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38 lines
1.3 KiB
Text
38 lines
1.3 KiB
Text
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---
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title: "End Call"
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description: "Allow your AI agent to terminate calls when conversations reach a natural conclusion or specific conditions are met."
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---
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The End Call tool enables your AI agent to terminate calls programmatically when conversations reach a natural conclusion, specific conditions are met, or when instructed by the caller.
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## How It Works
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The End Call tool provides a clean way to terminate conversations:
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1. **Agent Decision**: Your AI agent determines the call should end based on conversation context
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2. **Optional Message**: Agent can provide a closing message before ending the call
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3. **Clean Termination**: Call is terminated gracefully through the telephony provider
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4. **Call Disposition**: Call disposition is updated in the system
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## Configuration
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### Basic Settings
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- **End Message**: Optional closing message played before termination
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- **Reason**: Optional reason code for call termination tracking
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## Agent Usage
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Your AI agent can end calls during conversations:
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```
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end_call(message="Thank you for calling. Have a great day!", reason="conversation_complete")
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```
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Common scenarios:
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- Conversation has reached natural conclusion
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- User explicitly requests to end the call
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- Agent has completed all requested tasks
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- Call timeout or error conditions
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