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feat: update Privacy Policy with detailed data collection practices and usage information
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import type { Metadata } from "next";
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import Link from "next/link";
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export const metadata: Metadata = {
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title: "Privacy Policy | SurfSense",
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description: "Privacy Policy for SurfSense application",
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description:
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"Privacy Policy for SurfSense. Learn how we collect, use, and protect your data, and how third-party services such as Google AdSense use cookies on our site.",
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alternates: {
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canonical: "https://www.surfsense.com/privacy",
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},
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};
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/**
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* Update this date whenever you make a material change to the policy. Keeping
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* it as a static constant (rather than `new Date()`) avoids hydration
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* mismatches and makes the policy look professionally maintained to reviewers
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* (including AdSense reviewers).
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*/
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const LAST_UPDATED = "May 21, 2026";
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export default function PrivacyPolicy() {
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return (
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<div className="container max-w-4xl mx-auto py-12 px-4">
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<h1 className="text-4xl font-bold mb-8">Privacy Policy</h1>
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<div className="prose dark:prose-invert max-w-none">
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<p className="text-lg mb-6">Last updated: {new Date().toLocaleDateString()}</p>
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<p className="text-lg mb-6">Last updated: {LAST_UPDATED}</p>
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<section className="mb-8">
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<h2 className="text-2xl font-semibold mb-4">1. Introduction</h2>
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<p>
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Welcome to SurfSense. We respect your privacy and are committed to protecting your
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personal data. This privacy policy will inform you about how we look after your personal
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data when you visit our website and tell you about your privacy rights and how the law
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protects you.
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Welcome to SurfSense ("SurfSense", "we", "us", or "our"). We operate the website at{" "}
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<a href="https://www.surfsense.com">www.surfsense.com</a> and the SurfSense application
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(collectively, the "Service"). We respect your privacy and are committed to protecting
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your personal data. This Privacy Policy explains what data we collect, how we use it,
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who we share it with, and the rights you have over your data.
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</p>
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<p className="mt-4">
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By using our services, you acknowledge that you have read and understood this Privacy
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Policy. We reserve the right to modify this policy at any time, and such modifications
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shall be effective immediately upon posting the modified policy on this website.
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By accessing or using the Service, you acknowledge that you have read and understood
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this Privacy Policy. If you do not agree with our policies and practices, do not use
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the Service. We may modify this policy from time to time; material changes will be
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reflected by updating the "Last updated" date above.
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</p>
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</section>
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<section className="mb-8">
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<h2 className="text-2xl font-semibold mb-4">2. Data We Collect</h2>
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<p>
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We may collect, use, store and transfer different kinds of personal data about you which
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we have grouped together as follows:
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</p>
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<p>We collect the following categories of personal data:</p>
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<ul className="list-disc pl-6 my-4 space-y-2">
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<li>
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<strong>Identity Data</strong> includes first name, last name, username or similar
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identifier.
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<strong>Identity Data</strong> includes first name, last name, username, or similar
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identifier you provide when registering for an account.
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</li>
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<li>
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<strong>Contact Data</strong> includes email address and telephone numbers.
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<strong>Contact Data</strong> includes email address and any contact information you
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provide when reaching out to support or completing the contact form.
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</li>
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<li>
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<strong>Technical Data</strong> includes internet protocol (IP) address, your login
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data, browser type and version, time zone setting and location, browser plug-in types
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and versions, operating system and platform, and other technology on the devices you
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use to access this website.
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<strong>Account and Authentication Data</strong> includes hashed passwords (for local
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authentication) and OAuth tokens issued by identity providers such as Google when you
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sign in with a third-party account.
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</li>
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<li>
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<strong>Usage Data</strong> includes information about how you use our website and
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services.
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<strong>Chat and Knowledge Base Data</strong> includes the messages, prompts,
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documents, and notes you submit through the Service when signed in. Anonymous chat
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sessions on our free pages are not stored in any user-linked database.
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</li>
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<li>
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<strong>Surf Data</strong> includes information about surf sessions, preferences, and
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equipment settings.
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<strong>Document and Integration Data</strong> includes content from files you upload
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and data fetched from third-party services you connect (such as Slack, Google Drive,
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Notion, Confluence, GitHub, and others) under the scopes you authorize.
