fix: fix cloudonix call hangup (#154)

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Abhishek 2026-02-13 11:44:10 +05:30 committed by GitHub
parent a75bc72cb5
commit b9ddd30813
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10 changed files with 104 additions and 111 deletions

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@ -1,3 +1,7 @@
"""
Route for 3rd party integrations. Currently being backed by nango.
"""
from dataclasses import dataclass
from typing import Any, Dict, List, Optional, TypedDict

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@ -22,7 +22,7 @@ from typing import Dict, List, Optional
from aiortc import RTCIceServer
from aiortc.sdp import candidate_from_sdp
from fastapi import APIRouter, Depends, WebSocket, WebSocketDisconnect
from fastapi import APIRouter, Depends, HTTPException, WebSocket, WebSocketDisconnect
from loguru import logger
from starlette.websockets import WebSocketState
@ -390,6 +390,11 @@ async def signaling_websocket(
user: UserModel = Depends(get_user_ws),
):
"""WebSocket endpoint for WebRTC signaling with ICE trickling."""
workflow_run = await db_client.get_workflow_run(workflow_run_id, user.id)
if not workflow_run:
logger.warning(f"workflow run {workflow_run_id} not found for user {user.id}")
raise HTTPException(status_code=400, detail="Bad workflow_run_id")
await signaling_manager.handle_websocket(
websocket, workflow_id, workflow_run_id, user
)

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@ -266,7 +266,6 @@ async def run_pipeline_vobiz(
async def run_pipeline_cloudonix(
websocket_client: WebSocket,
stream_sid: str,
call_sid: str,
workflow_id: int,
workflow_run_id: int,
user_id: int,
@ -275,10 +274,15 @@ async def run_pipeline_cloudonix(
logger.debug(
f"Running pipeline for Cloudonix connection with workflow_id: {workflow_id} and workflow_run_id: {workflow_run_id}"
)
set_current_run_id(workflow_run_id)
workflow_run = await db_client.get_workflow_run_by_id(workflow_run_id)
call_id = workflow_run.gathered_context.get("call_id")
if not call_id:
logger.warning("call_id not found in gathered_context")
raise Exception()
# Store call ID in cost_info for later cost calculation (provider-agnostic)
cost_info = {"call_id": call_sid}
cost_info = {"call_id": call_id}
await db_client.update_workflow_run(workflow_run_id, cost_info=cost_info)
# Get workflow to extract all pipeline configurations
@ -293,26 +297,18 @@ async def run_pipeline_cloudonix(
"ambient_noise_configuration"
]
# Retrieve session_token from workflow_run gathered_context
workflow_run = await db_client.get_workflow_run(workflow_run_id)
session_token = None
if workflow_run and workflow_run.gathered_context:
session_token = workflow_run.gathered_context.get("session_token")
logger.debug(f"Retrieved session_token from workflow_run: {session_token}")
# Create audio configuration for Cloudonix
audio_config = create_audio_config(WorkflowRunMode.CLOUDONIX.value)
transport = await create_cloudonix_transport(
websocket_client,
call_id,
stream_sid,
call_sid,
workflow_run_id,
audio_config,
workflow.organization_id,
vad_config,
ambient_noise_config,
session_token,
)
await _run_pipeline(
transport,

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@ -94,14 +94,13 @@ async def create_twilio_transport(
async def create_cloudonix_transport(
websocket_client: WebSocket,
call_id: str,
stream_sid: str,
call_sid: str,
workflow_run_id: int,
audio_config: AudioConfig,
organization_id: int,
vad_config: dict | None = None,
ambient_noise_config: dict | None = None,
session_token: str | None = None,
):
"""Create a transport for Cloudonix connections"""
@ -125,11 +124,10 @@ async def create_cloudonix_transport(
from pipecat.serializers.cloudonix import CloudonixFrameSerializer
serializer = CloudonixFrameSerializer(
call_id=call_id,
stream_sid=stream_sid,
call_sid=call_sid,
domain_id=domain_id,
bearer_token=bearer_token,
session_token=session_token,
)
return FastAPIWebsocketTransport(

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@ -395,10 +395,6 @@ class CloudonixProvider(TelephonyProvider):
await websocket.close(code=4400, reason="Expected connected event")
return
logger.debug(
f"Cloudonix WebSocket connected for workflow_run {workflow_run_id}"
)
# Wait for "start" event with stream details
start_msg = await websocket.receive_text()
logger.debug(f"Received start message: {start_msg}")
@ -418,9 +414,14 @@ class CloudonixProvider(TelephonyProvider):
await websocket.close(code=4400, reason="Missing stream identifiers")
return
logger.debug(
f"Cloudonix WebSocket connected for workflow_run {workflow_run_id} "
f"stream_sid: {stream_sid} call_sid: {call_sid}"
)
# Run the Cloudonix pipeline
await run_pipeline_cloudonix(
websocket, stream_sid, call_sid, workflow_id, workflow_run_id, user_id
websocket, stream_sid, workflow_id, workflow_run_id, user_id
)
except Exception as e:

