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feat: add vici dial controls from UI (#563)
* ViciDial Working * feat(telephony): add FreeSWITCH provider to upstream-PBX seam Generalize the upstream-PBX capture and control paths to dispatch by provider. FreeSWITCH bridges in with X-PBX-* headers and is driven over the Event Socket Library (uuid_kill / uuid_transfer) by the channel UUID, alongside the existing VICIdial ra_call_control path. Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com> * add vici specific configs * feat(telephony): env-based VICIdial config + address3 post-call routing Move VICIdial agent/non-agent API and FreeSWITCH ESL connection settings out of hardcoded POC values into environment variables so the same image works against a PBX on another server. Add VICIdial update_lead forwarding: X-VICI-UPDATE-LEAD_* extracted variables are mapped to lead columns and pushed via the non-agent API before a transfer, with reserved API-control params dropped. Add hardcoded address3 disposition routing (Y/N -> in-group transfer, else hang up) and a synchronous final variable extraction so the transfer path sees the freshest conversation state. Skip upstream_pbx capture on non-PJSIP channels to avoid Asterisk 500s. Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com> * chore: run formatter * feat: make vici configurable from UI * chore: clean up PR * fix: incorporate review comments * chore: incorporate review comments * chore: generate client * chore: incporporate review comments * chore: incorporate review comments --------- Co-authored-by: Dograh POC <payment@dograh.com> Co-authored-by: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
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51 changed files with 2886 additions and 102 deletions
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api/services/telephony/external_pbx.py
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api/services/telephony/external_pbx.py
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"""Provider-neutral helpers for external-PBX workflow mappings."""
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from __future__ import annotations
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from typing import Any, Iterable, Mapping
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def _read_path(context: Mapping[str, Any], path: str) -> Any:
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normalized = path.strip()
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if normalized.startswith("gathered_context."):
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normalized = normalized.removeprefix("gathered_context.")
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current: Any = context
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for part in normalized.split("."):
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if not isinstance(current, Mapping):
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return None
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current = current.get(part)
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if current is None and "." not in normalized:
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extracted = context.get("extracted_variables")
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if isinstance(extracted, Mapping):
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current = extracted.get(normalized)
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return current
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def resolve_external_pbx_field_mappings(
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gathered_context: Mapping[str, Any] | None,
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mappings: Iterable[Mapping[str, Any]] | None,
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) -> dict[str, str]:
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"""Return provider field -> non-empty gathered-context value."""
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context = gathered_context or {}
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resolved: dict[str, str] = {}
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for mapping in mappings or []:
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context_path = str(mapping.get("context_path", "")).strip()
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destination_field = str(mapping.get("destination_field", "")).strip()
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if not context_path or not destination_field:
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continue
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value = _read_path(context, context_path)
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if value is None:
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continue
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text = str(value).strip()
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if text:
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resolved[destination_field] = text
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return resolved
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