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chore: update documentation for telephony

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Abhishek Kumar 2026-05-02 16:59:17 +05:30
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19
docs/integrations/telephony/vobiz.mdx
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@ -13,7 +13,7 @@ Before setting up Vobiz integration, you'll need:
- A [Vobiz account](https://vobiz.com)
- Auth ID and Auth Token from your Vobiz dashboard
- A Vobiz **Application** (used for inbound webhook routing)
- A Vobiz **Application** (optional — leave the field blank in Dograh and we'll auto-create one for you on save, with the `answer_url` pre-set)
- At least one Vobiz phone number
- Dograh AI instance running and accessible
@ -23,9 +23,8 @@ Before setting up Vobiz integration, you'll need:
1. Log in to your Vobiz dashboard
2. Find your **Auth ID** and generate an **Auth Token** for API access
3. Navigate to the **Applications** section and create (or open) the application you'll use with Dograh
4. Copy the **Application ID** — Dograh will manage its `answer_url`
5. Navigate to **Phone Numbers** and copy the numbers you plan to use
3. (Optional) Navigate to the **Applications** section and create (or open) the application you'll use with Dograh, then copy its **Application ID**. Skip this if you want Dograh to auto-create the application for you on save.
4. Navigate to **Phone Numbers** and copy the numbers you plan to use
### Step 2: Configure in Dograh AI
@ -34,10 +33,18 @@ Before setting up Vobiz integration, you'll need:
3. Enter your credentials:
- Auth ID
- Auth Token
- Application ID
- Application ID — *optional*. Leave blank and Dograh will auto-create a Vobiz Application on save (with the `answer_url` already configured) and store its Application ID on this configuration.
4. Click **Save Configuration**
5. Open the configuration you just created and add at least one **phone number** (with country code in E.164 format, e.g. `+1234567890`). The default caller ID is used for outbound calls.
<Note>
If Dograh auto-created the Vobiz Application for you, you still need to
attach your Vobiz numbers to that application in the Vobiz Console under
**Applications**. The auto-created application is named
`dograh-<random>` — its Application ID is shown on the saved
configuration.
</Note>
### Step 3: Test Your Configuration
1. Create a test workflow
@ -46,7 +53,7 @@ Before setting up Vobiz integration, you'll need:
## Inbound Calling Setup
Vobiz numbers don't carry an `answer_url` directly — the URL lives on a Vobiz **Application**, and each number is linked to one application. **When you save an inbound workflow on a phone number, Dograh automatically pushes the webhook URL to your Vobiz Application's `answer_url`** (provided the credentials are correct).
Vobiz numbers don't carry an `answer_url` directly — the URL lives on a Vobiz **Application**, and each number is linked to one application. **When you save an inbound workflow on a phone number, Dograh automatically pushes the webhook URL to your Vobiz Application's `answer_url`** (provided the credentials are correct). If Dograh auto-created the application during configuration save, the `answer_url` is already set and this push is a no-op.
### Step 1: Link the Phone Number to Your Vobiz Application