apunkt/dograh
1
0
Fork 0
mirror of https://github.com/dograh-hq/dograh.git synced 2026-06-19 08:28:10 +02:00
Code Issues Projects Releases Packages Wiki Activity

chore: update docs for pre-call data fetch

Browse source
This commit is contained in:
Abhishek Kumar 2026-06-05 14:16:56 +05:30
parent 79ff04d8a9
commit 418592178c
7 changed files with 142 additions and 45 deletions
Download patch file Download diff file Expand all files Collapse all files

20
docs/core-concepts/context-and-variables.mdx
View file

@ -18,20 +18,10 @@ initial_context ──► Agent ──► gathered_context
Data available to the agent before the call starts — the contact's name, account details, appointment information, anything the agent should know upfront. It can be set from several places:
- **API trigger** — pass it in the request body when calling `POST /public/agent/{uuid}` or `POST /telephony/initiate-call`
- **Campaign CSV** — columns beyond `phone_number` automatically become `initial_context` fields for each contact's call
- **Dashboard** — set default template context variables on the agent, used when no external context is provided
```json
{
"phone_number": "+14155550100",
"initial_context": {
"customer_name": "Jane Smith",
"plan": "premium",
"renewal_date": "April 1"
}
}
```
- **[API trigger](/voice-agent/api-trigger)** — pass it in the request body when calling `POST /public/agent/{uuid}` or `POST /telephony/initiate-call`
- **[Campaign CSV](/core-concepts/campaigns)** — columns beyond `phone_number` automatically become `initial_context` fields for each contact's call
- **[Pre-call data fetch](/voice-agent/pre-call-data-fetch)** — enrich the context with data from your CRM or ERP via an HTTP call as the call starts, before the agent speaks
- **[Agent Settings](/voice-agent/template-variables#using-template-variables-for-testing)** — set template context variables on the agent for testing; they're included in test calls from the workflow editor and ignored on production calls
### Template variables
@ -103,7 +93,7 @@ Data the agent collects *during* the call. You configure what to extract in the
<img src="../images/extracted_variables.png" alt="Extracted variables" style={{border: "1px solid #d1d5db", borderRadius: "8px", maxWidth: "100%"}} />
`gathered_context` is returned in the run record after the call completes and is available in [webhook payloads](/developer/webhooks) for downstream processing.
`gathered_context` is returned in the run record after the call completes and is available in [webhook payloads](/developer/webhooks) for downstream processing. It is **not** available as a template variable in Agent prompts — prompts can only reference `initial_context` fields.
## Data flow example