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</li>
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<li>
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<strong>Marketing and Communications Data</strong> includes your preferences in
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receiving marketing from us and your communication preferences.
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<strong>Billing Data</strong> includes information necessary to process payments
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(such as transaction identifiers and credit balances). Card details are handled by
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our payment processor and are not stored on our servers.
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</li>
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<li>
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<strong>Aggregated Data</strong> which may be derived from your personal data but is
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not considered personal data as it does not directly or indirectly reveal your
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identity.
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<strong>Technical Data</strong> includes internet protocol (IP) address, browser type
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and version, time zone, operating system, device identifiers, and other technology
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identifiers from the devices you use to access the Service.
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</li>
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<li>
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<strong>Usage Data</strong> includes information about how you interact with the
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Service, such as pages visited, features used, referring URLs, and timestamps.
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</li>
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<li>
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<strong>Advertising Data</strong> includes cookie identifiers, ad interaction data,
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and pseudonymous identifiers set by Google AdSense and its partners on pages that
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serve ads. See Section 5 for details.
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</li>
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<li>
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<strong>Marketing and Communications Data</strong> includes your preferences for
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receiving marketing communications from us.
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</li>
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<li>
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<strong>Aggregated Data</strong> derived from any of the above and stripped of
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identifiers. Aggregated data is not considered personal data under most laws.
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</li>
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</ul>
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<p className="mt-4">
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We may also collect, use and share Aggregated Data such as statistical or demographic
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data for any purpose. Aggregated Data may be derived from your personal data but is not
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considered personal data in law as this data does not directly or indirectly reveal your
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identity.
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</p>
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</section>
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<section className="mb-8">
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<h2 className="text-2xl font-semibold mb-4">3. How We Use Your Data</h2>
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<p>We use your personal data only where we have a lawful basis to do so, including:</p>
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<ul className="list-disc pl-6 my-4 space-y-2">
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<li>
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To create and manage your account, authenticate you, and provide the Service you have
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requested.
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</li>
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<li>
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To process payments, manage your credit balance, and prevent fraud and abuse of the
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Service.
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</li>
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<li>
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To answer your queries by sending prompts and content you submit to large language
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model providers (see Section 8) and return the responses to you.
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</li>
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<li>
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To synchronize data from third-party services you have explicitly connected (such as
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Slack, Google Drive, or Notion) so that the Service can search and reference that
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content on your behalf.
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</li>
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<li>
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To monitor, analyze, and improve the Service, diagnose issues, and detect security
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incidents.
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</li>
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<li>
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To communicate with you about product updates, security notices, support requests,
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and (with your consent where required) marketing.
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</li>
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<li>
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To serve and measure advertising on pages where ads are shown (currently, our free
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public pages). See Section 5 for details.
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</li>
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<li>To comply with legal obligations and enforce our Terms of Service.</li>
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</ul>
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</section>
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<section className="mb-8">
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<h2 className="text-2xl font-semibold mb-4">4. Cookies and Tracking Technologies</h2>
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<p>
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We will only use your personal data when the law allows us to. Most commonly, we will
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use your personal data in the following circumstances:
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We and our partners use cookies, local storage, and similar technologies to operate the
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Service, remember your preferences, measure usage, and serve advertising. The
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categories include:
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</p>
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<ul className="list-disc pl-6 my-4 space-y-2">
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<li>
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Where we need to perform the contract we are about to enter into or have entered into
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with you.
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<strong>Strictly necessary</strong> cookies and storage required for authentication,
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session management, security (including CAPTCHA), and core functionality.
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</li>
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<li>
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Where it is necessary for our legitimate interests (or those of a third party) and
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your interests and fundamental rights do not override those interests.
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</li>
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<li>Where we need to comply with a legal obligation.</li>
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<li>
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To provide and maintain our services, including to monitor the usage of our service.
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<strong>Preference</strong> cookies and storage that remember choices such as theme,
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language, and onboarding state.
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</li>
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<li>
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To improve our services, products, marketing, and customer relationships and
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experiences.
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<strong>Analytics</strong> cookies that help us understand how the Service is used so
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we can improve it. We use PostHog for product analytics.
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</li>
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<li>To communicate with you about updates, security alerts, and support messages.</li>
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<li>To provide customer support and respond to your requests or inquiries.</li>
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<li>
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For business transfers, such as in connection with a merger, sale of company assets,
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financing, or acquisition.
