SurfSense/surfsense_backend/app/alison_docs/classroom_faq.json
google-labs-jules[bot] d9bc5c30ea feat: Implement Alison AI Classroom IT Support Assistant
This commit introduces Alison, an AI-powered classroom IT support assistant, as a new module within the SurfSense application.

Key features of this implementation include:

- A new LangGraph-based agent for conversational troubleshooting.
- A custom knowledge base for IT support issues, located in the `alison_docs/` directory.
- An extension of the RAG pipeline to use Alison's knowledge base.
- Role-aware responses for professors and proctors.
- A configuration toggle to enable or disable the Alison module.
- Documentation for setting up and using Alison.
- An end-to-end test script to verify the functionality of the Alison agent.

The implementation follows the existing patterns in the codebase and is designed to be a self-contained module.

Note: The unit tests for the Alison agent are currently not passing due to issues with the test environment. Further work is needed to get the tests to run correctly.
2025-09-09 22:59:51 +00:00

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[
{
"issue": "Projector not displaying",
"causes": ["HDMI cable not connected", "Input source not selected"],
"resolution": [
"Check HDMI cable connection to laptop and projector",
"On projector remote, press 'Source' and select HDMI",
"Restart projector if display does not appear"
]
},
{
"issue": "Microphone not working",
"causes": ["Mic muted", "Wrong input device selected"],
"resolution": [
"Ensure mic is unmuted (hardware switch or Zoom/Teams mute button)",
"Check audio settings to confirm correct microphone is selected",
"If still not working, try reconnecting mic via USB"
]
},
{
"issue": "Zoom/Teams not starting",
"causes": ["Network connection issue", "App not updated"],
"resolution": [
"Check Wi-Fi connection",
"Restart Zoom/Teams",
"Update application to the latest version"
]
},
{
"issue": "Wi-Fi not connecting",
"causes": ["Incorrect password", "Network down"],
"resolution": [
"Re-enter NU-Secure password",
"Forget and reconnect to NU-Secure",
"Contact IT support if Wi-Fi is still unavailable"
]
}
]