dograh/api/services/telephony/external_pbx.py

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feat: add vici dial controls from UI (#563) * ViciDial Working * feat(telephony): add FreeSWITCH provider to upstream-PBX seam Generalize the upstream-PBX capture and control paths to dispatch by provider. FreeSWITCH bridges in with X-PBX-* headers and is driven over the Event Socket Library (uuid_kill / uuid_transfer) by the channel UUID, alongside the existing VICIdial ra_call_control path. Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com> * add vici specific configs * feat(telephony): env-based VICIdial config + address3 post-call routing Move VICIdial agent/non-agent API and FreeSWITCH ESL connection settings out of hardcoded POC values into environment variables so the same image works against a PBX on another server. Add VICIdial update_lead forwarding: X-VICI-UPDATE-LEAD_* extracted variables are mapped to lead columns and pushed via the non-agent API before a transfer, with reserved API-control params dropped. Add hardcoded address3 disposition routing (Y/N -> in-group transfer, else hang up) and a synchronous final variable extraction so the transfer path sees the freshest conversation state. Skip upstream_pbx capture on non-PJSIP channels to avoid Asterisk 500s. Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com> * chore: run formatter * feat: make vici configurable from UI * chore: clean up PR * fix: incorporate review comments * chore: incorporate review comments * chore: generate client * chore: incporporate review comments * chore: incorporate review comments --------- Co-authored-by: Dograh POC <payment@dograh.com> Co-authored-by: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
2026-07-20 21:57:34 +05:30
"""Provider-neutral helpers for external-PBX workflow mappings."""
from __future__ import annotations
from typing import Any, Iterable, Mapping
def _read_path(context: Mapping[str, Any], path: str) -> Any:
normalized = path.strip()
if normalized.startswith("gathered_context."):
normalized = normalized.removeprefix("gathered_context.")
current: Any = context
for part in normalized.split("."):
if not isinstance(current, Mapping):
return None
current = current.get(part)
if current is None and "." not in normalized:
extracted = context.get("extracted_variables")
if isinstance(extracted, Mapping):
current = extracted.get(normalized)
return current
def resolve_external_pbx_field_mappings(
gathered_context: Mapping[str, Any] | None,
mappings: Iterable[Mapping[str, Any]] | None,
) -> dict[str, str]:
"""Return provider field -> non-empty gathered-context value."""
context = gathered_context or {}
resolved: dict[str, str] = {}
for mapping in mappings or []:
context_path = str(mapping.get("context_path", "")).strip()
destination_field = str(mapping.get("destination_field", "")).strip()
if not context_path or not destination_field:
continue
value = _read_path(context, context_path)
if value is None:
continue
text = str(value).strip()
if text:
resolved[destination_field] = text
return resolved