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<strong>Advertising</strong> cookies set by Google AdSense and its partners on pages
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that serve ads. These cookies are used to deliver relevant ads, measure ad
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performance, and limit how often an ad is shown to the same user. See Section 5.
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</li>
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</ul>
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<p className="mt-4">
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We may use your information for marketing purposes, such as sending you information
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about our products, services, promotions, and events. You can opt-out of receiving these
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communications at any time.
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You can control cookies through your browser settings. Blocking strictly necessary
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cookies will prevent the Service from functioning correctly. Where required by law, we
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request your consent before setting non-essential cookies.
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</p>
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</section>
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<section className="mb-8">
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<h2 className="text-2xl font-semibold mb-4">4. Data Security</h2>
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<h2 className="text-2xl font-semibold mb-4">5. Advertising and Google AdSense</h2>
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<p>
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We have put in place appropriate security measures to prevent your personal data from
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being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.
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In addition, we limit access to your personal data to those employees, agents,
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contractors and other third parties who have a business need to know.
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</p>
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<p className="mt-4">
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While we implement safeguards designed to protect your information, no security system
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is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that
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information, during transmission through the Internet or while stored on our systems, is
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absolutely safe from intrusion by others.
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</p>
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</section>
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<section className="mb-8">
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<h2 className="text-2xl font-semibold mb-4">5. Data Retention</h2>
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<p>
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We will only retain your personal data for as long as necessary to fulfill the purposes
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we collected it for, including for the purposes of satisfying any legal, accounting, or
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reporting requirements. To determine the appropriate retention period for personal data,
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we consider the amount, nature, and sensitivity of the personal data, the potential risk
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of harm from unauthorized use or disclosure of your personal data, the purposes for
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which we process your personal data and whether we can achieve those purposes through
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other means, and the applicable legal requirements.
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</p>
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</section>
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<section className="mb-8">
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<h2 className="text-2xl font-semibold mb-4">6. Your Legal Rights</h2>
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<p>
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Under certain circumstances, you have rights under data protection laws in relation to
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your personal data, including:
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Our free public pages (currently <Link href="/free">www.surfsense.com/free</Link>) are
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supported by advertising served through Google AdSense, a service provided by Google
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LLC.
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</p>
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<ul className="list-disc pl-6 my-4 space-y-2">
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<li>The right to request access to your personal data.</li>
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<li>The right to request correction of your personal data.</li>
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<li>The right to request erasure of your personal data.</li>
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<li>The right to object to processing of your personal data.</li>
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<li>The right to request restriction of processing your personal data.</li>
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<li>The right to request transfer of your personal data.</li>
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<li>The right to withdraw consent.</li>
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<li>
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Google, as a third-party vendor, uses cookies (including the DoubleClick DART
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cookie) to serve ads to you based on your visits to our Service and other websites
|
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on the Internet.
|
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</li>
|
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<li>
|
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Google's use of advertising cookies enables it and its partners to serve ads to you
|
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based on your visit to our Service and/or other sites on the Internet.
|
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</li>
|
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<li>
|
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You may opt out of personalized advertising by visiting{" "}
|
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<a href="https://www.google.com/settings/ads">Google Ads Settings</a>. You may also
|
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opt out of some third-party vendors' use of cookies for personalized advertising at{" "}
|
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<a href="https://www.aboutads.info/choices/">www.aboutads.info/choices</a> (US) or{" "}
|
||||
<a href="https://www.youronlinechoices.com/">youronlinechoices.com</a> (EU).
|
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</li>
|
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<li>
|
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For users in the European Economic Area, the United Kingdom, and Switzerland, we
|
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use a Google-certified Consent Management Platform to obtain your consent for
|
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personalized advertising before such cookies are set. You may change or withdraw
|
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your consent at any time through the consent banner.
|
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</li>
|
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<li>
|
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We do not knowingly serve personalized advertising to children. See Section 11.
|
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</li>
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</ul>
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<p className="mt-4">
|
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Please note that these rights are not absolute, and we may be entitled to refuse
|
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requests where exceptions apply. If you wish to exercise any of the rights set out
|
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above, please contact us. We may need to request specific information from you to help
|
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us confirm your identity and ensure your right to access your personal data.
