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Resolve an issue with direct socket connections using the wrong event… (#289)

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* Resolve an issue with direct socket connections using the wrong event data.

* Resolve the formatting issus in the provider file

* chore: fix import ordering with ruff

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>

---------

Co-authored-by: Nir Simionovich <nirs@cloudonix.io>
Co-authored-by: Abhishek Kumar <abhishek@a6k.me>
Co-authored-by: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
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Nir Simionovich 2026-05-14 15:50:14 +03:00 • committed by GitHub
parent 5a59936b16
commit 7df73beea3
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1 changed files with 27 additions and 14 deletions
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41
api/services/telephony/providers/cloudonix/provider.py
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@ -544,12 +544,13 @@ class CloudonixProvider(TelephonyProvider):
try:
stream_sid = start_msg["start"]["streamSid"]
call_sid = start_msg["start"]["callSid"]
call_session = start_msg["start"]["session"]
except KeyError:
logger.error("Missing streamSid or callSid in start message")
logger.error("Missing streamSid or callSid or session in start message")
await websocket.close(code=4400, reason="Missing stream identifiers")
return
if not await self._validate_session(domain_id, call_sid, bearer_token):
if not await self._validate_session(domain_id, call_session, bearer_token):
await websocket.close(
code=4400, reason="Cloudonix session validation failed"
)
@ -557,7 +558,7 @@ class CloudonixProvider(TelephonyProvider):
logger.info(
f"Cloudonix agent-stream connected for workflow_run "
f"{workflow_run_id} stream_sid={stream_sid} call_sid={call_sid} "
f"{workflow_run_id} stream_sid={stream_sid} call_sid={call_sid} session={call_session}"
f"telephony_configuration_id={config.id}"
)
@ -567,9 +568,9 @@ class CloudonixProvider(TelephonyProvider):
workflow_id=workflow_id,
workflow_run_id=workflow_run_id,
user_id=user_id,
call_id=call_sid,
call_id=call_session,
transport_kwargs={
"call_id": call_sid,
"call_id": call_session,
"stream_sid": stream_sid,
"bearer_token": bearer_token,
"domain_id": domain_id,
@ -581,17 +582,15 @@ class CloudonixProvider(TelephonyProvider):
raise
async def _validate_session(
self, domain_id: str, call_id: str, bearer_token: str
self, domain_id: str, call_session: str, bearer_token: str
) -> bool:
"""Confirm the session is live with Cloudonix.
Hits ``GET /customers/self/domains/{domain_id}/sessions/{call_id}``
Hits ``GET /customers/self/domains/{domain_id}/sessions/{call_session}``
with the supplied bearer token. A 200 response means both the
token is valid and the session exists.
"""
endpoint = (
f"{self.base_url}/customers/self/domains/{domain_id}/sessions/{call_id}"
)
endpoint = f"{self.base_url}/customers/self/domains/{domain_id}/sessions/{call_session}"
headers = {
"Authorization": f"Bearer {bearer_token}",
"Content-Type": "application/json",
@ -605,13 +604,13 @@ class CloudonixProvider(TelephonyProvider):
logger.error(
f"Cloudonix session validation failed: "
f"HTTP {response.status} domain_id={domain_id} "
f"call_id={call_id} body={body}"
f"call_id={call_session} body={body}"
)
return False
except Exception as e:
logger.error(
f"Cloudonix session validation error for domain_id={domain_id} "
f"call_id={call_id}: {e}"
f"call_id={call_session}: {e}"
)
return False
@ -952,10 +951,24 @@ class CloudonixProvider(TelephonyProvider):
**kwargs: Any,
) -> Dict[str, Any]:
"""
Cloudonix provider does not support call transfers.
Initiate a call transfer via Cloudonix.
Uses inline CXML to put the destination into a conference when they answer,
and a status callback to track the transfer outcome.
Args:
destination: The destination phone number (E.164 format)
transfer_id: Unique identifier for tracking this transfer
conference_name: Name of the conference to join the destination into
timeout: Transfer timeout in seconds
**kwargs: Additional Twilio-specific parameters
Returns:
Dict containing transfer result information
Raises:
NotImplementedError: Cloudonix call transfers are yet to be implemented
ValueError: If provider configuration is invalid
Exception: If Twilio API call fails
"""
raise NotImplementedError("Cloudonix provider does not support call transfers")