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@ -110,7 +110,7 @@ class TwilioProvider(TelephonyProvider):
return CallInitiationResult(
call_id=response_data["sid"],
status=response_data.get("status", "queued"),
provider_metadata={}, # Twilio doesn't need to persist extra data
provider_metadata={"call_id": response_data["sid"]},
raw_response=response_data,
)

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@ -150,7 +150,7 @@ class VobizProvider(TelephonyProvider):
return CallInitiationResult(
call_id=call_id,
status="queued", # Vobiz returns "message": "call fired"
provider_metadata={},
provider_metadata={"call_id": call_id},
raw_response=response_data,
)

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@ -138,10 +138,8 @@ class VonageProvider(TelephonyProvider):
call_id=response_data["uuid"],
status=response_data.get("status", "started"),
provider_metadata={
"call_uuid": response_data[
"uuid"
] # Vonage needs UUID persisted for WebSocket
},
"call_uuid": response_data["uuid"]
}, # Vonage needs UUID persisted for WebSocket
raw_response=response_data,
)

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@ -7,6 +7,61 @@ from api.services.telephony.factory import get_telephony_provider
from pipecat.utils.run_context import set_current_run_id
async def _fetch_telephony_cost(workflow_run) -> dict | None:
"""Fetch telephony call cost. Returns a dict with cost_usd and provider_name, or None."""
if (
workflow_run.mode
not in [WorkflowRunMode.TWILIO.value, WorkflowRunMode.VONAGE.value]
or not workflow_run.cost_info
):
return None
call_id = workflow_run.cost_info.get("call_id")
if not call_id:
logger.warning(f"call_id not found in cost_info")
return None
provider_name = workflow_run.mode.lower() if workflow_run.mode else ""
workflow = await db_client.get_workflow_by_id(workflow_run.workflow_id)
if not workflow:
logger.warning("Workflow not found for workflow run")
raise Exception("Workflow not found")
provider = await get_telephony_provider(workflow.organization_id)
call_cost_info = await provider.get_call_cost(call_id)
if call_cost_info.get("status") == "error":
logger.error(
f"Failed to fetch {provider_name} call cost: {call_cost_info.get('error')}"
)
return None
cost_usd = call_cost_info.get("cost_usd", 0.0)
logger.info(
f"{provider_name.title()} call cost: ${cost_usd:.6f} USD for call {call_id}"
)
return {"cost_usd": cost_usd, "provider_name": provider_name}
async def _update_organization_usage(
org, dograh_tokens: float, duration_seconds: float, charge_usd: float | None
) -> None:
"""Update organization usage after a workflow run."""
org_id = org.id
await db_client.update_usage_after_run(
org_id, dograh_tokens, duration_seconds, charge_usd
)
if charge_usd is not None:
logger.info(
f"Updated organization usage with ${charge_usd:.2f} USD ({dograh_tokens} Dograh Tokens) and {duration_seconds}s duration for org {org_id}"
)
else:
logger.info(
f"Updated organization usage with {dograh_tokens} Dograh Tokens and {duration_seconds}s duration for org {org_id}"
)
async def calculate_workflow_run_cost(ctx, workflow_run_id: int):
# Set the run_id in context variable for consistent logging format
set_current_run_id(workflow_run_id)
@ -26,62 +81,20 @@ async def calculate_workflow_run_cost(ctx, workflow_run_id: int):
# Calculate cost breakdown
cost_breakdown = cost_calculator.calculate_total_cost(workflow_usage_info)
# Fetch telephony call cost for both Twilio and Vonage
telephony_cost_usd = 0.0
if (
workflow_run.mode
in [WorkflowRunMode.TWILIO.value, WorkflowRunMode.VONAGE.value]
and workflow_run.cost_info
):
# Get the call ID (provider-agnostic approach with backward compatibility)
call_id = workflow_run.cost_info.get("call_id")
# Fallback to legacy provider-specific fields if needed
if not call_id:
if workflow_run.mode == WorkflowRunMode.TWILIO.value:
call_id = workflow_run.cost_info.get("twilio_call_sid")
elif workflow_run.mode == WorkflowRunMode.VONAGE.value:
call_id = workflow_run.cost_info.get("vonage_call_uuid")