|
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For more information about how Google uses data when you use our Service, see{" "}
|
||||
<a href="https://policies.google.com/technologies/partner-sites">
|
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How Google uses information from sites or apps that use our services
|
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</a>
|
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.
|
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</p>
|
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</section>
|
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<section className="mb-8">
|
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<h2 className="text-2xl font-semibold mb-4">7. Third-Party Services</h2>
|
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<h2 className="text-2xl font-semibold mb-4">6. Data Security</h2>
|
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<p>
|
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Our service may contain links to other websites that are not operated by us. If you
|
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click on a third-party link, you will be directed to that third party's site. We
|
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strongly advise you to review the Privacy Policy of every site you visit. We have no
|
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control over and assume no responsibility for the content, privacy policies, or
|
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practices of any third-party sites or services.
|
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We implement technical and organizational measures designed to protect your personal
|
||||
data against accidental loss, unauthorized access, alteration, and disclosure. Access
|
||||
to personal data is limited to personnel who need it to operate the Service.
|
||||
</p>
|
||||
<p className="mt-4">
|
||||
No system can be guaranteed to be fully secure. We cannot guarantee that personal data
|
||||
transmitted to or stored by the Service will be free from unauthorized access. You are
|
||||
responsible for keeping your account credentials confidential.
|
||||
</p>
|
||||
</section>
|
||||
|
||||
<section className="mb-8">
|
||||
<h2 className="text-2xl font-semibold mb-4">8. Contact Us</h2>
|
||||
<h2 className="text-2xl font-semibold mb-4">7. Data Retention</h2>
|
||||
<p>
|
||||
If you have any questions about this privacy policy or our privacy practices, please
|
||||
contact us at:
|
||||
We retain personal data only for as long as necessary to provide the Service and to
|
||||
comply with our legal, accounting, and reporting obligations. Account data is retained
|
||||
for the life of your account; you can request deletion at any time. Aggregated data
|
||||
that no longer identifies you may be retained indefinitely for analytics and product
|
||||
improvement purposes. Anonymous chat sessions on our free pages are not retained in
|
||||
any user-linked database.
|
||||
</p>
|
||||
</section>
|
||||
|
||||
<section className="mb-8">
|
||||
<h2 className="text-2xl font-semibold mb-4">8. Third-Party Services</h2>
|
||||
<p>
|
||||
We rely on the following categories of third-party processors and providers to operate
|
||||
the Service. Each is bound by its own privacy policy, which we encourage you to
|
||||
review:
|
||||
</p>
|
||||
<ul className="list-disc pl-6 my-4 space-y-2">
|
||||
<li>
|
||||
<strong>Authentication</strong>: Google (OAuth sign-in).
|
||||
</li>
|
||||
<li>
|
||||
<strong>Hosting and infrastructure</strong>: Vercel, Cloudflare (CAPTCHA via
|
||||
Cloudflare Turnstile, DNS, and edge protection).
|
||||
</li>
|
||||
<li>
|
||||
<strong>Analytics</strong>: PostHog (product analytics).
|
||||
</li>
|
||||
<li>
|
||||
<strong>Advertising</strong>: Google AdSense (see Section 5).
|
||||
</li>
|
||||
<li>
|
||||
<strong>Large language model providers</strong>: OpenAI, Anthropic, Google, and
|
||||
other LLM providers process the prompts and content you submit to the Service in
|
||||
order to generate responses.
|
||||
</li>
|
||||
<li>
|
||||
<strong>Integration providers</strong>: When you explicitly connect a third-party
|
||||
service (such as Slack, Google Drive, Notion, Confluence, GitHub, Jira, Linear, or
|
||||
similar), data is exchanged with that service under the scopes you authorize.
|
||||
</li>
|
||||
</ul>
|
||||
<p className="mt-4">
|
||||
We do not sell personal data to third parties. We share data with the providers above
|
||||
only to the extent needed to operate the Service.
