100%"
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height="400"
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src="https://www.youtube.com/embed/Zxse1yLorbk"
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src="https://www.youtube.com/embed/mFfMIsK-qPM"
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title="Tuner Integration Walkthrough"
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frameBorder="0"
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allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture"
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@ -26,11 +26,11 @@ The Tuner integration node automatically sends your completed call data (transcr
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### 1. Create an agent in Tuner
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Log in to [Tuner](https://app.usetuner.ai) and create a new agent. When configuring the agent, set the **Provider** to **Custom API** — this is required for the Dograh integration.
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Log in to [Tuner](https://app.usetuner.ai) and create a new agent. When configuring the agent, set the **Provider** to **Dograh**. Enter your **Agent Name** and choose the **Call Direction** (Inbound or Outbound) for your setup. The **Agent Remote ID** is auto-generated after you create the agent.
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<img
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src="/images/tuner-create-agent.png"
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alt="Create a New Agent modal in Tuner — set Provider to Custom API"
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alt="Create a New Agent modal in Tuner — set Provider to Dograh"
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/>
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@ -40,7 +40,7 @@ You'll need three values from your Tuner account:
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| Credential | Where to find it |
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|---|---|
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| **Agent ID** | Agent Settings → Agent Remote ID |
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| **Agent ID** | Agent Settings → Agent Connection → Agent Remote ID |
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| **Workspace ID** | Workspace Settings → General Settings → Workspace ID |
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| **API Key** | Workspace Settings → Tuner API Key |
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@ -117,7 +117,7 @@ To temporarily stop exporting calls to Tuner, open the Tuner node configuration
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| Calls not appearing in Tuner | Verify all three credentials are correct with no extra whitespace |
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| Node shows "Not configured" | Open the node and fill in Agent ID, Workspace ID, and API Key |
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| Workflow not sending data | Make sure the workflow is published, not just saved as a draft |
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| Wrong agent in Tuner | Confirm the Tuner agent's Provider is set to **Custom API** |
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| Wrong agent in Tuner | Confirm the Tuner agent's Provider is set to **Dograh** |
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## Learn more
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