# Provider name is derived from workflow run mode
provider_name = workflow_run.mode.lower() if workflow_run.mode else ""
if call_id:
try:
# Get workflow to access organization_id
workflow = await db_client.get_workflow_by_id(
workflow_run.workflow_id
)
if not workflow:
logger.warning("Workflow not found for workflow run")
raise Exception("Workflow not found")
# Use telephony provider abstraction
provider = await get_telephony_provider(workflow.organization_id)
call_cost_info = await provider.get_call_cost(call_id)
if call_cost_info.get("status") != "error":
telephony_cost_usd = call_cost_info.get("cost_usd", 0.0)
cost_breakdown["telephony_call"] = telephony_cost_usd
cost_breakdown[f"{provider_name}_call"] = (
telephony_cost_usd # Keep backward compatibility
)
# Add telephony cost to the total
cost_breakdown["total"] = (
float(cost_breakdown["total"]) + telephony_cost_usd
)
logger.info(
f"{provider_name.title()} call cost: ${telephony_cost_usd:.6f} USD for call {call_id}"
)
else:
logger.error(
f"Failed to fetch {provider_name} call cost: {call_cost_info.get('error')}"
)
except Exception as e:
logger.error(f"Failed to fetch telephony call cost: {e}")
# Don't fail the whole cost calculation if telephony API fails
# Fetch telephony call cost
try:
telephony_cost = await _fetch_telephony_cost(workflow_run)
if telephony_cost:
telephony_cost_usd = telephony_cost["cost_usd"]
provider_name = telephony_cost["provider_name"]
cost_breakdown["telephony_call"] = telephony_cost_usd
cost_breakdown[f"{provider_name}_call"] = telephony_cost_usd
cost_breakdown["total"] = (
float(cost_breakdown["total"]) + telephony_cost_usd
)
except Exception as e:
logger.error(f"Failed to fetch telephony call cost: {e}")
# Don't fail the whole cost calculation if telephony API fails
# Store cost information back to the workflow run
# We'll add the cost breakdown to the workflow run
@ -106,6 +119,7 @@ async def calculate_workflow_run_cost(ctx, workflow_run_id: int):
charge_usd = duration_seconds * org.price_per_second_usd
cost_info = {
**workflow_run.cost_info,
"cost_breakdown": cost_breakdown,
"total_cost_usd": float(cost_breakdown["total"]),
"dograh_token_usage": dograh_tokens,
@ -118,42 +132,19 @@ async def calculate_workflow_run_cost(ctx, workflow_run_id: int):
cost_info["charge_usd"] = charge_usd
cost_info["price_per_second_usd"] = org.price_per_second_usd
# Preserve call ID (provider-agnostic with backward compatibility)
if workflow_run.cost_info:
# Preserve generic call_id if it exists
if "call_id" in workflow_run.cost_info:
cost_info["call_id"] = workflow_run.cost_info["call_id"]
# Also preserve legacy fields for backward compatibility
elif "twilio_call_sid" in workflow_run.cost_info:
cost_info["twilio_call_sid"] = workflow_run.cost_info["twilio_call_sid"]
elif "vonage_call_uuid" in workflow_run.cost_info:
cost_info["vonage_call_uuid"] = workflow_run.cost_info[
"vonage_call_uuid"
]
# Update workflow run with cost information
await db_client.update_workflow_run(run_id=workflow_run_id, cost_info=cost_info)
# Update organization usage if applicable
if org:
org_id = org.id
try:
duration_seconds = workflow_usage_info.get("call_duration_seconds", 0)
# Pass USD amount if organization has pricing
await db_client.update_usage_after_run(
org_id, dograh_tokens, duration_seconds, charge_usd
await _update_organization_usage(
org, dograh_tokens, duration_seconds, charge_usd
)
if charge_usd is not None:
logger.info(
f"Updated organization usage with ${charge_usd:.2f} USD ({dograh_tokens} Dograh Tokens) and {duration_seconds}s duration for org {org_id}"
)
else:
logger.info(
f"Updated organization usage with {dograh_tokens} Dograh Tokens and {duration_seconds}s duration for org {org_id}"
)
except Exception as e:
logger.error(
f"Failed to update organization usage for org {org_id}: {e}"
f"Failed to update organization usage for org {org.id}: {e}"
)
# Don't fail the whole task if usage update fails

@ -1 +1 @@
Subproject commit 1bd0ea6b44518040c87074c6086e4fedc0864ca9
Subproject commit e180bd3c2abc3cebbdf5e2d7955d9928cca5d219