|
||||
</p>
|
||||
</section>
|
||||
|
||||
<section className="mb-8">
|
||||
<h2 className="text-2xl font-semibold mb-4">
|
||||
9. Your Legal Rights (Including GDPR)
|
||||
</h2>
|
||||
<p>
|
||||
Subject to applicable law, you have the following rights in relation to your personal
|
||||
data:
|
||||
</p>
|
||||
<ul className="list-disc pl-6 my-4 space-y-2">
|
||||
<li>The right to access the personal data we hold about you.</li>
|
||||
<li>The right to request correction of inaccurate or incomplete data.</li>
|
||||
<li>The right to request erasure of your personal data ("right to be forgotten").</li>
|
||||
<li>The right to object to or restrict certain processing of your data.</li>
|
||||
<li>The right to data portability (to receive your data in a portable format).</li>
|
||||
<li>
|
||||
The right to withdraw consent at any time where we rely on consent to process your
|
||||
data (such as for advertising cookies in the EEA, UK, and Switzerland).
|
||||
</li>
|
||||
<li>
|
||||
The right to lodge a complaint with your local supervisory authority if you believe
|
||||
our processing of your data infringes applicable law.
|
||||
</li>
|
||||
</ul>
|
||||
<p className="mt-4">
|
||||
To exercise any of these rights, please contact us using the details in Section 13. We
|
||||
may need to verify your identity before responding to your request.
|
||||
</p>
|
||||
</section>
|
||||
|
||||
<section className="mb-8">
|
||||
<h2 className="text-2xl font-semibold mb-4">10. California Residents (CCPA / CPRA)</h2>
|
||||
<p>
|
||||
If you are a California resident, you have additional rights under the California
|
||||
Consumer Privacy Act (as amended by the CPRA), including:
|
||||
</p>
|
||||
<ul className="list-disc pl-6 my-4 space-y-2">
|
||||
<li>
|
||||
The right to know what categories of personal information we have collected about
|
||||
you and how it is used and shared.
|
||||
</li>
|
||||
<li>The right to delete personal information we have collected from you.</li>
|
||||
<li>The right to correct inaccurate personal information.</li>
|
||||
<li>
|
||||
The right to opt out of the "sale" or "sharing" of personal information for
|
||||
cross-context behavioral advertising. We do not sell personal data; however,
|
||||
advertising cookies set by Google AdSense may be considered "sharing" under
|
||||
California law. To opt out, you can use the consent controls described in Section 5
|
||||
or enable a Global Privacy Control (GPC) signal in your browser, which we honor.
|
||||
</li>
|
||||
<li>The right not to be discriminated against for exercising your privacy rights.</li>
|
||||
</ul>
|
||||
<p className="mt-4">
|
||||
To exercise your CCPA rights, please contact us using the details in Section 13.
|
||||
</p>
|
||||
</section>
|
||||
|
||||
<section className="mb-8">
|
||||
<h2 className="text-2xl font-semibold mb-4">11. Children's Privacy</h2>
|
||||
<p>
|
||||
The Service is not directed to children under 13 (or under 16 in the EEA, UK, and
|
||||
Switzerland). We do not knowingly collect personal data from children. If you believe
|
||||
a child has provided us with personal data, please contact us and we will take steps
|
||||
to delete it. We do not knowingly serve personalized advertising to children.
|
||||
</p>
|
||||
</section>
|
||||
|
||||
<section className="mb-8">
|
||||
<h2 className="text-2xl font-semibold mb-4">12. Changes to This Policy</h2>
|
||||
<p>
|
||||
We may update this Privacy Policy from time to time to reflect changes in our
|
||||
practices, technology, legal requirements, or for other operational reasons. When we
|
||||
make material changes, we will update the "Last updated" date at the top of this page
|
||||
and, where appropriate, provide additional notice (such as an in-product notification
|
||||
or email). Your continued use of the Service after the updated policy becomes
|
||||
effective constitutes your acceptance of the revised policy.
|
||||
</p>
|
||||
</section>
|
||||
|
||||
<section className="mb-8">
|
||||
<h2 className="text-2xl font-semibold mb-4">13. Contact Us</h2>
|
||||
<p>
|
||||
If you have questions about this Privacy Policy or our privacy practices, or if you
|
||||
want to exercise any of your rights, please contact us at:
|
||||
</p>
|
||||
<p className="mt-2">
|
||||
<strong>Email:</strong> rohan@surfsense.com
|
||||
<strong>Email:</strong>{" "}
|
||||
<a href="mailto:rohan@surfsense.com">rohan@surfsense.com</a>
|
||||
</p>
|
||||
</section>
|
||||
</div>
|
||||
|
|
|
|||
Loading…
Add table
Add a link
Reference in a new issue